Carl Staves made our purchase of a new Tahoe a delightful experience. He asked the right questions, listened carefully, showed us all the vehicles that met our specifications, and gave us time to make our choice. Professional, patient, and personable.
Best Vehicle I owned
by kurt4b from Lansing MI
August 24, 2018
Purchased the vehicle because I need room for our family, 4 tall kids. We are all able ride comfortably. Vehicle handles well, even in snow.
I found a used work van at this dealership and I’m very happy with the whole process of buying from this dealership. I called and they sent me the application via email. (I live in Dallas) I was approved then I put a disposit on the van. I did not haggle on the price since it was truly a good deal to begin with. Once I got to there dealership I test drive and I was out the door in 30 minutes. Everyone was nice and courteous. Professional and not pushy. They offered all the packages that I could purchase but it was not pushed on me. By far the easiest and most smooth car buying experience I’ve had at any dealership. Would recommend them to anyone and drive from Dallas if I found another vehicle they had I would want to buy. 5 stars for these guys and two thumbs up.
Do the job
October 31, 2018
Working pretty good for my wife. She has been asking for a Buick and now she has what she wanted. I am quite impressed with the luxury
Brought in my 2014 Denali Yukon to trade for a new body style gmc. Found what I was looking for and they fixed all the issues I had with the vehicle. There was just one thing there were a lot of little things. Taillight, sunroof, headliner, interior carpet and a few other things. They were all addressed without any questions. They had the car more than a few days for the fixes and loaned me a car for the wife and kids while it was there. Very happy with salesmanship and service. Top notch! Will purchase again when I’m ready for a new truck.
This is the worst car I have a owned
by Kguidry from Holden la
January 5, 2019
This car has cost me more in repairs than any other car I have every owned. And at only 58000 miles broken motor mounts ac broken ac motor fan broken brakes.
I have had a few issues with my car. I will most likely never purchase another Buick but the service team is great! My advisor goes above and beyond to assist in getting my car repaired. Thank you Mark for your customer service.
Love this car
by Melissa from Pueblo, CO
November 25, 2018
Classy, dependable, safe! Didn't go in looking for a Buick but couldn't leave without one. The other cars in the same category just didn't compare
Fixed everything brought vehicle in for.Had them rotate tires for me also. Service tech was great!...Car was ready same day as promised.
I’m in LOVE with this vehicle!
by Tiffany Sifford from Clarksburg, MD
August 27, 2018
My family and I are so pleased with the Buick Enclave that we have vowed to never own another SUV. This Vehicle should be rated number 1. Power, Performance, Stylish, Comfortability, Safety and Space. Beyond my expectations. I will buy this SUV over and over again.
I have purchased several vehicle from Henna Chevrolet and the purchase experience was excellent. The service experience has also been excellent.
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
I bought a used Rav 4 there. When preparing the vehicle they noticed a damage not necessarily obvious to the naked eye and contacted me. After examining the vehicle we decided I didn???t wanted the car. They were extremely courteous showing us other similar used vehicles. Then they gave us a incredible offer on a new RAV4 that we couldn???t reject. They performed as a team of used cars salesmen, new cars salesmen and the managers definitively do their best to get you a great deal. Salesmen are very professional and care about their customers and the good name of the dealer. For the new Rav 4, Mr Miguel Vega took care of us, for the original used Rav 4, Mr Bernal took care of us.
Love my Buick Enclave
by JoCoSTEVE from Overland Park, Kansas
November 29, 2018
Great car. Comfortable ride, lots of room, good appointments. Has been very reliable with no issues needing repair. I wish it got better mileage, it it does hold 7 passengers and is a large and heavy vehicle. So I can’t have everything!!!
The sales process was super simple and painless. No price haggling. I enjoyed not spending all day doing paperwork. Thank you for everything! Happy Holidays.
Smoothest and quietest vehicle I’ve ever driven
by Jersey bob from Florence nj
October 28, 2018
Simply the best 3 row suv out there,superb ride,extremely quite on the road,ive been an auto technician for 29 years, I’ve worked for Toyota which was the most reliable, Lincoln which rode the best and was the most quietest and Pontiac which was the fastest, Out of the 23 cars I’ve owned my buick is on top and I challenge any of you Acura, Lexus, infinity owners to a ride & comfort contest!!
In addition to my oil and air filter change, I also had my car detailed - which makes the car look great. I will likely do it again in another year.
Great road trip car
by Colorado from Mount Joy, pa
November 1, 2018
Very comfortable and good ride on cross country trips. The exterior and interior both look good. Plenty of room for passengers and luggage.
The navigation system is not good. Small screen, and not intuitive to program. Will only accept Mt not mount when that is in the name. Maps not up to date when new, expensive to update.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
This car rides incredibly smooth, and has the powe
by Sean s from Pueblo CO
November 26, 2018
This car really impressed me. We didn’t come here looking for a Buick, but we bought one. Extremely happy with our purchase. The buying experience here at Ferguson GMC was amazing.
Found a vehicle that I was ready to buy but their no haggle pricing was too high. As an online only dealer without brick and mortar investment they should offer very attractive pricing. I managed to find a similarly equipped car for a much more attractive price. Their customer service was great so if you find a car that you like and you like the price I would not hesitate buying from them.
Most stylish, comfortable & safe vehicle ever
by ?David ME Pizza lover? from Springville, New York
September 26, 2018
This vehicle has exceeded all of my needs. It is has lots of leg room, comfortable seats that cradle my lumbar region, and so many cool features! It has navigation, Bose 10 speaker sound system, and it integrated my iPhone! It rides smoothly and has a lot of safety features like lane deterrent, side and overhead air bags, back up assist camera, and prevents roll over! It is dark sapphire blue with black interior with leather ! Gorgeous inside and out!!! Absolutely love this SUV!!!
The customer service was extremely helpful. I’m happy with my repairs.
WHY AM I SELLING THIS CAR?
by Crazy for Sellin' from Oklahoma
November 25, 2018
There is only one reason! We have never had ANY problems with this Enclave. It is beautiful, the leather seats are comfortable. It rides smooth on the road. It gets good mileage. It handles great in traffic. It holds all five of my grandchildren. The DVD player cuts all the noise as soon as the movie starts. So why am I selling? Only because it is a 2015 and we always trade every three years.
Some people say 1 happy customer will tell 5 people about the experience and 1 unhappy person will tell 50 people; I am here to tell my 5 people about my happy service department visit at CAPITAL CHEVROLET???S GREAT SERVICE DEPARTMENT! I took my Chevrolet Truck in for check engine light and alignment. My Service Advisor Jake Buckley phoned me 3 times just like he said he would to keep me advised about progress of the repairs. I know that most people???s service trips are a nightmare but this was an extremely well managed operation by CAPITAL CHEVROLET???S service team. Especially great job by Jake Buckley!! Please if you need service on your Chevrolet in the Austin Texas area go to Capital Chevrolet and ask for Jake Buckley! very satisfied customer!
My best car yet
by Ken in the Pines from Columbia, IL
January 1, 2019
My new caw=r is a 2016 Buick Enclave and I love it! White frost exterior w/ ebony leather interior; it's so luxurious! Best car ever.
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