Used Cadillac SUVs for sale near Addison, IL

They are so busy it sometimes takes a while to get an appt; but service techs provide good service. Dennis Narsson has ben my tech advisor for my last two visits; has explained the problems and kept me updated as to progress. I have been a service customer for ~8 years.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

From the time I walked in to the dealership, to the purchase of the vehicle, the staff was attentive, easy to work with!! George, my salesman was always available and Suha the general manager made everything easy! I’ll definitely keep this dealership in mind when it’s time to upgrade my VW! I’ve been driving VWs for 15 years and love them. Elgin VW did everything I asked for and the local dealership in my town wouldn’t even come close to the price! Way to go George and Suha!! Great to work with!! Love my new Tiguan!

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Great experience I will buy again from them again no hidden fees or xx GOOD PEOPLE TO DESL WITH

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

I was actually looking to purchase another car, but ended up seeing another Cadillac to my liking. Aaron, Bennett, and Sherrie made my simple deal even more easy with their outstanding customer service. Treated me like family and we even watched the Kentucky Derby together after the deal was done. Highly recommend Cadillac of Naperville. Love my CTS!!!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

A remarkable buying experience! Jackson was responsive, informative, personal and NOT pushy. I am enjoying my new ride and have already recommended Chicago Motor Cars to my friends. Thank you for the quick turn around for a memorable Christmas surprise for my wife and family!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Great service got the car we wanted, will be recommending to Al my friends and family.

Bought a 21 Sport . Nicest car I have ever owned and I have owned many. i love driving this car. It's just the right size for around the city and a interstate run to Florida.

Awesome as always from what I can tell. Excellent service and amazing people that I am definitely happy with so far. Always very clean and a great atmosphere throughout the dealership. Thank you again for going above and beyond!!! Definitely appreciated and means alot. Great people. Luke, Danny, Ashley, Dino and Greg(if I'm remembering names right) and everyone at the service advisor desk I haven't had to bother yet😁 are always nice and very understanding and always have good answers to my sometimes stupid questions😉and thats definitely appreciated. Andrew

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

very professional and fast and knowledgeable clean facility, great selection of vehicles, pleasant employees helpful

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Mike R was amazing. He even traveled to Chicago to bring our car to a different locations so we could see it. I would highly recommend this location.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

If you are looking into getting a new vehicle, DO NOT go anywhere else! This was my first time buying a car and I lacked knowledge in what to look for or what to expect during the process. Frank Amadeo was incredibly patient and guided me every step of the way. I appreciated his honesty as well as his answering my every question. He strived to get me the best deal possible which he accomplished and than some. I was helped also by Kieth who was incredibly personable and aided me in the process, as well as Luis who guided me through my new vehicle technology as well as talked through my questions I had about my vehicle. Overall I could not have asked for a better experience, I will be telling everyone I know that this is the place to come for all their vehicle needs. Thank you!

The salesman Dylan was very knowledgeable, upfront, and honest. He made me and my family feel at ease and made the process effortles. He got us into a great vehicle and we appreciate that. This was the 3rd dealership we visited that day and as soon as we arrived we knew this place was different and we felt comfortable. I highly recommend coming here. Awesome service and great vibes

BEST CAR -RIDES COMFORTABLE AND IS SAFE TO BE INSIDE OF IT. QUIET AND JUST PLAIN AS JOY TO OWN IT.EVERYONE SHOULD TRY THIS VEHICLE FOR STYLE AND OWERSHIP.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

I have purchased my second vehicle with this dealer and I am very happy with my purchase and service!

This is the 2nd XT5 that we have owed. Our 2021 is a good improvement over our 2017. They have changed some things that I did not like from previous years. Overall great value!

Was a great visit. All as planned. Fast, communication from Dean was great. Could not be happier with the warranty repair and the smooth process to get it completed.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

They found me a 2024 Cadillac XT4 and I love it. My husband and I switch to Napleton Cadillac because they have wonderful followup and my salesperson Jimmy was very helpful and got us in and took great care of us. Isaac made the transaction seamless. Now Napleton has two Cadillac owners for life. It was a wonderful experience at Napleton Cadillac in Oak Lawn.

Great vehicle! Does everything well. Very nice looking ( especially when compared to like type vehicles!) interior is what you would expect of a Cadillac. Price is extremely good compared to most of imports of like type. Proud it is AMERICAN!

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Worked with Chris on purchasing a vehicle. Very up front and fair. Also addressed all of the concerns I had with the vehicle I was interested in. Excellent experience on this purchase. Would highly recommend this dealership.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Jim was my sales rep. He was very nice and welcoming. Jim did an excellent job at explaining all the bells and whistles Volkswagen had to offer. He is definitely thorough and patient.

Great experience! Minimal hassle with price. The salesman was awesome! The vehicle I bought was in an excellent condition.

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

It was a simple and smooth experience from scheduling to service! The service manager Kenneth works with his team of technicians as well as writing up service ticket, check ins/outs while giving great customer service!