Came here because of the reviews and they did not disappoint. No pressure environment, great customer service over all an outstanding experience. Dora was our sales rep. She saw what we were looking for and helped us throughout the way. We love our new vehicle!
I went in looking for a used car didn’t know what do ask for it even what I was looking for. From the time I walked in tell the time I left felt like they really cared about what I was looking for and not just trying to sell a car.
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Our salesman Brian Swaim was fantastic. He listened to and addressed every want and concern we had. He was very professional and will come very highly recommended. Jeremaine Pearson and Bryan Uranga in the finance office also did an amazing job working with us to come to an agreement on our dream vehicle.
My repair was recall related and I was in and out in an hour. When I tried having the work done first at Sewell in Dallas (where I bought it) they had my car for a large part of the day, gave me a loaner, and when I returned to the dealership, they told me the part had been put into another car and I would have to come back! I said 'no way' and booked my appointment with y'all shortly thereafter. Thanks for taking such good care of me!
From the welcoming/warm door opening.....Clint Buckhanon offered superior service. We never felt that Clint was "selling" us a vehicle; instead we felt he was educating us and being attentive to our desires. Thank you Clint! Additionally, we had a very pleasant experience with Brian (Finance), Sabrina (Sales) and Jermaine (Finance).
We love our 2017 Yukon XL! We appreciate the Classic GMC team!
James Black was excellent showing me vehicles and I wasn't rushed. There was no changing of the prices and they had exactly what was advertised online. Everyone was very professional and I will be back for my next purchase
I live in Norman Oklahoma and found a truck I was interested in. I contacted the dealership and wanted a very thorough explanation of the truck before I made the 3 hour drive to look at it. Onay went over every detail of the truck and assured me that there was nothing wrong with it cosmetically or mechanically. I had heard this from every dealership I had talked to for about a month with other trucks and they all ended up having one or multiple things wrong with it. When I got to classic I was very surprised to see the truck was exactly like Onay had explained it. Onay had also already got all of the paperwork done before I came to where all I had to do was sign and it was all done. I was on a very short time frame and that is literally all I had to do wasdrive the truck and look it over to make sure it was what I wanted. I did and went inside signed my paperwork and was off. Couldn't have asked for a better dealership experience. I would refer this dealership to anyone and everyone
I went into the dealership just to see if I wanted to get a new truck. About an hour later I was driving away in my new GMC Sierra. That was the best buying experience I have ever had at a dealership. Ozzie the GM was awesome and you could tell he appreciated me for coming in. Seth was my salesman and he was just as awesome. I have bought many (too many) vehicles in my day and Freeman was by far the best. Bill in finance was great also. No pressure to buy this, add on that, or anything. Just great folks selling great trucks. I HIGHLY recommend Freeman GMC in Grapevine!
We loved working with everyone in this facility, but most of all our salesman Paul Lopez. He deserves all 5 stars. He's a rock star. If you are in the market for a used vehicle he will take care of you through the whole process. We will definitely use his service again.
My experience with Freeman Buick GMC was a breeze. I was helped the moment I walked in. I was in and out in less than 2 hours which is the shortest amount of time that I’ve ever spent at a dealership. From the sales department to the finance department the employees were friendly and extremely helpful.
From beginning to end I had a favorable experience buying a used car. I was met at the door by Les who found the car and took me for a test drive - really enjoyed his casual manner telling about the family-owned dealership. We agree on a price and I met Manny who took me through the financial paperwork. My 13 year old granddaughter had come for the test drive and was a captive audience. Manny interacted with her as much as he did with me. She enjoyed the entire process as did I.
Les and Manny were positive, helpful and were straight up with me. I am grateful for the car and the memories of how I acquired it!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Went through the entire process, they not only walked me through each step and made sure I’m ew what was going on, they made it easy for me
To follow and verify what they were doing. They made sure I got a car I wanted at a price that was beyond fair for me.
I was looking for a new truck and requested information on vehicles I reviewed on the internet, from several dealerships. McKinney GMC responded right away and ultimately made a sale to me that same day. Three days later the other dealerships responded, but were already too late. I was very comfortable working with Caleb, my salesman and Brian in the finance department. I am very pleased with my purchase and my choice in dealership.
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