Worked with Andy Alexis Sr. on a 328i I found online. Had a poor experience at a dealership closer to home but drove 40 miles from Towson and would do it again. Great Experience. Thanks Andy
Very comfortable and safe vehicle to drive
by Diane from Matthews
December 29, 2018
The car met my needs at this time. It is very comfortable to drive. I like the features inside the car. Easy access to my options on the dashboard. The car drives very smooth and has a quick pick-up when driving.
I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detailed and knowledgeable about BMW cars and does everything to make the process of buying a car quick in easy I spent a total of 2 hours buying my car. The car looks amazing and I am so happy for the price I got it at. Thank you Max and BMW of Silver Spring
by MDC from Silver Spring, MD
December 28, 2018
Classy, very light to drive. This is my first BMW car and I am in love. I will buy again if when I’m ready to purchase again.
BMW of Silver Spring is a top notch facility with excellent client advisors. I had an awesome experience working with Lonnie Overby. He was honest, accommodating, and worked hard to get me into the car of my dreams. If you’re interested in a BMW and want a pressure-free buying experience, ask for Lonnie.
by sljslj3 from wayzata, mn
December 1, 2018
I love the size of this car. perfect for zipping around town. driving to work and getting my kids places. it has enough trunk space.
My overall experience at the BMW Silver Spring, MD dealership was exceptional, professional, pleasant and courteous. My salesperson, Karen, is outstanding. Karen was attentive to my needs, diligent is assisting me with my finance options and providing me with access to additional funds to offset my monthly payments. Karen was both professional and courteous. It was a pleasure working with her and I plan to work with her again in purchasing my next BMW.
Sharp looking and functional
by Tenptwife from Pennsylvania
July 22, 2018
Sporty exterior (Msport package) looks sharp. Plenty of room to be functional. Seats hug well and smooth ride make it a very pleasurable driving experience. Did have a faulty crank sensor which needed to be replaced 500 miles in. Love this car!
Very good overall; service rep (David Goldberg) was careful to explain repairs. Repairs were completed in a reasonable time and I was kept informed of status.
by Stacey from NH
August 1, 2018
This is my first BMW. The ride is smooth and quiet. I can't hear the engine and can't feel it change gears, even with heavy acceleration. It feels and sounds like I am driving a fancy, fast electric golf cart. I love the sportiness of the X2. There is some road noise and vibration, but it only add to the sporty feel of the vehicle. The interior feels like I'm sitting in a sports car, which has a lot to do with the seats. There is not a ton of storage room, but hopefully this will help me keep it tidy. The idrive computer is not super user friendly takes some getting used to. Overall, I am head over heels in love with the X2!
I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
My favorite car brand
by BMW X2 - azul from Charlotte
January 7, 2019
I have a very big affection for the brand. I stopped buying other cars that were as good as they were, but that did not suit my taste.
I had a great experience at BMW of Alexandria; i was referred by another prior customer to Osman Aberra after totaling my car - right after getting out of the hospital. I didn't even know i wanted a BMW but the customer serviceattention to my need and concern was stellar. They were mindful of my wallet, and helped ensure i wasnt making an impulsive purchase--but took the time to educate me on the merits of the cars without rushing me or making me feel pushed. Several emails, even more text messages and 2 test drives later....i took my new X2 home. Everyone there was awesome-polite, helpful, courteous and professional
FIRST CAR AND BEST DECISION
by ayoarab from clifton,new jersey
August 6, 2018
Honestly the car is amazing, this is the first year that they have the vehicle out there and it has been the best decision of my life. I went in looking to get a 3 series but ended up with this and I love it. The interior is very high tech and futuristic.
We are bought a bmvx4 last weekend! Our salesman advisor NABIL helped us a lot ! We never forget you NABIL! And dealership they are friendly and good people All i can say if you need to car just go there and ask them what you want! They take care of you well!
Giselle Pearson was my sales person. Her customer service skills were excellent and provided upmost attention during my test drive and negotiations. Everyone at Passport was very attentive and professional during the sales process. I look forward to having Passport service my X5 for years to come.
I’ve been a BMW driver for about 3 years now and have been to numerous BMW dealerships. In my experience, all BMW dealerships hold themselves to the highest standards, but somehow Sterling has set themselves far apart from their counterparts.
Whether it’s walking into service or the showroom everyone recognizes me and remembers my name from previous engagements. It makes me feel very welcome and part of a family of BMW aficionados. Everyone is super friendly and is genuinely interested in what you have to say, whether it’s just small talk or business.
I’ve been going to Sterling for about 1 year now and I don’t think any dealership can compare in quality, customer service, and professionalism.
I would like to specifically mention:
Robert Graves, for his exceptional professionalism, knowledge, and salesmanship to get me into my brand new BMW M4, the ultimate driving machine.
Beaver Ho, for setting THE standard for all service providers with his professionalism and personal interest in ensuring I get the best quality and care.
Ash Soroushi, for making the finance process a breeze with how professional and knowledgeable he was. Extremely easy to understand every detail of the contract.
Matthew Tillman, for his expertise in the sales process.
True professionalism and great accessibility. I was treated with class and all salesmen were knowledgeable of their vehicles and the competition. I have bought several vehicles in the past but BMW of Sterling goes way beyond the limits.
Took our X5 in for service and had the pleasure of meeting Beaver Ho, could not be happier and more pleased with the customer service he provided my wife and I. The whole experience left us in awe as it’s hard to find service like what he provided us nowadays. Will definitely be going back for future service.
From the moment I reached out to Mr. Lowery he took excellent care of me. Upon shopping for my new purchase i contacted 4 dealers. Mr. Lowery was the first person to follow through and get the deal completed in record time with no bs. Being in the professional field my self it was breath taking to work with someone on the same caliber; one who values customer service and exceed expectations! Meeting him in person continued to impress me. His communication style was efficient and effective! I will definitely bring Mr. Lowery future business for myself and whomever I know that is car shopping! Mr. Harris was exceptionally professional, efficient and funny as well! I love this dealership and look forward to doing more business with them!
Exactly the kind of car I needed. Not a large SUV.
by Teegolf from Waldwick, NJ
September 25, 2018
Exactly the car I needed to transport family but small and sporty driving. Plenty of room inside with awesome moonroof. Comfortable drive and great mileage .
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