Used Buick for Sale in Holiday, FL

I made an appointment for service (oil change & tire rotation) for 11:30 a.m. on a Tuesday, and because I cannot be away from my business for very long, I also arranged a shuttle to take me back to my office. When I arrived, I was immediately greeted by both a service associate who verified my appointment and checked in my vehicle, and then escorted to my service adviser, Jeff. As Jeff was preparing my service order, I mentioned that I had arranged for the shuttle. He indicated that the shuttle was just loading and getting ready to leave, however, there was no car ahead of my Mustang and the service should take no more than 45 minutes. I chose to stay and wait, as it would have taken much longer to go and come back with the shuttle. I made myself comfortable in the waiting area, which was not very crowded, was clean and even had coffee and snacks available. I wasn't expecting my car to be ready so soon! 35 minutes after I sat down, checked my email and made a couple of phone calls, Jeff came back to tell me that my car was ready. As I was checking-out, I asked Jeff if they offered a car wash or detailing service. He mentioned the price of the detailing, but also stated that they give a free car wash with the oil change (OK, "The Works" package, which I received), however I should allow another 45 minutes. I'll do it next time. Short of not having to leave my office to have my car serviced, I couldn't be happier. I highly recommend Ferman Ford's service, based upon this experience.

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

I am 66 years old so this was hardly my first auto purchase. The car - a Cadillac XT5 - so obviously it's very sharp and a pleasure to drive, that's a given. Here's what wowed me: 1) I was able to do all negotiating via email, in the comfort of my home office. 2) My salesperson, Jeremy Metsky, actually paid attention to what I noted as important, and addressed all my concerns. 3) Ed Morse Cadillac made it clear from the beginning they wanted my business and worked with me on pricing, to make it a win/win. 4) I challenged Jeremy to get my purchase completed with me spending less than 2 hours at the dealership. He worked with me to get as much of the processing done prior to my arrival, and I left the dealership in my new XT5 in 1 hour and 50 minutes... Gold Star!

This car was a joy to drive. Many more high tech safety features than I expected. This car was designed for comfort and use of electronic devices by all passengers.

I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .

We love this Enclave! Just returning from a road trip and it was smooth, gas average was great and it has all the electronic needs for us and the grandkids! Thanks Buick and McKaig!!

This SUV runs great, has pick up power, is comfortable , great gas mileage, looks cas! Everything like brand new! I love 💕 this SUV! Selling because I am just too old to drive anymore.😞 (I’m 93 yrs old) This car need an owner to drive her, has just over 2,000 original miles and manufacturer warranties go with the car!!

This past Sunday the 22nd I visited Elder Ford looking for a good deal for my dream car. I was very lucky to be served by Eddie Burke who is one of the sales associate. Eddie was very honest, understanding, and worked with me for several hours in order to help me get the best deal. Even though I couldn't get what I was looking for, I left this awesome dealer very happy and with a lot of knowledge on how to work towards getting a better deal. Eddie helped me understand every aspect of what I wanted and tried to help me the most. His customer service skills are highly recommended for anyone who wants to feel good while making the big step of buying a new car. Eddie is a great asset for this Dealership and I think because of him and other associates like him, this is a great place to buy a car. Elder Ford of Tampa also has a great selection of new cars with the latest technology. Thank you Elder Ford of Tampa, thank you Eddie Burke, and when I'm ready I would definitely go back to you guys to buy my dream car. Furthermore I will definitely recommend this dealership and Mr. Burke to all my friends and family.

Couple hours and out the door. Mr. Torres was great with me. Test drove vehicles but got what i truly wanted. This spring i will be joyed waahing her up. Millennium is the best.

We could not pass up this car for the value and incentives . We trust the dealer to give us the best deal possible and service dept is exceptional

Straight forward genuine service according to customer needs and requirements. There is nothing that comes to mind that was done wrongly. Great service. Keep it up!

Excellent handling and plenty of power. I am initially impressed by its gas mileage for a large SUV. Myself and my spouse have concluded that this was a good purchase!

This car is above what I wanted. It has a lot of leg room in front. I love the remote entry. I love how cold the air conditioner get.

I felt very comfortable sitting as a passenger and driver. It handled easily on the interstate and in town. It has all the extras that I need and are easy to access.

I get my car service at Auto Nation because it's close to my home & work. The courtesy van drivers are nice and try to control their shifts for the customer's convenience. I did wait briefly before I was helped by the manager, Sheila. Even tho, I didn't have a coupon, she gave the oil change @ $39.95 which is what I've paid on my last 3 visits.

The Buick Envision is a good car. Easy to drive. Quite ride not much road noise. Plenty of room for a midsize SUV. One problem I have is a vibration in the transmission at speeds 36 thru 39 mph. Service tech at dealership told me it was no problem. Just accelerate thru the vibration mph and it goes away. When I drive it in low gear shifting thru the 6 gears the vibration is minimal or non-existent. In D drive it seems to be getting worse. Will be going to dealership for service soon. Will again bring up vibration problem. Other than that I enjoy driving the vehicle.

Went in knowing what I wanted and my price. My sales person was Jose Pagan and was very helpful, knowledgeable, and extremely patient. I had to go back 2x - the first time the sales manager (Michael Cash) was useless and literally a waste of beautiful showroom floor space. I made an offer to him which he didn???t even awknowledge, only told me to come back with my wife before he???d talk numbers (in his words ???because it seems to me she is the decision maker???). Interesting sales tactic being condescending to a customer, but I quickly realized that watching the TV guide channel is a better use of my time vs uselessly talking to Michael. The 2nd time I went in I made an appointment with my sales guy Jose. Test drove the truck again which he had parked out front ready to go when I got there, and told him I want to talk numbers. This time he came back with Robert Tucci who was light years ahead of his counterpart in the area of customer service. I gave Robert my bottom line number (exact same offer I made my previous visit), and after some back and forth he made it work. Exactly what I wanted. Jose and Robert I feel went above and beyond to make the deal happen and are an all-star team. They make you feel welcome, not rushed/pressured, and I would highly recommend anyone looking for an exceptional experience to request their assistance. The 5 starts is attributed to their teamwork and customer service, and they were able to turn what would???ve been 1 star around. Both gentleman have called me even after the sale to make sure everything was ok and if I needed anything. THATS how you treat a customer and retain business/generate referrals. I still feel like the waste of new car scent that is Michael should utilize his time in a more meaningful role that is NOT customer facing - maybe making copies for Jose and Robert...? Anyway thanks again for the new whip Jose and Robert!

Great place to buy a car. This was our 2nd time and Sam Hackett is a low pressure get it done kinda guy. He is well seasoned and helps you more then the average sales person. I was a pleasure working with him and I would do it again and recommend highly. The finance person (Oral McDonald "Player") as I called him was easy to understand and did not try 14 time to make you buy any ad on's. Mike Hamden, sales manager was there to offer his assistance as needed. Over all rating would be a 10 but the scale only goes to 5. Keep up the good work you guys are leap years ahead of other dealership's process.

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

I went to Elder Ford with a F-150 in mind that came with specific options. Haider Fayiz was my sales associate and he listened to my wants and needs and the first vehicle he took me to was exactly what I ask for. Haider was polite and courteous. He immediately made me feel comfortable with my car shopping experience, and you know how pushy some car salesman can be. Not Haider. I felt comfortable and in control of my purchase the entire time. When it came time to talk about the bottom line both Haider and Robert Torino fought for the best deal the could for me and made sure I was comfortable with my monthly payment. When it was time to sign all the paperwork, Jim Brandt made it quick, easy, and simple to understand everything I was signing. After the sale, Ed Meneely and Brent Tedesco took care of all my accessory needs. I had multiple accessories installed (6) including full tint and my truck was in and out within 24 hours. I even received a loaner vehicle while I was without my truck. Great Service! I can???t give any more praise to the people at Elder Ford. From sales to management to the business office to the service department. A+/5 Star rating in every department!

Perfect for me. Has all the things I was looking for. Fantastic warranty on this car. The ride is completely friendly for the price. Thanks.

This car has plenty of power at lower end stop and go driving, it's com- fortable to drive, handles and stops good. Love the 8" touch screen located HIGH on dash board is easy to use while driving without barely taking eyes off road. The SiriusXM satilite radio is a gas with maximum entertainment. Electric driver seat ++++accessories.

I drove in to the Service Department without an appointment for a Check Engine light that was on. The Service Manager Marc Scotch saw me right away and made arrangements to get my car in. After a short time the problem was diagnosed and the repair was made while I waited in the Customer Lounge. I couldn’t ask for a better experience.

Comfortably seats 7, rides great, met all of my family needs. Purchased with low miles, and never had issues outside of routine maintenance. Highly recommend.

To anyone interested, I would like to take a minute to tell about my experience with Sun Coast Chrysler Dodge Jeep. When hurricane Irma slammed into the Florida Keys my son’s Dodge pickup was destroyed, a tree fell on it during the storm. We decided it would be best to look for a replacement in the Tampa Bay area. Kris, my son, found several trucks that interested him, one being at Sun Coast Chrysler Dodge Jeep. Since I live in Ruskin I went out to check them all out and report back on what I found. He decided on the 2009 Dodge 1500 at Sun Coast. We were given a 1,000 mile or two-month warranty. As luck would have it the engine failed at day thirty. We couldn’t find anyone in Key West who could fix it under the terms of Fidelity the warranty company. It was decided that we would have the truck hauled to Homestead, Florida to a Dodge dealer for repairs. At that time, we received a rental car with a ten-day limit. After corresponding with the dealer, we found out it would be several weeks before they could start work on it. This was not acceptable since my son is a single parent of a six-year-old who is in the first grade, plus he had just paid the first payment and he need transportation. We contacted Sun Coast and where connected with Wayne Schmidt the general manager. He stated that he would investigate this matter. He soon contacted me and stated that he had found a dealer closer to Miami that could start immediately. I asked for the information, but he told me not to worry about it because he would personally handle the matter plus refund the towing fee of $472.50 and any rental fees over the ten-day limit, which eventually came to $372.26. The truck engine was replaced in short order and my son soon had his truck back and I received reimbursement for all towing and rental fees. I can’t say enough about the service we received from Sun Coast. Yes, we got frustrated at times, but Mr. Schmitt the GM put us at ease and stood behind their policy of customer care. Thank you, Wayne Schmidt jr and Sun Coast Chrysler Dodge Jeep.

I love the car so far, but have only owned it for 3 days, so there may be some glitches or reliability issues I'm not aware of, but as of now I love it.

How the staff treats you like family. The 27 point inspection keeps me up to date on my Silverados condition.

My vehicle is a nice size suv. Not too small -- not too big. The interior is spacious. It is a lot easier to get in and out of.