Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
My husband recently bought a car at Audi Marietta so when it was my turn, he suggested we start there. We were yet again treated very well through the entire process and the deal they made us for being a 2 time Audi owner was simply more than we thought any dealer would make. I love the car and have already stopped back in the dealer for some help setting up some of the Audi Connect features and they even took the car and filled up the gas again? Top notch dealership and attention to service.
This place is fabulous to buy a car from! Typically I play the "bad guy" when helping my mother shop for a new car. When we went to look at her dream car, A white Mercedes SLK350 and speaking to Jeremy Hartzler for a few minutes, I felt She was in good hands. Both he and Greg Trask (Finance mgr) went above in beyond to get my mother the best possible deal. Even after the deal has closed and signed Everyone in that office has been so kind, and willing to help my mom figure out all the new technology in her new ride. It feels like buying a car from family, they really have taken what's usually a nerve racking and stressful task to a pleasant experience. THANK YOU! THANK YOU!
I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
I had gone to many dealerships and spent a lot of time online looking for the perfect vehicle and could not find exactly what I wanted. I stopped by ALM Kennesaw and was met by Jason Ford who found the PERFECT vehicle for me! It is not just the vehicle that sold me but Jason himself. He was friendly, very knowledgeable and made the entire experience very memorable. If you want a great car buying experience come to ALM Kennesaw and ask for Jason Ford!
We have bought three cars from RBM, all from Eric Konigsberg, who has gone above and beyond what we have experienced at any other car dealer over the years. We'll buy our next one from him as well. Service had also been excellent. In over 20 years we have had only two service reps. Dennis Phillips is extremely knowledgeable and helpful.
Had a very good experience with the dealership and staff.
by geecee945 from DealerRater.com
November 1, 2018
I have a very good experience with the dealership and the Salesperson GaithBekie. He was polite, helpful and attentive to what I was looking for in a vehicle and within my budget. I presented what I wanted to pay for the vehicle out the door. And it was meet. I bought the vehicle and I am very satisfied. I was overcharged by $223.00. Also had a great experience with the General Manager Eric Brinkman. I was overcharged $223.00 and I bought the matter to Mr. Eric Brinkman and he stated that he would investigate the matter of the $223.00 and he would get back to me. Within a few days, he responded to my issue and he said that he would personally would take care of it. Even if he had to replace the money from his personal monies. Which he laid some personal money out of his own pocket. This man has integrity, honesty, character and he values his word as a person. I like that in a man. To have value of his word. From the time we negotiated the price for the vehicle he was honest with me. We shook hands as two gentlemen as I keep my part of the deal as he did also. I am very impressed with him. I would recommend the dealership, the Salesperson Gaith and of course the General Manager Eric Brinkman.
Everyone was very friendly and helpful. It was a great car shopping experience. Not pushy and actually wanted to help me. I would definitely buy another car there as well as recommend to others. My sales rep Matt Aeyers was wonderful as well as the finance Dept.
Amazing experience! I purchased my first car this past weekend and they were more than helpful and accomodating. Everyone involved provided top of the line customer service and treated me in such a respectable manner. As a first time car buyer, I was reluctant and unsure about the process, but the salesman and finance manager went above and beyond to make this a great experience for me. I feel confident they were doing best by me - making sure i got low interest rates, the best deals, etc. They went the extra mile for me and it does not go unnoticed and under appreciated! If you are going to Audi Atlanta i recommend asking for Adam for sales and Lee for finance.
Visiting Audi Atlanta was a wonderful experience coming from a history owning of Mercedes and Toyota cars. I did not believe I would have walked out of there buying a 2016 Audi Q3 Quattro the same day as test driving it but my boyfriend was right, I absolutely loved it! I test drove other cars while there but the Q3 was perfect for me. Davian Quinn and Michael Gerbick were so helpful and considerate and really made it a memorable experience. Furthermore, they have both continued to amaze: from assisting my boyfriend and I with putting on roof racks to repairing minor defects on the car at no charge. I am more than grateful and humbled to have had such kind, attentive customer service.
This was the second time I had visited the dealership. Greeting by the staff was great and warm as you would hope to see with a front-line organization. Recognized that I was in the system from the first visit which appeared to assist in getting a Sales person assigned. I had used your web site and others to research and learn about the vehicle, options and ratings against the top 3 vehicles being considered (Q5, GLC, F-Pace). A bit informed but still looking for support from the Sales team with exploring inventory options including what may not be on the web site and learning more about the vehicles 1st hand. Ryan Asmer assisted us during the visit with looking at several vehicles after we had discussions around what we were considering with a Q5. We were afforded the opportunity to take a vehicle out on a relaxing test drive which gave my wife the opportunity to be exposed to the Q5. The sales process was without pressure which was refreshing. Ryan worked up numbers which moved us from test drive to lets explore making a purchase. The negotiations process was not extended and did not require multiple hand-offs or others coming to the table to tell us why a price adjustment could or could not be done.
We met Gene nearly 1 year ago when looking at a different vehicle. Even though we didn't purchase a Porsche from him then, his professionalism brought us back for a Certified Macan S. Gene went above and beyond every step of the way to help us make the right decision, and to help us with any questions after the purchase was made. Every step was straight forward and as low pressure as it can be. We look forward to making our next Purchase with Gene in the future!
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