Surprisingly Great Experience
December 3, 2018
Buying a car is already stressful for me. Buying a used car out-of-state was a new experience, and added many new stressers to my buying decision. Was the advertised car even real? Did the pics properly depict the condition of the car? Could I safely pay and actually get the car? How would I get it home from Massachusetts? These were a few of my concerns, and I put my salesman Bobby through several hurdles as I worked through my skepticism and anxiety. I had only two things I could know for sure. First, I needed to listen to Bobby, to see if I could detect any double talk. Second, after I had made the decision to go to Boston and see the car for myself, I needed to again see that everything was exactly as it was described online and on the phone. From the onset, I found Bobby to be very courteous. This was actually a red flag at first, because I feared I was getting lip service. We connected using FaceTime, and I found his sincere friendliness to be consistent with his phone presentation. Very helpful. During the facetime, he even pointed out a scratch to me on the car that I wouldn't have otherwise spotted. When I arrived in Boston, Bobby was polite and very sensitive to the fact that I had come in from out of town to see him. His time was mine, and I continued to find consistency with who he was online and on the phone. Bottom line: I gave him my check, he assigned me the title and he arranged for shipping. I flew home with the title in hand. The shipper took a couple of days to materialize, but the GM promptly gave me the shipper contact info as soon as he had it. The car arrived here in south Florida as promised. Absolutely no problems. Great service. For me, Bobby is just a great guy and someone I would choose to work with. I found the General Manager, Milad, to be sincere and up front as well. Thanks Bobby and Boston Foreign Motors.