I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Excellent experience, prompt service. I made an appointment, was taken in. Showed to waiting area. There was TV, wifi, computers and refreshments readily available. Waiting area was clean and comfortable. The wait time was not excessive and I got to go through the showroom and look at some of the newer models
I highly recommend this dealership to anyone interested in a Lincoln or even a pre owned vehicle. The sales team is above board, the dealership is beautiful and clean and the people are very friendly. The service department is top notch and the service is done right the first time! I highly recommend this dealership, Doral Lincoln.
The service department is great and received professional service with respect to the service personnel and the quality of work performed. However, it took 50 minutes for me to get a loaner vehicle and the people working in the rental car department were not friendly and courteous. There definitely needs to be a lot of improvement in the loaner car department. It needs more staff and training that staff to make the customer feel appreciated.
Caring, integrity and honesty make him the best car salesmen I???ve ever met. His word is his bond. This is the second car I have purchased from him and have never been disappointed.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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