Used Audi hatchbacks for sale near Hoffman Estates, IL

My Audi Q5 was driven to look at a warranty covered repair, it was shifting roughly from Park to Drive. It took about 3 days to check everything out, reset the computer for driving more smoothly and make sure all warranted systems were in peak driving condition. They fixed everything very well and submitted warranty covered conditions. Also the Service Specialist, Kristian, set me up with a 2026 Audi Q5 loaner. My whole experience with Audi Westmont dealership has been top of the line. I send kudos and praise to all the staff that assisted me and fixed my car properly. I purchased my Audi Q5 at Audi Westmont and will continue with all my servicing there. I also will purchase my next Audi at this dealership. High praise for all they do for their clients@

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.

Service Department is top notch. Techs do great work. Happy to have them around. Keep up the good work!

My experience with this car has been very positive over the 7+ years that I have owned it. Great reliability, to the point that it feels like an old friend that will not let you down. I do have it dealer serviced every year and the service is expensive, but for this kind of powerful car, it seems like a fair value. At 40000 miles Car needed brake pads and discs - do a lot of short trip stop/go driving. One headlight bulb failed after 6 years and the replacement cost was $350. Seems like a lot for one bulb. Other than those things, no other problems.

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

Mercedes c class. I believe this is the 3rd car I have purchased from Autohaus. Very comfortable feeling

Larry was Great! Awesome experience. In and out timingPlease buy your car from here. Couldn’t hvae asked for a better salesman to deal with amazing

Waiting to get back home to do the deal so sharpen your pencil I’m coming for the 2013 red Mercedes

My first Audi. Awesome car. I came out of a Porsche 911 turbo. Wanted something under warranty and like the looks of the S7. Went an drove it - WOW. Comfort is out of sight. Power is unbelievable at 420HP, period, but especially for a larger car. fouind a sweet deal used with 3,000 miles. Wasn't a demo, I think whoever purchased it, the car was too large, to powerful, something. Bad for them, good for me. Got it priced right. The interior it top notch in presentation and workman ship. The longer i drive the car the more impressed i am. Enough so that I'm considering the RS7 that comes out later this year with 560 HP

Jacob was a very responsive to our issue, kept us informed all the way through the work and it was well done. Thank you so much

Amazing car. Fast, luxurious cruiser with ample amounts of space! Unique styling makes it a head turner! Interior is very comfortable and functional, and the touch screens are very intuitive to learn.

The dealership was super helpful and welcoming! They followed up with a phone call and had excellent communication. Dan was great and honest about the car we were looking into. We decided not to go with the car for external circumstances, nothing to do with the dealership. Would definitely recommend this dealership to you!

Beautiful styled Car inside and out! Great 4 cylinder gas milage with the performance of a true sports car! This makes it an Amazing value car to me!

I had an exceptional experience with Michael Romero. I contacted him about a BMW X2 and he confirmed the vehicle was in stocked. I came in the dealership 30 minutes later where I was directed to him. Upon our interaction he was very responsive and respectful. I told him about my concerns dealing with the BMW dealership in Naperville. He ensured me that he would provide me with full transparency. He showed me the vehicle and allowed me to test drive it. I was very impressed and wanted to discuss the financial aspects of the vehicle. Michael was very knowledgeable & honest. The numbers worked out and he provided me with a full break down of the car fax and the performance of the car. Lastly, after picking up the car he set up my bmw app and spent time being attentive making sure I understood how my car performed. I was thankful with how he presented my car with a cute bow and how he made sure I had a full tank of gas, all my questions was answered. He even followed up days later to ask about my experience. Please, visit this location and ask for Michael R he’s enthusiastic and pleasant to work with. Thanks again.

I stopped in because my turn signal was going rapid, I figured it was out. Happened to be next door at the gym so I came in. It turned out they were out of my bulb but they did a great diagnostic and a car wash, everyone was friendly and efficient. Turn signal worked when I left, maybe a short? Anyway, I’d come back when I’m ready for a trade in, nice showroom too!

Robert was a great person to buy a car from he took his time to explain everything about the car that was great to have sales man who knows cars thank you Robert

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

I’ve owned several Audis over the years and my new 2023 S5 Sportback is the best yet Powerful, stylish, reliable, with outstanding build quality Absolutely love this car!

Very clean dealer, really nice people, as soon as I got there I got a test drive and everything else went on! I highly recommend this Audi Dealer!

Super nice dealer, very helpful. The process was super simple, got me in the car I always dreamed about. Talked me through the whole process and got me financed with Westlake, thank you!

This is the best car I have ever owned. My dream car was a Maserati, but I changed my mind Audi A7 all the way.

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

This car is amazing to drive the way it looks beautiful I would recommend this vehicle to anybody. I love the look before the modern facelift hope Audi keeps the stalling for this car. Just beautiful timeless.