Used Buick for Sale in Buford, GA

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

This SUV is exactly what I wanted and it meets everything I need it to. Passenger capacity of seven with plenty of leg room and still plenty of storage in the rear.

Great service, but I???m disappointed in that my battery failed after 7 months of a 30 month warranty. The dealer replaced the battery at no cost excepting a labor charge of $25. Since the battery was defective and I paid for the initial installation,I feel this to be unfair. It was a GM battery under warranty and I should not reasonably anticipate incurring a labor expense on a virtually new battery. I???m a long time customer and enjoy the relative comradely of a long-time relationship. It???s a wonderful service department. I???ll likely be a customer until I no longer can operate a vehicle. Thanks for listening. Ê

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

Our experience with the Lou Sobh dealership of Cumming was exceptionally awesome. Our salesman, Tim Tyler was exceptional, and he was like having a family member with us during the process. Even though it was his first day there, he knew all about the vehicles and his suggestions on which vehicle would suit us better was just great. He helped us find the perfect vehicle. We also met the general manager, Mitch, and he made us feel even more at home. Also the financial person, and I don't remember his name, was so cheerful and upbeat and he also made us feel at home. We were just looking at SUVs and had no intention of buying one that day. We had also been to other dealerships and left. We had such a wonderful experience and was given the deal we wanted that we looked no further and bought a Sorento LX. Finally, all I can say is GO LOU SOBH KIA of Cumming. You are the best.

This vehicle drives amazing you will like it! I would tell any of my friends to buy one if you are looking for a good family car this is it

Tyler Grant could not have made buying a new car any easier! I did NOT want to go through the process of buying a new car and had put the decision on hold for 3 years - with each time I started the process being cumbersome (dealing with other dealerships) I was not encouraged to move forward. Then I met Tyler... I came in at a recommendation through JR in the service department, early on a Saturday morning and immediately felt supported by Tyler to start the buying process. I knew what I wanted and Tyler made it HIS mission to find it for me. Then we were off for the test drive... it was love... As the owner of a 2005 Jeep I was already sold on the brand - but the models have changed a bit in 13 years. Tyler explained all the changes that Jeep had gone through and I felt more informed in my decision (even though I did not pass the Jeep trivia questions...lol). From the test drive to the financing Tyler was by my side the whole way - EVEN when another client of his came in to buy his new truck (3rd one from Tyler specifically) - Tyler never made me feel like he wasn't there to help if I needed it. When all was said and done Tyler and I made a deal to meet back up on Wednesday to pickup the new ride and off I drove in my 2005 dreaming of the new features in the 2018. SURPRISE - the guys at Troncalli made it THEIR mission to get me the car 4 days early! A quick text from Tyler 5 hours later started with "do you want to come get your new car today? :-)" We jumped up, drove up to Troncalli and there she was... Did I mention they close at 6pm and Tyler stayed after to go through all the bells and whistles on my particular model... 1.5 hrs after closing and he was still the perfect person to work with. Thank you Tyler... you made me not hate the process of buying a new car... still don't like paying for one, but I would work with you again in a HEARTBEAT. Thank you JR for the referral - I owe you.

This car has exceeded all of my dreams for a new car. It is beautiful, quiet, has a comfortable ride and was a good bargain.

Hyundai of Cumming (HoC) serviced my son's 2015 Veloster and I was so pleased with the facility and the way the service department worked that I decided to look at their SUVs. I fell in love with the Santa Fe Ultimate (Wow! This model is loaded!) Barry Tauber took me under his wing and helped me to find the perfect exterior/interior colors I wanted. We had to get the car from another Hyundai dealer and Hamid made the arrangements. Made the commitment on Friday evening and had the car by Saturday noon. Barry was there every step of the way and wound up giving me an hour-long class on all the extraordinary gizmos in the car. True concierge service during the sale and after. I get a daily followup call just to make sure I am happy with the car. One more shout out to M. Ryan Velasquez who prepared the financing documentation and figured out how to handle my GATAVT exemption (Purple Heart Vet), a rather complicated process that saved a couple thousand dollars. I give HoC top marks for an excellent team.

The seal on moonroof keeps coming off. The brakes squeaking and now the engine light came on today with a message that the engine needs to power down. It's in the dealership hopefully getting fixed. I love this car, but it's a year old with these issues, I'm not optimistic.

I have been wanting a Jeep since I was a teenager and I am 39 years old but within the last 2 years I have been itching for one hard. My husband and I went to a few Jeep dealers and other dealers that sold used Jeep's and we just couldn't make a deal. We noticed that new or used Jeeps were practically the same price with miles. So we decided to go new since this vehicle holds its value and its an investment type vehicle. We did our research and said we were for sure going to buy one. We were in the process of buying a house so we put the Jeep on the back burner for a couple years, well we bought our house and we are now in Lawrenceville and we decided to visit this Lawrenceville Jeep Dealer and it was the best thing we did. We drove in n a Saturday October 21, 22017 and just started walking the lot where we saw the Jeeps we liked and we were approached by Paul and he introduced himself and was very knowledgeable on the Jeep. He said things to us we already knew but that is ok because we were on the same level of knowledge BUT he was a great sales man in the aspect of how to build the vehicle and how to make a price work for us and that is what made this deal. He didn't stick us with the first price we saw and did not push us on that price either after we stated that was expensive. He was able to work with us, really feel out what it is that we really wanted and was able to put numbers together on that. We told him we wanted to think about it, he emailed us a built jeep how we wanted it and we started working on that. We ended up going back to the Dealership on Saturday October 28, one week exact later and wanted to now work out numbers and see about a trade in and all the fun stuff, hahahaha! Paul was realistic, strong with his words on the financing and was going to do everything he could to make our deal work. Well then when it did not work for us, we had an option to look at other Jeeps that had almost what I wanted but no big wheels. Just standard wheels, well, we decided that the big wheels (37in) was a little bit of a rough ride for long distance but I did test drive it and the Sahara and I fell in love with the white Sahara and it was a 24g package and the price worked. Financing was also amazing with Magdalena working her numbers. We did not feel pressured, we knew we could walk away because they did give us the option to think about it. They made the deal work for us and met us in the middle. They were really real, not corporate, didn't try to sell, just tried to help. We were in the dealership from 11am till 5:30pm. It was an all day event but they were busy so understandable. We were on a 50/50 buying situation meaning we were either getting the truck or not if the numbers did not work. They made them work. We enjoyed every part of our experience and we are very happy with our 2017 New Jeep Sahara. We look forward to continue to do business with Jeep and buy more accessories for our new Jeep.

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

Made the 7 hour trip from NC and it was by far the best experience I've had purchasing a vehicle. Javier was cool, laid back, and friendly. He knows his work and works with you every step of the way, never letting you feel lost in the process. Cars in excellent condition couldn't have asked for a better salesman or dealership. No regrets and I would definitely make the trip out there again.

This is the fifth consecutive Buick sedan I have owned. My experience is as follows: #1 256k miles, junked because of damages to vehicle. #2 189k miles, car broke in half (road salt) #3 398k miles, transmission and frame rot ie road salt, #4 172k miles, totaled in accident. #5 who knows. Repairs/maintenance average 1,500 per year because I keep everything fixed and maintained.

Went to Duluth Auto Exchange with my wife to look at a few vehicles, the wife is VERY picky... as she should be but she actually found not only ONE but FIVE vehicles she fell in love with we ended up leaving with a 2009 Tahoe that was actually almost done the way she wanted (22" rims, lights, DVD player, chrome trim, etc) which in the long run saved me a bit of money and most ... TIME!!! Thank you so much for the help and the great service guys!!!

Great car for travel. Lots of leg room , great on gas, would recommend for long trips or short jogs. seats fold down for hauling or up for seven passengers

I purchased a vehicle awhile ago and the vehicle is still doing great. Mr. Rameez was outstanding with his history of the car and his customer service. The car is still perfect and runs like a charm. My price was below the value for end of the year sale value. I checked with a broker friend.

I own a "base" version of this vehicle. Base is figurative term with all ther stand features. Remote start, power everything, velvet like cloth seats, woodgrain trim and chrome. My vehicle is FWD and has zero issues performing in ther massive amounts of rain. The vehicle also supports generous ground clearance making unexpected hazards no issue. Extensive amount of storage is a bonus for active families.

Since I moved to GA 3 1/2 years ago, this is where I've been getting my car service. I've not had any problem at all. My service advisor Jeff Williams has been the very best customer service professional person I have ever come across. I strongly recommend RICK HENDRICK BUICK GMC to anyone especially the service department you will get the very best service.. I recently took my car in for an oil change and brakes, everything was done Perfectly. I am sorry this will be my last visit since I'm moving on from Georgia but if you're here in Georgia and looking for a good place to take your car in for services I highly recommend Rick Hendrick GMC in Dilute GA to you!! Thank you Jeff Williams.

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

My husband recalled my saying that I would like a Buick for my next car. We found this and I really love it. The only drawback is I have difficulty working with the Map System built within the car, so I do not use it much. Super comfortable and accommodates both of us as my husband is much taller than I am. We have the tier 3, which has all the toys. I do wish they would go back to the full-size spare tire. What a pain to deal with a tire issue(s) two times!! The Blind Spot feature is worth the extra you pay.

I contacted the dealership about a 2006 Mercedes they did respond via email and phone. How ever I went with another dealership. But I will recommend this Dealership too family and friends

These 2009 Buick Lucernes ---- Special Edtion cars are the BEST car I have ever drove and rode in. Mine are FULLY LOADED with over $40000.00 window stickers. The 3.9L motor has alot of power. It will cruise 90 mph all day long. Goes over 500 miles on a FULL tank of gas. I LOVE everything about these cars. John

This is only the 3rd time there but the service is exceptional

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

Car Max was very helpful in my search and gave excellent information and customer service. I completed my purchase at Lexus of Tulsa since it was closer and they had the exact color and accessories that I wanted.

It will be a reliable car to get back-and-forth to work And it has plenty of room for the grandbabies Add a nice luxury car for my husband and I to drive around and

Awesome dealership! Had the pleasure of working with Joel Kight. I really enjoyed my experience with Mr. Kight! He was very Knowledgeable of their inventory!! Will definitely come back when able to purchase and recommend him/dealership to everyone!

I've never owned a Buick before. This is not your parents Wagon. It's great with plenty of cargo. Fuel economy is much better than any SUV. I love this Buick Wagon. I wish Buick did a better job passing the word around on their products.

My husband and I visited the dealership for service work on our 2015 Yukon. We wound up looking around the lot with a great sales guy, Rubens, and decided to purchase a new 2018 Yukon! He and his boss, Jon, were pleasant and great to work with. The service department and Nick were exceptional! The man who did the paperwork made it easy.

Love the size and look of this convertible. Back seat is large enough to easily get into and out of. Only drawback is a very small trunk. It’s not my only car so I can live with a small trunk. Love this convertible.

I think I will forever be known as the customer that made VW stay open until 12:30 am on a Friday and if I could give a higher rating than 5 stars, I truly would. Before coming to this dealership, I called all the VW dealerships in GA looking for the 2019 VW Jetta R-Line and had no luck - it was a brand new car that no one had on the lot yet. My fate changed on May 18 when we got the call from this dealership that they JUST received one R-Line and we immediately made an appointment that day to come test drive it. Brian was our amazing sales person and it could not have been a better process. Brian really worked with me and the budget that was I was trying to stay within and I felt comfortable from the time I walked until the time that I left. I never felt pushed to buy a car and Brian never rushed me through the process - even as time was creeping into the 10 o' clock hour. It was the easiest and smoothest process. When it was time to move to the finance department and talk numbers, Michael was an absolute dream to work with. He laid everything out so that I could see what it would cost to keep my leased Jetta (that was WELL over the mileage) vs getting a new Jetta. He was open and honest and I cannot thank him enough for helping me through the car buying process. I know that everyone at this dealership is awesome, but I highly, highly recommend Brian and Michael. Thank you guys so much for all of your hard work and for staying open well past your closing time to make sure that I was satisfied and comfortable with the big decision I was making. This dealership struck gold with these two and I can confidently say I will not only be recommending everyone to this dealership, but returning to purchase future cars here!

I love the heated leather seats and that it gets 30+ miles per gallon. The digital speedometer and alert system are awesome bonuses as well. But the amount of buttons on the dash is very confusing at first, it does take some time to figure out what does what.

I was in the market for an XJL. The one I was looking at sold before I could buy it. However Mark made me a great deal on a standard wheel base model. He was transparent, patient, courteous, knowledgeable and very professional. I didn't feel any pressure to make a decision. He also went above and beyond to make sure that I knew he was available for whatever I needed even after I made the purchase. I wasn't treated any differently being that I wasn't there buying a $100k car. That definitely happens at other high end dealerships. Five stars all around for this establishment. Everyone was warm and inviting and my business was handled very promptly...I will be visiting Mark again once they get the right XJL in for me to trade!

This car is comfortable, has a quiet cabin, and the HP to get moving, Has the room to fit 5 people, Has fold down seats to expand the trunk.

Ms Reese Byrd and J T Lumpkin did a wonderful job with my purchase. When I arrived they were on point ?🏽 everything went perfect 👌🏼 Thank You

The room in this mid size SUV with third row seating is absolutely amazing. I'm 5'9" and I don't have to crouch down to move through the back area. I barely have to bend any further than I did in my minivan and that amazes me, I thought I'd be sacrificing a lot of room moving from a van to an SUV but that is not the case here. The only real complaint I have is that I purchased the 6 cylinder AWD and I think definitely go for the 8 cylinder if you have the option. You're going to break even in the gas mileage department and the extra power is noticeably worth it, in my opinion. All in all, I think Buick hit it out of the park with this ride!

My Husband and I bought an suv tonight from Robert. Our experience began with Ryan on the phone as he followed up on an internet deal. He talked with me about setting up an appointment and personally greeted us when we arrived. Robert was our sales team member and he was personable, honest and down to earth. He was up front about things in the car that we were looking at and didn???t push us to look out side of our price range. He was willing to help in anyway possibly and stayed an hour past closing to ensure we were taken care of. Jerome was the finance manager and he too was great! Walked us through the paperwork to minimize confusion and also stayed an hour past closing to take care of us. Ryan, Robert and Jerome made this car buying experience a memorable one. They made us feel welcome and treated us like family. I highly recommend this dealership.

My vehicle is a nice size suv. Not too small -- not too big. The interior is spacious. It is a lot easier to get in and out of.