Bought a used car from Vera. Our salesman (Carlos) was great. I like buying used cars from another large/well known dealership, but they didn’t have what we were looking for. So I was prepared for the whole long process of deal making. It wasn’t, we took a 15 min test drive, 15 min negotiating price, about an hour waiting for the paperwork to be processed. So an hour and a half and we were out of there. Very nice dealership/salesman. This will be the first place we will go for our next car.
I came to this Kia for services and Danilo offered to see if he can get me into a vehicle And sure enough he did he went above and beyond my expecations to get me in a car that was affordable and Be a happy car owner. He was a great salesman and everybody else who was involved to help finalize my deal Alex my insurance specialist Sean my financial specialist was great . I thank him a lot and the manager was a great come in as well they took an experience to another level and I can???t thank them enough . Very happy and satisfied with the car I have .
Thanks so much for your help in getting me into a car. I had been searching for a while and you made it a great experience for me. Driving home down in my new Sante Fe was an awesome feeling. Thanks so much and I will refer some business to your dealership! Special thanks to Maryam for going above and beyond to make to my car buying experience the best it could be.
ARRIVE TO OCEAN CADILLAC . The service was good , they did there job fast. to the comparison to different Cadillac dealers was much better then in those other places. they are very accurate. who attended us was George, great customer service.
My wife and I could not have been more pleased to do business with Ocean Cadillac and especially our salesman Jonathon. The attention to every detail, the willingness to please his customer and the preparation of the car for delivery were above and beyond our high expectations. We purchased a previously owned Escalade and it is near impossible to tell that this car was ever driven. The care and attention provided by Jonathon and the staff at Ocean Cadillac was incredible. Even though we live quite a distance away, I would not hesitate to make the trip to do business with Ocean Cadillac in the future. I would highly recommend this dealership for the discerning customer with high expectations knowing that the dealership will exceed them!
The service department is great and received professional service with respect to the service personnel and the quality of work performed. However, it took 50 minutes for me to get a loaner vehicle and the people working in the rental car department were not friendly and courteous. There definitely needs to be a lot of improvement in the loaner car department. It needs more staff and training that staff to make the customer feel appreciated.
Jeffrey from service department was very helpful. He noticed a piece missing from my daughters Honda Accord. Also brought to my attention that the battery was going to die & replaced. It for me under warranty. Also explained the importance to rotate and balance my tires every 20,000 miles. I did a rotation and balance. Wait time was not too long
Caring, integrity and honesty make him the best car salesmen I???ve ever met. His word is his bond. This is the second car I have purchased from him and have never been disappointed.
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