Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
They did not give the Sport Bars to me that were in the pictures online! I have asked twice with no response and I believe if that’s the way the Car appears online then that is what should be included in the Sale.
We hate shopping for new cars!!! That???s why purchasing our 2019 Bolt from Putnam GM was such a singular pleasure. Getting the price on the car we wanted was done extremely quickly over the phone and by email with Ramin Asbaghi, the Internet Manager. He is a great guy, not pushy, and easy to communicate with. And the price was the best of 4-5 dealerships we contacted. The financial paperwork with Doug took all of 15 minutes and we were on our way. As good as it gets dealing with car dealerships!
I was interested in leasing a new electric vehicle that was eligible for the RED carpool sticker. I already have an EV so the cost of leasing a Bolt to allow me to continue to use the carpool lane was critical. Tony worked many options with me to find the right combination of initial and monthly costs that supported this quality of life option. There were many 2019 Bolt EVs to choose from, several of which were Premier trim plus all the extra electronics that I value. I drove a nice new Bolt home that evening. Since Tony lived nearby he drove me back the next day to pick up my old car and saved my wife a trip across the bay ... wow.
I go to this dealership regularly for service on my Buick Enclave. They are always courteous, efficient, and they have me back on the road in a reasonable amount of time every visit. I highly recommend this dealership.
Coming from someone who is in the customer service field I truly appreciate and honor quality customer service. My situation was not a easy one by any means but (Scott) was able to get me the JEEP of my dreams at a affordable price with convenient monthly payments that are within my planned budget! Would definitely recommend Century Auto to anyone looking for a quality vehicle to purchase at an awesome rate from a trustworthy, respected, and legit Car dealer. A+++ experience. Thanks again Scott for all of your help!!!
A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
Ryan was very familiar with every feature of this CRV , even though it's a Toyota dealership. He was very easy to work with.
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