Used Cadillac SUVs for sale near Burns Harbor, IN

Service Department always offers excellent service. Mike Eaton is the best!

People were cere informative and nice to me.Please thank you team again. Thank you

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

The quality of service that I received was excellent.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

I purchased a 2023 Genesis Gv70 Form Napleton Downtown. I ordered the vehicle and it arrived months later. The whole process was seamless. I got the exact deal I wanted.

MJ mizyed was very helpful and understanding in the policies and procedures far as getting everything done nice job.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Great experience, Friendly Service and Sales team. This is the second vehicle I purchased from this Dealership. My salesperson was awesome throughout the entire process. Thank you Brittany K.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Napleton of Calumet City, IL is a great place to shop for a new or used vehicle. Their Staff is very polite and professional. I would highly recommend them if you're looking for a new or used vehicle. They go above and beyond what's expected of any dealership.

was happy with the car: looks, the seats and had everything that my wife and I was looking for in a car and very happy with the ride.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

I bought my second truck in 4 years from Bose. The first was a champ. It did all I asked of it and remained reliable the entire time I owned it. I needed more weight and tow capacity and ended up back at Bose. Same great experience as the first time. The sales staff was helpful, open and directly answered my questions. I never experienced any evasion from them or doubt that they are being truthful. Their assistance with financing was great. It's been three months and after a few maintenance stops and a new set of tires, I'm very happy with this truck. Understand you're buying used and plan accordingly. If you want perfect, buy new. Although that's no guarantee either. Good, solid vehicles at a decent price. I absolutely will return to Bose should I be in the market for another vehicle. Incidentally, the first truck is still in the family being a reliable hauler. Can't beat that!

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Outstanding Experience that started with their easy-to-navigate and impressive website to the professionalism we received at the dealership. I will ABSOLUTELY be a returning customer.

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

Awesome customer service with a nice personal touch Bobby Sosa went above and beyond to be sure we understood everything out Audi Q5 has to offer. He is patient and kind to answer all of our questions and still offered his time after the sale if we had any additional questions. Bobby made the car buying experience easy. I cannot recommend going to Team Audi and seeing Bobby enough!

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Real curtious and knowledgeable staff I would tell my friends and family about this car lot

The gas mileage is not good. My headlight went bad The mechanic says These cars are bad for the baluster going out. The wheels sounds squeaky.

I recently purchased a vehicle and can honestly say hands down the best customer service I received! They were very helpful with all my questions and accommodating. The gentleman who helped me with my loan was very friendly and made the process easy. I will definitely be purchasing from them again.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

The features were misrepresented in the posting. Posting stated there was a backup camera and Bluetooth but there was neither present. After working out all the financial stuff ahead of time and having a friend test drive it for me I felt compelled to buy it after driving to atlanta to pick it up. Nice vehicle it's been well kept but it did not live up to all my expectations. And

Awesome service from Jose!!! Very patient and kind. Explained every detail. All dealerships need a Jose!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I drove to this dealership thinking that I wouldn't be able to get approval for a vehicle. Through the hard work and knowledge of JP, I was able to leave with a great car and an even greater deal.

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

The sales staff is incredibly helpful but there’s one guy who stood out to me he was tall had curly hair & a beard. I don’t remember his name but I heard someone calling him Izzy. He was very respectful and you could tell he has a strong work ethic, that guy definitely deserves a promotion. I always see him working so hard at the dealership.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

I've been coming to JLR South Shore for years and have always received impeccable service. They have taken great care of my 2019 Discovery Sport. Jordan is a great employee and they are lucky to have him as well. Have also spoken with the dealer (Kirk) a few times and he's a funny and humble guy, didn't even realize he ran the place

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

My wife's car is a 2019 XT5 premium purchased new and now has 60,000 trouble free miles, still looks and drives like new. I needed another vehicle that was practical and luxurious. I found a fairly loaded used 2022 XT6 premium with average miles, negotiated what I thought was a very good deal and purchased. Same engine as my XT5 but a softer ride and great features, very quiet and comfortable. Bose sound system is excellent and vehicle has plenty of utility. I was surprised at the depreciation for such a nice SUV, maybe I just got lucky being in the right place at the right time or maybe because it was end of December and dealers want to move inventory by years end, anyway great SUV, I am very happy so far.

TY was and amazing help to me! He is in fact a real like rockstar who made this complicated process the easiest it could’ve been!

Our SRX has been awesome. It currently has >110K miles, and it is still going strong. With regular maintenance aside, we have really only had two significant repairs performed. The touchscreen went out at about 85K. Thankfully, our extended warranty covered that replacement. A few months later, I took it in for a slight vibration while driving. This vibration became noticeable at speeds above 30MPH, and it become slightly more pronounced the faster at which you travelled. Repair tech find that a coil spring on the passenger front strut assembly had broken. Service manager, service writer, and the technician/mechanic were all surprised, and they took me into the garage to look at where the bottom portion of the coil spring was simply gone with clear break line showing. There was no indication of how or why it broke, but our current theory is impurities or maybe air bubble(s) while they were casting the spring. Motor & transmission have been solid. AWD system has been great, and it handles the winter snow & ice quite well. The 3.6L, naturally-aspirated motor performs decently. One must take that with a grain of salt, as it can easily seem slightly lethargic when compared to the slew of slightly newer cars & SUVs that are now coming out with some kind of forced-air induction (turbo(s) or supercharger). All things considered it is a solid performer. Ride quality is good. Handling is better than expected. It lacks features like Apple CarPlay, but it does support basic Bluetooth connectivity. Audio quality is better than your average vehicle, and the on-board microphones make it easy to hold phone conversations at any speed. The dual, rear seat DVD screen option is a rarity, but it is great for anyone with kids. The included Bluetooth headsets let your kid(s) listen their DVD while you listen to something else. It also comes with a "simplified" remote control which allows them to navigate menus and perform normal video functions (FF, REW, Pause, etc.). Another standout option, in my opinion, is cooled/ventilated front seats. This was our first vehicle with this option. My youngest daughter & I are both in love with this option. Overall, I think the SRX is still (12-years and counting) an attractive looking mid-size SUV with a solid drivetrain and Cadillac-level creature comforts.