As usual, I called Willard Shell when my lease was expiring and we made an appointment to discuss my next car. We discussed my options and my decision was an Encore. Willard is so helpful and gives you the important info you need without being pushy. I have driven Buicks for many years and have never been disappointed. I also have my oil changes and work done at Jim Causley and have been completely satisfied. Thanks for salesmen like Willard Shell and an up-to-date facility!!
I came in for a test drive to see if I even liked the GMC Terrain. Chris's no-pressure and calm demeanor made me feel very comfortable, and his patience as we wandered the lot looking at the different trims made me excited to work with him. After giving him my ideal vehicle and price, he and his finance team were able to meet and exceed my expectations. I left with an even better car than I had planned for and paid an extremely fair price. I could not be more pleased with my experience and would recommend this dealership and Chris time and time again. Thank you for the great experience!
My service rep as well as the service manager went above and beyond to help me out. They know I have had a serious of problems with the vehicle between tire/rim issues, headlights, and computer/electric issues so when 8 month old tires all needed replaced as well as a cracked rim AND the rear shocks/pump they did everything they could to minimize the cost. They recommends tires with a large tread life warranty that at least will be replaced if they run out in 15-20,000 miles like these did which is ridiculous considering nearly all of it is expressway driving in light traffic. I will never buy any tires made by Goodyear again. They also did the service in steps and prevented me from getting recommended work that was not mandatory at the time, not the usual dealership way which was refreshing.
Long story short, the Genesis service team did enough for me to rethink my stance on never buying a Cadillac again. Although they cannot prevent the quality issues or control the cost so odds are I will sell this one in the next 10-13’days and switch back to Ford/Lincoln since I had twice as many miles on those cars and never had half this many issues
Sal great guy very professional and friendly so was the finance manager when I got to the dealership the car was waiting for me outside so I was able to view it and my experience just went very well I will be back GMC
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Buy your vehicle here, get your vehicle serviced here.
by AC from DealerRater.com
December 4, 2018
We???ve purchased several vehicles from Sellers and have had such positive experiences each and every time. Currently our Sales Rep is Andrea Milligan, believe me when I say she is the best! We also service our vehicles there as we know and trust that they are honest, professional and very reasonable with their pricing. They will bend over backwards to make sure no customer leaves unsatisfied.
What a great team at the Imlay City Milnes Chevrolet dealership. James Bishop was simply one of the best salesmen I’ve dealt with in my years of car/truck buying. The whole staff from manager to financial was professional and courteous. Thanks Jim you were very knowledgeable and you can count on me to return for future business, I’ll be back Eric S.
We worked with Sean Turner, and he was excellent. Very attentive and careful to make sure I was getting everything I wanted. I was a first time buyer and very nervous, but he made the process very smooth and efficient. Will definitely recommend to others in the future, and will continue to use this dealership. Very happy with the customer service!
Everyone at Golling made the purchase of my car very quick, easy and efficient. It was literally so fast, as they accommodated me on my lunch break for a test drive. And when the private buyer for my car backed out at the last minute, the Golling team went to work and found a new buyer within a day. Thank you!
good customer experience while waiting on my car. would go back again.
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