Recently, we purchased a CPO from Internet Sales Manager JV. He is very responsive to questions, keeps his commitments and is very knowledgeable. He understood what we were looking for and found the perfect car for us! We'll certainly be returning to Concord and JV for our future needs.
I actually found the used car I wanted online via Truecar. The price was right, Carfax was clean, and the fact a BMW dealership was selling it was a good sign. It was super easy to contact JV Huynh via internet sales, and he was my liaison the whole time. He was friendly, and definitely not pushy. He made the whole process easy and transaction went smoothly. They even waxed the car before I drove it off! JV followed up with us after the sale to make sure we were satisfied! I would recommend JV Huynh, and when I'm blessed to be in the market for a BMW, I will seek him out!
I recently bought a 5 series BMW from BMW of Concord and more specifically from Dilip Khare. Dilip and his team were great, with reasonable pricing and good listening. It was one of the nicer car buyer experiences I have had. Thank you Dilip.
Many thanks to Jackie Gottlieb and the BMW Concord staff for a great car-buying experience. She made the experience worthwhile and nice. The 540i had everything on our list of features we wanted and the Bluestone Metallic color was a real jewel.
Before we arrived at BMW Concord, we had found a car on-line which matched the features we wanted and seemed like a good deal. Our Client Advisor, Jackie, took the time to find us an even better purchase of the same model, one that had been used by the dealership as a "loaner car." Everyone that we dealt with at the dealership was professional and respectful. The whole experience was the most pleasant we've had buying a car and we are extremely happy with our new car!
I had a great experience with the sales dept of bmw concord thanks to Mark Salvoni & JV Huyn. I got everything on my wish list at a very good deal. They were patient with me. I didn???t feel pressured into buying something that didn???t have everything I wanted such as the adaptive cruise control, panorama roof etc. they searched high & low for a car I wanted, which wasn???t easy so since the 2019 models were coming out and ordering one was getting complicated. Thanks Mark
I was looking to get a new BMW X3, I had some features on mind (hitch, color blue, dark interior, It seems that is a really hard car to get with those features) Sofia and Mark were super patient with me, no pressure at all, I test drove multiple cars, even we though about getting a special order. Until I found the car of my dreams, X3 M40i, this car was a lot more that I was planning to spend but they do they magic and I was able to get this car with all features that i wanted for the price that I was going to spend in the other model. Thank you guys!!!
Had an appointment with v at 6pm but got there late she waited for me she had the car read up front went on quick test drive I was hesitant at the beginning since it was dark and I was buy a dark color car but after agreeing on the numbers I bought the car it’s been 3 months now I love my car and no surprises thank u V and thank u M sport motors definitely will be back for my next car
I will definitely do business again with MB of Walnut Creek. I was in a market to purchase a new vehicle and looked their inventory online. I was contacted by their internet specialist who made my selection a breeze! I emailed her my preference and price range and she found the car that fits all category. Financing was easy - I emailed my guidelines and was pre-approved and scheduled a test drive same day! My sales rep and everyone at the sale floor was nice and courteous. I came out of there with the car I wanted, with the payment terms (including extended warranties, etc) within my budget and the car was impecable! You cant beat MB quality of product and service. This is 3rd MB and I am definitely have brand loyalty and any future purchase will be at MB of Walnut Creek. Thank you!
Laid back experience.
Cars are as is-what you see is what you get.
The van we looked at was missing some components and the CD player didn’t appear to work. No negotiation, just if you like it great, if not keep looking.
Sales folks are straight forward-no one is making a new best friend but they are courteous.
I bought my first car with Greg and it was such a great experience. I didn't have to worry about haggling and he was extremely patient with me. I love my new car and would definitely buy from him again!
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