I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
I took my vehicle in for repairs everything was done correctly and good customer service .but only thing kind concerning me was that I asked for help to the advisor in the corner for help and his was rude to tell me wait for your advisor. That was no the answer I was looking for it and yea he was took busy texting. I m sorry that put a flaw to into the good service.
Went in for an oil change and free multi point inspection. I received the inspection report at the end and everything checked out. However, I know for a fact that I came in with my windshield washer fluid light on and it came back on while I was on the road. Their report said that all fluids (including the washer fluid) level was good. If they made this up, not sure what else they made up on the report.
Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.
My Salesperson was Muhammad Moghul, very honest. I would consider buying another car from him. Car was everything I was expecting and more. He took the time to walk me through everything and make sure I was comfortable with the car. All I can say is I would buy another car from this dealership and yes I would definitely recommend them to a friend! I LOVE MY NEW CAR (Cadillac XT5)
We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
Great overall experience. Don was a pleasure to deal with. I am very happy with my purchase.
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