Used Audi cars for sale near Bartlett, IL

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

Awesome sales guy. Very knowledgeable, patient and professional...understood our concerns regarding a reasonable note. Lucio Herrera understood the assignment!!! Very pleased with the sale and a huge thanks to Kevin from the finance department for getting us a lower interest rate 😁

I usually lease my cars. I loved this one so much, I bought it. My only issue is that it was recalled 4 months after I purchased it. Sue to the supply chain issues, it took nearly 4 months for the parts to fix it. I did have a loaner for the 4 months, but it was disappointing. I love the car and would purchase again.

I worked with Aaron at the dealership to purchase my used Q3, and it was a thoroughly enjoyable experience. No stress, no hassles, and he followed up with me right away. I'll be going back when I'm ready for my next vehicle!

The Etron has exceeded my expectations. The smooth ride and near silent interior is amazing. I came from a Tesla which was a fantastic car but the Etron is on another level of build quality. It wont win any drag races but hey that's ok. The wireless apple car play and the seamless integration into the MMI system makes for a joyful drive. The one aspect of the car is the infinite number of customization options the software allows for the driving dynamics and interior features.

Andre is top level. Knowledgeable and is a man of his word! Good communication with him and the Morton Grove family made my purchase possible.

I regretted trading in my 2023 SQ5, but got a good deal on the trade value. I wanted a larger car and in reality the size of this car is fine unless you have to carry around a lot of people or cargo. Eventually, I just got a Q8, which seems like a marvelous car, too. I am an Audi guy and I hate to hear other reviewers trash the car or at least the software. I sure hope I do not suffer those problems with the 2025 Q8 Prestige I got.

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

'22 SQ5. Great handling, even at its limits. Factory all season tires suck in the snow and ice. Super sensitive to road variations - not exactly like bump steer - more like a caster thing, although it's within spec. Same exact MMI issue as this review "Great car Mechanically, Software is Terrible November 17, 2023. Other complaint is the auto-braking feature. Very unsettling at speed. Ridiculous that you can't turn it off (resets every time you start the car). By JCS1015 from Edwards, CO"

The service personnel at this location are very professional and helpful. I especially appreciate the loaner vehicle when they have to keep my car for an extended amount of time.

Such a gorgeous vehicle, inside and out. Haven’t had a single issue with it for over a year of having it used. Inside of the vehicle is super roomy, and driving feels very comfortable, and really we’ll insulated!

I was happy with the service that I received Guillermo and Frankie were cool to deal with. It was straight forward no pressure i got the car i wanted in the color I wanted and I didn't feel pressured.

The car I purchased exceeded my expectations, the interior is spectacular and the lights are amazing. Spencer does a very good job at the front and has always been a big help, 10/10 would recommend.

Respectful, straightforward, and quick - three words describing my experience working with the team at Audi Exchange. I would return for future vehicle needs.

Purchased a highly optioned Q8 (air suspension, 4wheel steering, full leather, 5K B&O stereo, all S-line packages). Was comparing against a Cayenne S of the same model year. The Cayenne S was not quite as nicely specced as the Q8, but obviously has the more powerful motor than the standard Q8. Porsche does their full leather interiors a bit nicer and covers some areas Audi does not, like the lower door panels. The Q8 was significantly quieter inside, but the Cayenne did not have the noise insulated glass option (which made a difference on my prior generation Cayenne). The Q8 did not feel nearly as engaging as the Cayenne, but I felt this made it more stately. Not quite as removed as a Range Rover. The Q8 is a rare bird on the road in my area of the country - more Cayennes and definitely GLSs or X7s. In fact, since I bought mine, I have not seen another Q8 on the road, which gives it a little more of an exclusive feel, if that is important to you. I gave it a 4 for the interior design, because I still like to have physical buttons for the climate control. That may not be important to you. In addition, the rear seats need to be put down manually and on a vehicle around 100K, that would be something I would expect. Otherwise, the interior is excellent from build quality to tech features and ease of use. With the S-line package, there are huge 22" wheel/tire. Surprisingly good ride even in the dynamic mode (note: air suspension was optioned). Overall, very pleased with the Q8.

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

Scott Woolsey did a wonderful job of guiding me through the process of purchasing the car. He made sure that any questions I might have were answered. Would certainly want to work with Scott on any future purchase.

I drove away from Motor Werks Cadillac last week in my new Lyriq. Aside from being thrilled and blown away by this car (my first Cadillac) my sales associate Kevin Bennett was a total rock star. Not only was he extremely knowledgeable about the car and its features, he worked hard on my behalf to get me a great price, taking advantage of incentives I would never have know about. Kevin was honest and earned my trust right away by letting me take a test drive car home over a weekend. Thank you, Kevin, for your help, support and professionalism while making my new car purchasing experience terrific!!

Nick was terrific. I have purchased several cars from this dealership. This experience was the best.

Bought my '16 A6 3.0 TDI a year ago with 89k miles, now has almost 110k miles, and drives like a dream still. Can't even tell it's a diesel engine by the way it drives and how quiet it is. I drive a lot for work, and the gas mileage is amazing! Interior is comfy, classy, and roomy. Drives like butter, handles like a sports car. Exterior isn't too flashy, it's perfect. No issues, and my last checkup at the German export dealer was perfect. My favorite car I've owned, now I want an A8 L!

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

Bought Audi A6 Premium Plus. Like to thank Scott Woolsey for his wonderful service - professional, helpful and knowledgeable!!! Also worth mentioning Issac (Manager), for his excellent help and time in closing the deal!!! Highly recommend this dealership, great place to go to.

I had an outstanding service experience at Audi Westmont. The team treated my car with excellent care and maintained total professionalism throughout. A huge thank you to my service advisor, Hamdaan, for his clear communication and for keeping me updated every step of the way. The work was finished efficiently. I highly recommend Hamdan and the Westmont team to any Audi owner looking for trustworthy, high-quality service.

Just bought an RDX spaceship from these guys. The absolute best car buying experience I have ever had. In more than 50 years. Sebastion, our salesman, was incredible. Spent an enormous amound of time explaining the car's thousands of features, and made all the settings, etc. he thought we would want. Even helped out the next day via facetime when we forgot how some of them worked. And then called AGAIN the next day to make sure we didn't have more questions!!! When's the last time that ever happenned to you? Elson, his manager? More of the same. No BS, no haggling, reasonable on every issue and request; cuts righ to the chase. Found out he jogs near our home and actually invited him to stop by for coffee. When has that ever happenned? Rashard? Continued the same great service. Looking for a car? These are the guys to see.

Great service from Kristian. He was extremely helpful throughout the entire process. I would highly recommend him for any of your service needs. Thanks again Kristian!

No pressure. Buying process was fast and easy. It was a pleasure to do business with.

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

I’ve owned several Audis over the years and my new 2023 S5 Sportback is the best yet Powerful, stylish, reliable, with outstanding build quality Absolutely love this car!

Tyler was incredibly knowledgeable while assisting me with my search. I can't thank him enough for the time and patience he gave me. If all sales staff at INFINITI Hoffman Estates are like Tyler, I would highly recommend this dealership to anyone interested in purchasing a vehicle.