Extremely impressed by width of knowledge and total honesty.
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
The Hendricks Chevorlet Team,Nathan,Brice,and Tim were helpful and made our purchase100% satisfied. They all make sure you are comtfotable,like family and most all that you leave smiling.I would rate this team as a 10 for customer service.The whole Team.
Enjoyable to drive, very stylish.
by Jkincaid from Pasadena,Tx
December 20, 2018
Nice looking easy to drive. Interior is very beautiful and comfortable. Bought this used with very low mileage and feel lucky that I was able
I left there thinking it was the best experience i had ever had buying a car. Now i feel i got screwed over. No one will return my calls over an error made on their part. Very disappointed. I thought i had fpund the perfect dealership
Worst car ever
by Sarah from Florida
December 5, 2018
I own and SRX before and was much better than this XT5 I only have 13,000 miles and the transmission don’t work, the car sounds like a tractor and feels like you are driving a big truck, horrible experience and for the first time the dealer is not cooperating enough. I wish I keep my SRX instead of spending so much money on this horrible car.
Rob is always there for us when we go. Best place to buy a car. Everyone is terrific there. Have been going there for years. And will be going back.
Nicest Car I have owned
by DocSpeed from Union, NJ
November 19, 2018
Have owned Equinox LTZ, Equinox Premier and this is a few notches above for sure. A lot of creature comforts, as well as safety features that are simply automatic and comforting. Feels solid, is quiet and has enough power.
ALWAYS READY TO HELP AND EXPEDIATE ANY THING THAT IS NEEDED.
PROFESSIONAL AND CURTIOUS.
Luxury and safety
by JeanettaT from Grand Prairie, TX
November 18, 2018
This car meets all of my needs. It has all of the luxury of a Cadillac and the safety/sturdiness of a SUV. It’s roomy and there are plenty of usb jacks to charge phones. I also love the Apple Car play.
I scheduled an appointment with Holly to come and have my troublesome vehicle appraised and potentially trade it in for something more dependable. On my arrival Holly warmly greeted me and introduced me Seth a salesman. The dealership had a customer appreciation event going on and Holly encouraged my boys and me to have a hotdog while we waited for the appraisal to be accomplished. The entire experience was simple and the customer service provided was polite, professional and was not pushy as most dealerships can be. I haven’t worked with anyone else but I would encourage anyone to schedule an appointment and work with Holly and/or Seth to get the best customer service!
More rattles than a train
by Skyhighdiver from SiouxFalls,Sd
November 17, 2018
Great styling amazing features but definitely not up to high end luxury when it comes to fif and finish.This 2018 premium luxury awd has more rattles and shakes than a baby rattle.after further research I found that my rattles are not a one offs but a common set of issues across the 3 year run .The worst of which is a liftgate design that was more fitting of a 2010 chevy blazr than a high end luxury vehicle with no sound dampening at all,a plastic cover panel that is so poorly designed it rattles even after many feet of dealer installed two way tape under it.Next a split rear seat that shakes and rattles over every bump unless you leave the whole center section down ,leaving the two halves seperate to shake on there own .I Have also had to have all 4 doors taken apart to fix interior rattles caused by what i was told is water shields lose inside and the rear doors Loose speaker attachments.There is also a clicking sould metal in tone that comes from the front dash that is yet to be diagnosed. Having owned this New vehicle for 3 weeks and having it in my possession less than on i can say the fit and finish team at GM needs a overhaul.
My truck purchase through Fred Caldwell Chevrolet was the best I've ever experienced. I highly recommend salesperson Andy McGee to handle your car/truck needs. The process was friendly, no pressure, honest and fair. I feel like going back and buying another vehicle just for the wonderful treatment I received. JG -Clover SC
Cadillac takes SUV up a notch
by New XT5 Owner from Southern New Jersey
November 12, 2018
Comfort first, my 6-foot plus family members have plenty of headroom and legroom, front and back. The flexibility in dash readouts minimize distraction while driving with everything ready at a glance. If you haven’t used smartphones in your dash yet-you will! Your phone will provide you navigation, read and send text with verbal commands, and even allow you to listen to audible books while you’re driving in navigating. So much flexibility! The ride is smooth and so much quieter than other SUVs I have owned. Lots of storage in the cargo, with compartments under the floorboard too, out of sight. Great power and pickup.
I HAD A GREAT EXPERIENCE AT ADAMS AUTO GROUP. ROBERT DUNLAP WAS VERY HELPFUL. ANYONE LOOKING FOR A CAR I RECOMMEND STARTING HERE. QUICK AND PAPER WORK WAS FAST
Most luxurious car I've ever owned.
by Drapes41 from Brighton, Michigan
November 18, 2018
This car surpasses all my expectations. I couldn't be happier. I plan on this probably be our last car. There is absolutely no reason to try to improve on perfection.
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