Used BMW 228 Gran Coupe for sale near West Laurel, MD

My service advisor Jared went above and beyond to make sure the repair process was timely, done properly and at my convenience! Great customer service.

Great overall experience. Casey was good to work with in sales. He was knowledgeable and no pressure. Prices were better than nearby dealerships for similar used models. Slight hiccup with the business office team during pickup. They couldn’t find my paperwork from a couple days before. It caused a few minutes delay but the team was professional and helpful throughout. Hopefully titling and registration goes quickly.

I went in to test drive a CPO 2018 EL-X Accord. At first, I was on the fence between a Camry and an Accord but driving it helped my decision. The whole experience from setting up the test drive through the negotiation was stress free. Both Adeel and Larry were honest and fair, and I ended up getting the car that day.

Glenda was good along with Jordan the manager.Nice sales and service. Thanks glenda bradley

Great experience purchasing a used Toyota 4Runner. If you are going to buy a car there ask for Karim. He was a great sales person to work with. The whole process was great from beginning to end with clear communication and no surprises.

Junaid was wonderful, honest, thorough and knowledgeable. No pressure. Got back to me in a timely fashion.

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

Having driven my 2021 Lexus IS for a year, I started looking for a change...Yes, Lexus is a great car and I must admit - built quality, reliability and safety is by far one of the best...Yet, I was constantly having a bug in my head, especially while driving on highways...there was something that was not complete with this car and I was having a second thought about it...until finally I realized- I was not enjoying driving this car! Again, safety and reliability were great but was it really what I wanted from a luxury car (many would argue that it’s Toyota after all, but hey- Lexus has so many great features so don’t be cynic)! All my friends, who had BMWs, would tell me that I had to try a bimmer. And here I am, sold my Lexus and decided to give it a try with an entry level 2021 BMW 228i xdrive gran coupe (CPO). Man, were my friends right! What a joy to drive this vehicle (and I must say that BMW enthusiasts do not even classify 2 series as fun as 3 series RWD, for example)...Yet, my BMW’s engaging driving hooked me- this is what I was missing - car that is an ultimate driving machine! And better yet, my CPO vehicle comes with 2 more years of warranty and 1 year free maintenance! Enjoying every moment driving this car... Handling, acceleration (especially in a sport mode) is by far so much better than my former Lexus…and it drives complements! It has one weakness though - you will fall in love with this car and will likely never look back at any another brand! My next one will be the M model if I can afford it...one day!

A sales professional named Kevin helped me get a great deal. He was very professional and courteous. When the bank wasn’t cooperating, Tony stepped in and got me a deal with a better interest rate than the bank was offering. This saves me almost $9k over the course of my loan. Tony also replaced the key fob with a new one, which I’m sure isn’t close to cheap on an Escalade. The lounge is very nice, with free coffee and water. Shuttle service is also provided.

It is beautiful, high technology, very fast, easy to drive, everything inside is perfectly made! It is 228 but feels like 320. It is not much smaller.

I absolutely LOVED the customer service here ! The staff we outrageously nice , casting and fulfilled every question and concern i had about my vehicle, they made sure not only my vehicle was in good James they made sure u was as well !

Great speedy sale experience and follow up for continued providing great customer sales service for the used vehicle. The sales rep Hung really helped me out and showed me the benefits of having an electric vehicle.

I had a wonderful experience at Fitzgerald. David was very helpful and made the whole process of buying my car smooth and stress-free! I would definitely recommend Fitzgerald and its employees to anyone. Thank you David!

I recently visited Ourisman Mazda of Rockville, I was blown away by the customer service, great stuff they wanted to be sure that I got all what I'm looking for in a vehicle. Andre (excellent salesman) explained everything about the CX-5 I purchased exceeded my expectations in all terms of quality and safety...

Service dept. did an excellent job! especially from Ms. Lara Stauff she was very responsive when i had a question. Staffs are friendly and professionals. Highly recommended.

Víctor was very professional and we were able to make an appointment the next day.

Tyler Piers took real good care of my wife and I. He communicated with me the hold way of the service repair. Thanks Tyler awesome.

Recently list their cars at Cars.com; they have honest and effective communication with buyers.

My new car is sexy! Love the Melbourne Red color! Interior is nice. I enjoy changing the ambiance light to the color of my choice. I am enjoying all the features of my new car.

This car met all my needs. It has so many features that I love. It’s sporty yet stylish. It’s comfortable and is perfect for what I was looking for. You definitely get back for your money. Has cool features the heated steering wheel, panoramic sunroof, and much more.

I recently purchased/ordered a vehicle from BMW of Rockville and I must say that I am very please with the service I received from the entire staff. From the salesperson, financial expert and several of the general managers who all reached out to me, simply 5-star service. My wife and I walked into the dealership on a whim and the first person (Khalil Taylor) we met was on the phone and he got off immediately and gave us his full attention. He did not try to persuade or pressure us with the typical xx you get from most dealership but I felt sincere interest in what vehicle we wanted to buy. Bottom line, Khalil gave us various options and we ended ordering a beautiful car.Thank you BMW of Rockville and if anyone who is seeking to buy a car with no xx from car salesman, this is the place to shop.

Took BMW i5 in for routine maintenance/inspection. Checked in effifiently, waited in wait area with magazines and screen. Estimated time was 3 hours, which was accurate. I was contacted by text during inspection with photos showing progress. Checked out efficiently.

The service was very prompt and straightforward. Advisor and technician were very knowledgeable and professional. Excellent customer service, all my needs were addressed and completed.