Used 2020 BMW X5 for Sale in Bellevue, WA

From a person who has an adverse reaction to car shopping. It was a smart smooth professional transaction from the Initial email contact exchange with great follow up to setting up an appointment for a test drive, meeting us at the dealership, being 100% available on short notice on a Sunday. This is our third BMW. The last one was purchased at this dealership as well. We have never had a bad experience at BMW Northwest. And the sales staff have been there for a long time not a lot of turnover which speaks volumes about the leader ship and the owners of this dealership. No nonsense no BS, no pressure. We fully intend to purchase our next vehicle at the dealership. I would highly recommend Mark Rauschert. BMW northwest customer service were given Nordstroms a run for their money. Too bad they don’t sell luxury shoes and handbags.

You find out quickly what a company is really about when you see how they respond when something goes wrong. I test drove a car, bought it as is and drove it out of the dealership. Within about 50 miles the check engine light came on. When I called the dealership and spoke to the sales manager Jeff, he without hesitation said "Don't worry, we'll take care of it. Whether you bring it to our service department or you bring it to your own mechanic, we got your back." They could have told me to "take a hike, you bought the car as is." As it turns out the CEL issue was a fluke caused by a tank of cheap gas (premium only in this particular car) I've driven the car for thousands of miles since, no CEL, and I love the car. Drew was an accommodating, awesome salesman. Also Tal played a role in my experience at Revord and is a great sales manager and person. You can't go wrong here!

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

Great vehicle And I love the split tail gate. So far so good and also the heads up display seems to be very helpful as well.

While I didn't purchase our 2011 X3 there, we've always been treated as though we did. We will definitely buy our next car there, but the this one is holding up so well, it might be a while. Since I pull a boat sometimes, the 28i is preferable to the smaller turbo for me.

Previously had 2016 BMW X3 which was a great car. The re-designed 2018 X3 didn’t have as tight of steering and felt slightly lower in seating position. I test drove the 2018 X5 and loved the higher ride, the tight steering and beautiful interior. My old X3 felt a bit sportier and quicker but the X5 is more powerful. Love it!

From a person who has an adverse reaction to car shopping. It was a smart smooth professional transaction from the Initial email contact exchange with great follow up to setting up an appointment for a test drive, meeting us at the dealership, being 100% available on short notice on a Sunday. This is our third BMW. The last one was purchased at this dealership as well. We have never had a bad experience at BMW Northwest. And the sales staff have been there for a long time not a lot of turnover which speaks volumes about the leader ship and the owners of this dealership. No nonsense no BS, no pressure. We fully intend to purchase our next vehicle at the dealership. I would highly recommend Mark Rauschert. BMW northwest customer service were given Nordstroms a run for their money. Too bad they don’t sell luxury shoes and handbags.

Owned 2006 535xi so time for a new car. Test drove 6 other comparable SUV's thinking I would change brands but nothing drives like a BMW. As a Realtor vehicle is comfortable for my clients, technology assist in safe driving and BMW style. My highest recommendation.

This has to be one of the best car dealership experiences that we have ever had! We wanted a very specific model BMW (X5 diesel) and there were two dealerships that had one left. We initially called another dealer first and after getting a terrible run around for nearly two days just trying to get called back with an internet price and a trade in estimate, we decided to call BMW Northwest. Not only we were met with the most prompt return of phone call by who would become our salesman, Brandon, he answered all of our questions, took our information on the trade and said he would get back to us. And, he did! We were provided with the "numbers" which we found to be truly fair and the entire process just fell into place with the greatest of ease. We decided to make the two hour drive and see if we wanted to finalize the deal. We arrived, Brandon immediately met us with an amazing and positive attitude, we test drove the car, and then discussed finalizing numbers. Guess what? The sales team stuck by their word (which again, we did know to be an estimate) and we weren't forced to play the numbers dance. Brandon was easy going, clearly likes what he does, and in no way ever made us feel like we were being "sold" on things we didn't want. Deal done! But wait! Not only were we wowed by Sales, Finance was as finely tuned as their German automobiles. Every car buying finance department experience in the past has been so slow and the most aggravating part of the car buying experience when all you want to do is sign your paperwork. This experience, however, was above and beyond efficient! We did not feel pressured for the upsell and the paperwork was expertly prepared so that we spent just a fraction of the time we have spent in other finance departments. The Delivery team was also incredibly knowledgeable on the vehicle we bought and how it compared to others we owned. Our BMW Genius Olivia was able to tell us all we needed to know that was new/different on our new car compared to our other BMWs but also knew that we did not need spend a lot of time on those features that were the same. Brilliant! We are so pleased to have experienced our purchase with BMW Northwest and to learn that they are a family owned establishment made it even that much sweeter. The entire team at this dealership clearly has a vested interest in their clients. This dealership is a ways for us to drive but we WILL be frequenting them in the future. BMW Northwest has created happy and loyal customers in us!!

The vehicle is very comfortable and quite powerful. It does not however have all of the features that I thought it might. It is probably due to the fact that it is a base model

My husband and I just leased our fourth BMW from Rick Arendt and Mark Harrington last weekend and couldn't be more pleased with their professionalism, taking the time to listen to what we wanted in terms of model,and features and the price range that we were hoping to stay within. We didn't need to,wait long before they had a few 2017 X3 models that met our criteria and we immediately fell in love with the vehicle that we left the dealership with that day. In all of the years that we've been working with Rick and Mark, they have never once made us feel rushed, pressured and gave us the attention that we needed in order to make our ultimate decision. Many dealerships consider the deal to be done once you drive off of the lot but not when you are dealing with BMW of Seattle and Rick and Mark. Rick,has checked in with me a few times to see how the vehicle was working out and if there was anything we needed. Thanks to the unparalleled service provided by Rick and Mark, they will always have our business. Further, everyone that we have ever encountered at BMW of Seattle has been extremely pleasant and professional. The dealership,is a well-oiled machine so you will not spend more than a few hours closing the deal. I'd also like to add a side story about Rick and Karen who coordinates the Service Department. Earlier during the week that I ended up,trading in my 428ix, I blew out the sidewall of my tire when I hit a curb to avoid hitting a squirrel. My first instinct was to reach out to Rick after speaking with BMW Assist since it was getting late and I wasn't sure if the Service Department was open. Rick told me to have the vehicle towed to the dealership and we would figure out the logistics of working it into the schedule. I followed up,with BMW Assist and arranged for them to pick up my car the early the next morning. I followed up with a call to the Service Department when they opened at 7:00 am and Karen answered the phone. I filled her in on my plight and she also,told me to go ahead and have the car towed in. I asked Karen if it was possible for me to get a loaner car, despite this not being a warranty issue, and she said that they didn't have enough loaner cars for the scheduled appointments that morning. She called me back later that morning to advise me that there was a service cancellation and that she could put me into a rental car! I could probably write a mini-novel about how Karen and Rick went above the call of duty but I'll close with this: BMW of Seattle is the epitome of professionalism, excellent customer service and vehicle service. Thank you Rick, Mark & Karen for making the car buying/leasing/service experience flawless! Jenn Bollen Bothell,WA

Loved my 525xi and equally love the X5. BMW’s are the best for comfort, style, reliability and zip. It meets all our needs and expectations

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

If you like driving cars, the X5 is for you. I have driven Infiniti's, Lexus, Lincoln, etc. All of them have their xxxxxxand con's however if you enjoy a good driving experience in an SUV, the X5 is a great choice.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This truck has exceeded my expectations for an SUV. It feels like I’m driving a luxury sedan instead. I love the ride and it’s a very reliable vehicle in every type of weather.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

I have been amazed at all the things this car does. It is so comfortable and has so many things to make life easier. It parks itself, has heated and cooled seats and a heated steering wheel. So thrilled with this car.

The truck handles like a dream! I love having a truck that feels like a car. No other vehicle on the road can drive like a BMW!

We really enjoy driving and riding in this vehicle. You have plenty of power if you want to pass another vehicle. A very reliable vehicle.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

The BMW dealership worked with me to understand the features of the X5 and it performs as expected. Looking forward to many years with this vehicle.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

Matt Johnsen (my SA) was extremely understanding and helpful with my car trouble situation. He went above and beyond, working with the BMW Bellevue team, to ensure my car's repair cost was covered. Matt certainly put the customer first here and I would strongly recommend Matt and BMW Bellevue. They were very professional with the handling of my repair.

This car has all the stuff that I need for my commute everything and I am very please to try it every day and liking it.

I brought my BMW X3 in for service. As an older vehicle it had a significant number of repairs and maintenance items needed. Jenn walked me through all of the needed and recommended service items providing great advice along the way on options. In the end my car was ready when promised at a cost lower than the quote provided for the service. Fantastic experience and I'm very happy with the results.

Love all the safety features. Very comfortable ride. My husband loves the extra room for his size. Loving all the extras. Definitely luxurious and look forward to the first long road trip.

New Servicemanager ( female) very nice. Service advisor "Sterling" was great! Great follow up! Always great snacks at the fife dealership!

I shopped online for for a certified used BMW for several weeks. I found a car I was interested in and went to BMW Northwest to see the car. I was outside looking and Larry came out and introduced himself, asked if I had any questions about the car and if I wanted a test drive. After looking at the car I decided not to buy it, Larry gave me his card and thanked me for looking. A few weeks later I found another car online at BMW Northwest, went in to see it and Larry came out again, remembered my name, what I was looking for, and we went on a test drive. I ended up buying the car and I love it. This is the second used BMW I have purchased from BMW Northwest and I won't buy a BMW from anyone else. Every employee is a professional and their customer service is unmatched. Larry Williams is THE BEST person to work with! No pressure, just a very patient, personable, informative, professional!

This is my fourth BMW. It's unbelievable how BMW can keep advancing their sophisticated technology through each model cycle, obsoleting so much of the previous.

This company is at a small location, but their service and deals are not! I had been looking for an Acura MDX for a couple months. I knew exactly what I wanted and how much I could afford. I came across Definitive Motors through USAA's Car Buying Program. I figured if they (Definitive Motors) participated in this program they had to be reputable. Once I started looking at their website I knew this is where I was going to find my vehicle. They have all luxury makes and models with low mileage and very fair deals (usually below blue book). I wanted to buy a 2012 Acura MDZ they had, but it had been keyed in several spots. I am a perfectionist, I mentioned to Patric I wanted negotiate a deal, but with the keyed marks I couldn't do it. Patric said it wouldn't be a problem, they would take it to an auto body shop. I also told him it needed to be aligned and they took care of this too. They gave me a very fair price for my 2011 Infiniti G37x. I told Patric I was approved through USAA and the interest rate. He said they could get me a better deal with Alaska USA (and they did!). Overall, I am extremely happy and have told a lot of friends and family about this company. Make this dealership your FIRST stop for shopping for luxury vehicles!

I love this car because it is easy to drive and control. This car has a automatic hold itself function during stopping in traffic flow.

The stars all aligned on this one. BMW NW had the exact model,trim package and color that constituted the perfect car. With the black Friday offerings available for 2017 models, the deal was perfect. Sales and prep staff were 100% professional. It was well worth the trip to Fife.

This car has all the up-to date and has more advanced technology. surprises me. love the ride and comfort with my family. thank you, Venkata