We were able to review their cars online, so when we got to the dealership it was an easy process. Terry, our sales associate, was fantastic! He was quick and efficient. We will buy another car from them again. Thank you Serra Chevrolet Buick GMC Nashville!!
This is the worst car I have a owned
by Kguidry from Holden la
January 5, 2019
This car has cost me more in repairs than any other car I have every owned. And at only 58000 miles broken motor mounts ac broken ac motor fan broken brakes.
I did not have an appointment, but I got there early and it did not take a long time.
Value of Money
by Deja from Austin, TX
December 4, 2018
The car met our family needs. Needed a SUV with a lot of room. Surprising the back row of seats is also quite comfortable for kids and small adults. Decent drive but AC went out just before the warranty expired. Some leaks in the four years that I owned the car.
Wonderful people, great cars, great deals, SHOP HERE!
by Casey Bennett from DealerRater.com
November 30, 2018
So this review is about 9 months late but hey, better late than never. I bought my 2014 Ram 2500 here in April of 2017. Brad, Tony and Adam are superstars. They are honest, they aren't pushy and the finance team is awesome. I got an incredible deal on a truck that is literally in showroom new condition. The entire process was fast and painless. These guys are GREAT. If you're looking for a great used car, there's just no other place to go. They've earned my business, my loyalty, my respect and my gratitude. Music City Autoplex is the standard by which all others should be judged.
Love my Buick Enclave
by JoCoSTEVE from Overland Park, Kansas
November 29, 2018
Great car. Comfortable ride, lots of room, good appointments. Has been very reliable with no issues needing repair. I wish it got better mileage, it it does hold 7 passengers and is a large and heavy vehicle. So I can’t have everything!!!
Came to get a vehicle and was greeted at the front door with a smiling face. Waited no time for Phillip to help me and my husband out. Choose from 3 vehicles. All in great shape. Phillip was great to work with. Will recommend all my friends.
Great vehicle for traveling
by Teebucket1313 from Sparta Wi.
July 3, 2018
This vehicle is very comfortable, good ride and handling. GPM are kinda low, about 19 MPG. The V6 is under powered. Lots of room. We have AWD and it gets around really well in the snow.
It will take a week to get your car looked at because they are so busy, but they fixed my truck quickly and properly with daily updates. Great service. And I highly recommend buying the 2-3 year warrenty. I'm very very thankful I did.
Very good car
by paulderbez from Chula Vista CA
November 9, 2018
Best space among these suvs. Nice powerful car. Lots of space. Very good at the freeway, a little bit expensive for gas, little space on the back.
My family was traveling from D.C. to Texas when my AC went out about 1hour outside of Nashville. We arrived at our hotel late at night so I planned on investigating the issue early next morning. What I found was my AC belt broken. I called them and explained my situation. I had my Escalade at the dealer within the hour. They were full with appointments, but they took time to help me and my family out and fixed our vehicle anyway. We were in and out in a couple of hours. They were very friendly and the repairs were done well. Thank you for a wonderful experience. I would recommend this dealership!
Love this car
by Melissa from Pueblo, CO
November 25, 2018
Classy, dependable, safe! Didn't go in looking for a Buick but couldn't leave without one. The other cars in the same category just didn't compare
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
WHY AM I SELLING THIS CAR?
by Crazy for Sellin' from Oklahoma
November 25, 2018
There is only one reason! We have never had ANY problems with this Enclave. It is beautiful, the leather seats are comfortable. It rides smooth on the road. It gets good mileage. It handles great in traffic. It holds all five of my grandchildren. The DVD player cuts all the noise as soon as the movie starts. So why am I selling? Only because it is a 2015 and we always trade every three years.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by Randya from Edmonton
June 19, 2018
Great car lots of leg room very comfortable. Very stylish and great to drive overall I would give it five stars make my next purchase a Buick
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
One Reliable SUV
by RE from North Little Rock, AR
November 5, 2018
This car met all my families needs. With plenty of leg room and USB ports for all our electronics. It's reliable and a head turner!
Well you get lots of help when you're looking to buy...get car home find things that don't work, contact your salesman by phone and email get no response. you would think that they would make sure everything was working before they put the car on the lot
Best Vehicle I owned
by kurt4b from Lansing MI
August 24, 2018
Purchased the vehicle because I need room for our family, 4 tall kids. We are all able ride comfortably. Vehicle handles well, even in snow.
Felt nothing like most experiences with dealer ships they were focused on your interest and needs and eager to make you happy thank you Evlen Zach you are super sweet
by Kid Buick from OR, Medford
November 1, 2018
We have had this used 25 k mi beauty for a month now. We did our annual road trip up the Oregon Coast.
Pros. Great Fry. car. Over the 23 mpg listed. Once I adjusted the seat, it was very comfortable, I have some back problems, but no problem driving this baby over 200 Miles. The heated seats helped too. It’s a great road trip car. We now have a car that can carry 6-7 people fairly comfortably. The cargo space is huge, if necessary I could put an air mattress in there and stretch out and still have room. Great sound system and instrument cluster.
Cons: compared to our ’03 Olds Bravada, 112k miles, I don’t feel like the in town driving is as smooth on the Enclave, there definitely more blind spots, and it feels Big even though it’s the same size as the Olds.
Wood trim is cheesy but acceptable. Some of the steering wheel instruments are not as easy to use as those on the Olds were, causing me to take my eyes off the road. I guess I’ll get used to using them before I have an accident ’. Looking forward to a long relationship with Buick. B. T. W. My 1st car was ’36 Buick coupe
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great road trip car
by Colorado from Mount Joy, pa
November 1, 2018
Very comfortable and good ride on cross country trips. The exterior and interior both look good. Plenty of room for passengers and luggage.
The navigation system is not good. Small screen, and not intuitive to program. Will only accept Mt not mount when that is in the name. Maps not up to date when new, expensive to update.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Most stylish, comfortable & safe vehicle ever
by ?David ME Pizza lover? from Springville, New York
September 26, 2018
This vehicle has exceeded all of my needs. It is has lots of leg room, comfortable seats that cradle my lumbar region, and so many cool features! It has navigation, Bose 10 speaker sound system, and it integrated my iPhone! It rides smoothly and has a lot of safety features like lane deterrent, side and overhead air bags, back up assist camera, and prevents roll over! It is dark sapphire blue with black interior with leather ! Gorgeous inside and out!!! Absolutely love this SUV!!!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Wife Loves it !!
by SargeatTPD from Taylor, Pa.
June 12, 2018
Love the roominess, looks and all of the features with the Premium package. Went from a Cadillac SRX to this vehicle with no regrets at all.
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