Used Cadillac Escalade for sale near Neabsco, VA

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Super comfortable, easy to park, and second row bucket seats are a must for easy access. The paint is premium white. Rear seats remove easily.

David in service for new sales was very helpful today in my wife’s 2023 Outlander. Had one customer show up 4 hours early for her car appt. She was a pistol nothing but negative everything. To make a long story short is that she brought in a full bag the size of a Walmart bag full of trash to throw away. Apparently she said the waiting room trash can was full so she laid the bag on top of trash cans. One of the Slack sisters thought that someone left there medicine bag etc. the next thing I know David was asked to empty the trash. He is a busy guy. Someone could have asked one of the lot attendants etc. told the lady to push into trash can because they were not full.

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

New to the area, I've been there a few times for service on our 2021 Kia Soul. the majority of the people I've dealt with are welcoming and attentive to my needs. I'm not going anywhere else.

purchased this vehicle 3 weeks ago. And purely LOVE it. The ride is so smooth and relaxing, but yet classy. 6.2 Motor has some serious power.

We love our Toyota and Carlos our sales person was so accommodating. He let us take the Camry to our mechanic and everything checked out. Thank you!

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Doc the salesman was great to work with. Ask for Doc he’ll take care of you

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!

Glenda was good along with Jordan the manager.Nice sales and service. Thanks glenda bradley

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

CJ NEAL - at the services desk is a big help! Very positive and worked with me for issues and misunderstandings. Great service!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Hassle free and easy! I did not feel pressured at all. Every thing was explained to me. All the staff were welcoming and very friendly.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Best dealership ever. I have bought 2 cars from their Fairfax location - their service and cars are the best.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Kevin was absolutely wonderful. From the moment we started communicating when I filled out an online inquiry, until after my purchase everything was seamless. He was able to answer all of my questions and gave me a tutorial on how to use all of the features on my new truck. He took time to make me feel like I was the only customer in the entire dealership. There was no cheesy salesman, high pressure junk. I really do feel he was trying to help me get the best deal and find the perfect truck for me with his valuable knowledge and insight. He kept me up to date on the status of the vehicle I was looking at as it was in transit and when I got there it was washed and ready to go. Thank you so much for making this an absolutely A+++ experience. I live an hour and a half from your dealership and I wish you were closer so I could continue with oil changes there. Well done Country Chevrolet. Very happy customer here!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Wally and his team was great. The best customer experience I’ve had when buying a car 10/10

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Liam and jc was amazing. They made chicken salad out of chicken S***. Great communication. They made a deal via email and all i had to do was come in and sign.

We had EXCELLENT customer service from Micheal and Bosa when purchasing a car at Auto Direct. Micheal went that extra mile and helped us after hours. Bosa stayed late and help us close our deal. 5 stars for excellent prices and great customer service Thanks Eric

I love my Cadillac Escalade. Cars are made by humans so naturally they're not perfect. We've been driving it for 7 years with no major problems. My goal is to keep it and get another one soon.

They did great with getting me the vehicle that I wanted. The sales rep did a fantastic job. Bobby Soutter. I told him what I could afford and what my guidelines were to purchasing a new truck and they made sure it happened. They found some wiggle room to make the deal happen.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

I had a GREAT experience with Penny and Radley Cadillac in Fredericksburg, Va. Penny had helped me look at another vehicle earlier in my car buying process and I was ecstatic when the car I ended up buying was at Radley. Penny made my car buying experience very comfortable. Not once did Penny or Radley Cadillac make me feel pressured or uncomfortable during my buying experience. They really acted like a friend lending support. I would highly reccomend Penny Lloyd and Radley Cadillac.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Honestly one of the most pleasant vehicle purchases I have ever experienced. Dylan , my rep was as professional as you will ever meet. He answered every question or concern I had being from out of state and wanting to purchase a vehicle from Pride Auto. His knowledge of the specific vehicle I had been looking for and communication is what my decision easy. There were no games played here. Just a good atmosphere and professional, caring people.

This is luxury. Cadillac did a great job combining tech, luxury, & quality. The leather & real wood accents are amazing. The tech is awesome. The comfort is real.

Excellent service!! Mamta went above and beyond! She was very knowledgable and helpful! Thank you!

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

Nate went above and beyond to make sure I was happy and comfortable with the transaction, purchased the car on line and had it delivered and was not disappointed.I would highly recommend capital auto sales and Nate. Thanks Paul P

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.