When we walked into the showroom we were greeted By Devin in a very respectful manner. He has outstanding customer service, knows his product and did not put any pressure on us. He made us feel welcome and worked very had to get us what we wanted and make sure we were happy. If you want to work with someone that listens and understands what you want, Devin is your man. Been buying cars for over 50 years, best salesperson I ever met. Go see him and you will have a wonderful experience.
by LUX FAN from NEW YORK
January 9, 2019
This is the sports model which my son loves. I had a 2013 luxury model before , which I liked better, but this is a great car. Rides smooth and very comfortable. I want the X3 next. I like SUV's.
What an amazing experience from start to finish, and I wasn't even buying new. I found the Audi A6 of my dreams, and I couldn't be happier. Rob Howry took great care of us, and was a consummate professional from start to finish, and a great guy. Everyone I dealt with was top-notch. I would definitely buy from Faulkner BMW of Lancaster again.
Love my BMW.
by GiGito7 from Tampa, FL
December 30, 2018
This car fits me perfectly. Love the change in the navigation system. Lots of room yet not too big. Great gas mileage. Love my BMW.
My shopping experience was outstanding. Everyone is extremely friendly and Neal is an outstanding sales person. Dealership is very clean and everyone is willing to go out of their way to give you an experience to remember.
Very reliable, sleek lines fun to drive
by Coach from Ridgewood nj
January 1, 2019
Have had 4 bmw sedans and always been happy with them. Would recommend this Car to a friend, Have had a lot of positive comments from people who have been in it
I would like to comment on the excellent experience I have had with the service department at VW Reading. I have had a few issues with my Golf R recently, and every time, I ask for Alex to work on my car, and Molly is always willing to put him on my car with no problems. She is always super nice and accommodating! Alex knows his stuff and always does great work. I love having a dealership that I trust. This last time, Alex actually took two separate road tests with me to make sure he understood what I was saying was wrong with my car. Alex went out of his way on more than one occasion to get to the bottom of my issues and get it resolved. There should be a mechanic like Alex at every dealership. In addition, Josh, the service manager is willing to sit down and talk to you with respect when it comes to an issue you are having. Josh treats you like he values you as a customer and I appreciate that. Thank you Josh, Alex and Molly. I am glad you are there for my wife and me when we need our VW's serviced.
Funniest driving I have ever had
by Pidojo from Boston Ma
November 29, 2018
That's all you need when it snows in New England. Goes every where on the snow.
Had some small fixes on it for the past five years but other than that, it has been a fun and reliable car
I don't review a lot, but I have to mention the service I received from Jeff Ludwig. When I bought my 2013 Audi S4 APR Stage II, back in 2015, Jeff helped me and even sent me videos of the car since I was buying from Illinois. He also held the car with a modest downpayment for me.
Unfortunately my mechanic stole some of the upgrades off of my car when it was in for my last service. Since Manheim did the upgrade I had no paperwork. I searched my email, called Manheim, Jeff still worked there, and had me all the paperwork I needed to support my claim in 2 hours. If that isn't after sales support I don't know what is. Being able to count on a guy several states away, years after the fact, is the type of person I would want to work with if I were you.
To management: Please give Jeff a raise.
Just bought it
by Shannon from Catonsville, Maryland
December 29, 2018
I just this two days ago and it is driving so much better than my Mercedes. A much smoother ride with a lot of features to make my commute more enjoyable.
Great guys to deal with. Really helped me with my finance issues. Will be back as soon as get my monkey off my back. Good Luck Bob
New "TOY" in my garage...
by Slim-Jim from WV from Evans, Wv
January 14, 2019
I recently purchased this vehicle (330Ci), with 102,000 miles on it. It was bought from a dealer, and it appears to be in great shape. The car history indicates that this car was primarily a lease vehicle, me being the first individual-owner. It will spend a lot of time in my garage, but looking forward to using the convertible top this summer.
I bought this car as a "project-car", and I'm looking forward to many years of great driving experiences...
This was a very positive and pleasant buying experience. Rob K. was knowledgeable , helpful and fair. This is my first BMW and it will not be my last!
Probably one of the best sedans ever made
by 5240rk from Boston, MA
December 1, 2018
I have owned this vehicle for over a year now. I have 13000 miles on it with no problems at all. For me, this car is the perfect balance of comfort, practicality, performance, and style. It has a comfortable and supple ride when you want to take a leisurely cruise. But switch it to "sport" mode and you can toss it around corners and race down the street if you want. At 100 MPH on the highway it feels like my wife's toyota at 50 MPH but quieter. It is built for autobahn speeds so it loves travelling at high speeds. It is rather quiet at those speeds and very stable. Sometimes when I am in the left lane on the highway I look down at the speedometer and am surprised at how fast I am going without feeling like going that fast. The electronics and infotainment in this car is the best I have ever had in any of my previous cars. The voice recognition software in this car is awesome. You press the TALK button and say "Take me to 6743 Oakbluff Rd, Ossining NY" and it never fails to recognize what you are saying. The Navigation system recognizes your command and maps out the route for you without touching any buttons. The radio and music buttons are extremely well designed and intuitive. There is so much better human-machine engineering in this car than any Japanese cars I have ever owned. I love the sport seats as they are power adjustable 8 different ways and they hug your sides which is really good in spirited driving. The winter package comes with heated steering wheel. The entire steering wheel heats up toasty and it is such a blessing on cold winder days when you get into your car. In less than 30 seconds your seats and the steering wheen heat up beautifully. The AWD system is fantastic in NE snowy days. I don't think I will ever own another brand of car after owning this BMW.
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