I was searching for a car with difficult criteria, but found one in Best Ford's inventory. I live over 100 miles away (and in a different state), so I called to sort out the logistics. They were very helpful and worked things out to minimize the pain associated with the distance.
They had the car right in front and waiting when I got there, allowed me to take as long a test drive as I wanted, answered questions, and had their shop look at a minor issue while I was there. We negotiated a reasonable price, and they even offered to deliver the car (over 100 miles) for less than I was expecting.
Overall, a great experience -- and I'm very happy with the car!
Great New to Me Choice
by Chelsea from Dallas, TX
July 24, 2018
Though it is a few years old, this vehicle shows to be up for the challenge for the long haul. Looking forward to seeing how long I can get it to last. So far, so good!
Great, easy, personable experience. I would recommend you give them a look if you are in the market for a car. As with any big purchase, do your homework, know the value of your trade, no the value of the car you want, understand where you stand if you need financing. If you do everything beforehand it makes things easier and more realistic for everyone involved.
Very comfortable and stylish has alot of safety fe
by Roy from Lake Charles Louisiana
December 5, 2018
This car as far as safety and comfort and looks is the best vehicle i have own and i have had alot of brand new suv and truck
Very satisfied!!! Customer Service and shopping experience was well worth my time. Very grateful for a simple deal and a simple transaction. Great personnel throughout the entire company. Thanks dudes!!!!!
The Cadillac Escalade is not only the best car
by BigDog from Bronx NY
October 24, 2018
This car has everything I need and my family is happy to enjoy the road trips in comfort and grace...
The Best ???
Called and spoke to Anthony on Truck. Online buying and Distance due to work was an issue/concern. Weekend was approaching and was able to have the Truck fully Inspected, Stickered, Temp Plated, and ready to drive away on Sunday when I arrived on my day off. Provided as much Service and History on the Vehicle and made my purchase very comfortable with ease. Great to work with. Honest Gentleman and Courteous the Truck was exactly what he said.
Great body style, comfort features and smooth ride
by TimVA from Virginia Beach
October 13, 2018
Alot of features at an affordable price. Very clean and well maintained suv. Has alot of power and has a quiet smooth ride. The premium sound system is incredible.
GREAT DEALER ! GREAT SALES REPRESENTATIVE ! Purchased a Lincoln Town Car. Good sales experience, no pressure. Took over a half hour to go over the car with a fine tooth comb to make sure it really was as good as it seemed before taking it out for a test drive. Car had low miles and was well taken care of. It met my expectations , so I bought it ! Mark was GREAT during the entire process....no pressure, friendly, knowledgeable and most of all...helpful ! This is the way a really professional person and organization acts.....BRAVO to both here at Marshalls ! I definitely have no qualms about referring anyone to Marshalls and will definitely look to Marshalls when considering any future purchase. It was a truely great car buying experience !
by Raymorai from Grand rapids
October 2, 2018
I love the car itself but I hate that it was apparently neglected and has a lot of needed repairs as we are spending a lot of money to make it right when we should only have to do preventative maintenance and worn out things
Even though I purchased from another dealer, I had a Ford vehicle (brand new 2018) blow a radiator hose - State Motors was the closest to my home for warranty service and accepted the vehicle right away; arranged for a rental car; diagnosed and fixed the problem the same day. They exemplify "customer service"...they even returned the rental car for me, saving me time! Highly recommend them and owe great thanks to Thomas Powers the service manager and his team!
by psw9201 from Aiken SC
October 29, 2018
We purchased this vehicle the first of October from Master Cadillac in Aiken, SC. Adam Rodriguez was a salesperson. It was such a wonderful car buying experience. The Escalade drives like a dream. I would HIGHLY recommend the 2015 Escalade and would HIGHLY recommend Master Cadillac and Adam!
I was buying my first car and this was the third dealer that I visited. RT28 Motors is by FAR the best one that I went to. Everything about the process was simple, quick and painless. From the test drive, to questions, to the buying process.
I was expecting to have to haggle, be played with and have to jump between different agencies (bank, RMV). It was the complete opposite. Harry and his team were awesome, helpful and supportive. The whole process was a couple of hours and I went from looking for a car to a completely satisfied BMW owner. I would 100% give Harry my business again and recommend this dealership to anyone.
The most important thing is that I had no doubt that I was making the right choice through the entire process; I was confident and comfortable.
by Jonrae from Sykesville , Md.
January 2, 2019
This vehicle has low mileage and we think we got a great deal. Very clean car well taken care of.Love the wheels that are on it
What an awesome experience from start to finish let me tell you about Auto Wholesalers of Hooksett. My daughter Mackenzie was purchasing a car this would be her first loan for a car. I emailed them in the morning requesting information on a car for my daughter Mackenzie giving them the price range on what I was looking for for her loan Danny Lalanne one of the sales people txd me back within the 1/2 hour. It was early so I was a bit surprised that he contacted me back so fast. We discussed back and forth what would be good for Makenzie and I let him know that I would be down in late morning to see what they had for inventory. I arrived with my best and her husband with Kenzie and kenzies best friend to check out the cars. Danny was ready with all the sets of keys and with a awesome dimener.Kenzie and her best friend went into all the cars that Danny had pointed out. We asked Danny about the Nissan Versa that was only 2 years old. KenIe drove it and loved it. We worked out the pricing with Matt finance manager he was very accommodating in helping with the information on the loan and the price.... Kaitlin the general manager was there she was awesome to talk to and had knowledge of the vehicle another pleasant person that we were dealing with. The Whole experience was awesome. Danny was the best part of it!!!! I would go back if I ever needed to look for another car and work with Danny again.....
by Sportsfan from Waukesha, WI
October 22, 2018
Test drove this car and it met all expectations, the new design inside and out is very good. They have added additional leg room for drivers and upgraded many features inside over previous models
Arrived before my scheduled appointment. Sasha promptly set me up for a test drive even though he was working with other people. The car was great and I was out of the facility in half an hour with all the documents in my hand. Next day went back to pick up my BMW. All cars looked super clean and the transaction was simple and transparent. Loved it. Thanks
Looks and drives great
by JRingo from Kansas City, MO
April 3, 2018
This luxury vehicle has all the bells and whistles. Great, reliable engine and very comfortable ride. Also has great interior and exterior styling. Used for both transporting family and gear, no complaints.
Nick found the Jeep I wanted at another dealer and had it delivered. We negotiated a deal and it was all made easy by Nick.
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
Service Manager, Ray, very knowledgeable, and takes the time to offer options. Knows his customers, and follows up on outcome.
by Capitalist from San Francisco
December 18, 2018
Not a lot of leg room in second and third rows; needs hi-test gasoline; was told this as I was handed the keys; was shocked because my other Escalade did not require hi-test; the rear door does not open or close properly; thought I was buying a demo car; after purchase it was called a used car, which means you do not get full five-year warranties; pretty shoddy presentation
I just wish to start off by saying the customer interaction is beyond an excellent rating. From the moment I arrived till I left, the staff was a pleasure to encounter. From Ray in service to the sweet cash out receptionist my experience was a 10+. Lets be honest, no one likes to take their car in for any unexpected service, but I felt very comfortable all because of the way I was treated. The waiting room is clean, bright and pleasant. The staff be it an employee walking thru the room or to the first service person that greets, there is a level of professionalism in everyone. A warm smile, nod or a "good morning" goes a long way in todays world. I am toying with the idea of upgrading to a new car maybe sometime in the spring, and because of the service I received even from the day I purchased my car, I will return to Colonial.
We absolutely love it!
by Brian from Temple Terrace
January 4, 2019
This is the nicest car we have ever owned. We traded in a Yukon Denali and thought this would be the same but a little nicer and it is completely different. The touched of class inside and outside of the car make it a beautiful car we enjoy driving.
Our family had a great experience working with the sales team at Colonial Cadillac. Dave Robinson was particularly helpful in locating a particular car we were interested in, and was very fair in the transaction. Would certainly return to this dealer in the future.
Beautiful Styling, Excellent V-8 & Acres of space
by gshea from Danvers, MA
October 15, 2018
2015 Escalade does it all for families and business owners. Great Comfort, Excellent Reliability and Voluminous cargo area. Looks at home parked in front of the Upscale Steak House or Home Depot! Really does do it all. Couldn't be happier.
They offered an excellent price on a used Audi Q5 that I was looking at. It was a great deal! They did all the services for the car for me. I was very happy with the vehicle, price, and the loan.
by Scalade from Boston MA
December 19, 2018
I’ve owned a number of SUV’s over the last 30 years, including BMW, Mercedes, Land Cruiser, Ford Expedition and others, and this is the most comfortable and powerful of them all. Plenty of room for your passenger and equipment
Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.
Best Car I Ever Owned
by Danial from Ashburn, VA
December 20, 2018
This 2012 Cadillac Escalade Premium 4x4 is a must drive. If you don't own one you really should. I love the power of this Escalade and I love the feel of driving it. Handles very well on highway and turning ration is good.
I recently purchased my Jeep Cherokee here and had a great experience! All of my concerns were addressed without hesitation. Everyone was extremely professional, patient, and kind. I highly recommend this dealership to everyone.
This is the Third EXT I've had I love it.
by BigLP from Phoenix
July 18, 2018
For my use, this is the best choice. I don't use the bed often but when I do its very important and it has some class
Excellent people from sales, finance, to delivery.
by Macstwo from DealerRater.com
October 17, 2018
My wife and I shopped allot of places but once I arrived at highline and experienced the fast, professional team here and how Chad went out of his way to help with a whole group of people working to find what we wanted ( and we tried allot of cars ) I knew this was the place! They were so easy to work with and personable. When it came time to buy I was shocked at the low finance rate Mark got us, he is a great guy, all these guys are great and they get it done! I will be in the market for a second vehicle soon and no doubt I will be back. Bruce MacNeill
THE BEST FULL SIZE SUV
by CHASE from FT LAUDERDALE, FL
August 15, 2018
Simply just the best full size SUV imo. Excellent power. Great styling and ride for a "truck". Love everything about it. Elegant, great power and handling.
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