Used 2023 Buick Encore GX for sale near Richfield, OH

I think we got off to a less than stellar start relative to a pre-owned vehicle. As I recall I was handed off to more than one person. When I finally landed with Zack Koval, everything changed to better than a 100% effort on my behalf! Zack was the greatest, I could even talk to him at his off-hour(s). If Zack did not have my answer, he got it. I was pleasantly surprised because someone cared! Zack cared!!!

I love this car and it’s loaded with safety features and it’s pretty fast, a fun to drive car. Also pretty comfortable so if you’re looking for a nice car get this one.

Thank you Lambert Buick GMC, Inc. for an incredible experience purchasing a car! We went to Ford, Toyota and Honda dealers and left with such disappointment in the quality, the prices and the negative experience. What a total difference we felt when we walked into Lambert - rare customer service (highest level), personable, easy to work with, and who knew Buicks were so beautiful, reliable, great price and attention to detail! Thank you for making us feel great about our purchase ~ we will be a lifetime fan and will pass along our recommendations to anyone who is looking to purchase a vehicle!

Only owned for 2 weeks. So far a good ride. Can’t speak to reliability as haven’t put many miles on it. Looking forward to doing so.

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

Small but fun. Bought this and drove for six months ultimately trading it in on a bigger vehicle because the seats weren’t wide enough for my husand. Zero issues with it. Loved the look of it (had an ST) and appreciated the safety features. Really thought it was peppy for a little car.

The staff here is outstanding—warm, welcoming, and highly professional. I came in for a recall repair and the entire process was seamless from start to finish. To my surprise, they even washed my car, which was such a thoughtful touch! Scheduling and check-in were quick and effortless, and despite being in the middle of renovations, the team handled everything with impressive efficiency. Truly a top-notch experience!

I love this suv! I have a bad back and the Bonneville I had was getting tough to get in and out of. ( Pontiac went to a close friend and Pontiac enthusiast who's going to give her TLC) I just love the GX though lots of bells and whistles I'm still learning but handles great in snow !

Matt Palffey & Kristy were extremely helpful! I had a great experience looking for a new truck!

I can not say enough about the friendliness and professionalism of all the staff at this dealership.

Everyone is always super friendly. I definitely recommend their service department.

I have had dealings with this dealership before. They are a great group of people.

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

Service was done in a timely manner and I was totally satisfied with the work great job and service would recommend this dealership to anyone who needs a car/ service

Haley helped me find a great Deal on a new Buick. No add on sales pressure, handled getting paperwork ready, signed and drove out in less than 45 minutes. Also pleased at no hidden costs added like other dealers do, after the negotiated price. Price, Selection, Service, all great at Medina Buick GMC Cadillac.

Dominic Defina was my on site coordinator. Good customer rep. Easy check in and kept me informed of everything. Great representative for Spitzer! Checked warranty that I purchased when buying the vehicle and kept me informed of all my options. Very Happy Customer

My experience was the best I ever had buying a car Aaron Kyer made sure I was happy and good with the payment he gave me a lot of information, that helped me through the process. Everyone at the outlet was wonderful I would tell anyone looking for a car go see AA-Ron Kyer he is awesome!!!!!

I had a fantastic experience and Ted my salesman was kind and professional. I left with the car I wanted and a price I was satisfied with.

Very professional, friendly buying and service experience! I would highly recommend this Joyce Buick. They do not make you feel pressured. They are looking for lifelong customers.

Buying a car from Nick Abraham Ford, is always quick and easy due to our salesman Eric. We will not buy a car from any other dealer or salesman.

Pleasant experience. I was with her, but my 18 year old daughter was actually doing the buying. The salesman "Will" treated her like any older customer, asking what she was looking for and listening to her. He did take the time to explain to her things about financing that most 18 year old people would not know. I was glad to see them talking to her and not to me (Dad). They were able to get her financing for here very nice, pre-owned car. The interest rated of course was a bit high, but I told her to build her credit for another year or so and refinance for a better rate. Unlike some other dealers, I was able to negotiate a bit on price, but it was the best price within 200 miles on that vehicle. I drove almost 2 hours to get there, but felt it was well worth it. I'd recommend them to my friends.