A truly proffessional & pleasant buying experience!
December 3, 2018
The buying experience from top to bottom was handeled very proffessionaly while being very personable at the same time. My wife & I had looked at a Toyota delership in the area and had decided on a make & model and were ready to buy. We were actually on our way to the Toyota dealership to buy a Toyota RAV4 that very day! At the last minute, my wife suggested that we look at The 2018 Honda CR-V that she researched, just for peace of mind to ensure we were making the right choice with Toyota. So we dropped by Mungenast Honda so that we could make sure we saw the other vehicle we had picked out from our research, the Honda CRV. The minute we stepped into to the dealership, we met our sales rep Rebecca Willie! She greeted my wife and I warmly and showed a true desire to help that we hadn't experienced at the other dealerships we looked at. Sure, the others all spent time with us,... but it felt perfunctory, like they were just going through the motions. With Rebecca it was a complete 360. Rebecca was warm, friendly, knowledgeable and answered evry question my wife & I had. Thats no small task! We could have been here all day going over details. But Rebeccas was patient, proffessinalism & walked us throught the entire process while effortlessly removing the ususal customer fear of buying. This authenticty reasonated with my wife & I and we felt Rebecca's investment of time with us was truly to help us make the best business decision possible. The feeling and the proffessional way we were treated throughout, felt authentic to the core! It didnt end there! The Honda finance associate, Zac Klump, was also a tremendous part of the wonderful feelings we got at Mungenast St.Louis Hinda. Zac, was extremely knowledgeable walked us through what is usually a somewhat cumbersom process with proffessionalism and ease. During what is typically an anxiey ladden step, Zac answered any & all questions we had, covered warranty questions galore, two times & did it all with patience, humor, and an ease about him that was as refreshing as it was contagious! This was truly a fantastic buying experience at Mungenast St.Louis Honda. We couldn't be happier with our Honda CRV EX-L an will gladly recommend friends and family come stop by Mungenast for a vist and to hopefully join the ever growing Mungenast St.Louis Honda family! Best Wishes, Kent & Audi Nachman