Thank you. Excellent communication. Everyone was very considerate, courteous and helpful. Responses were researched and prompt. Time was taken to completely explain instructions and features. Paperwork was addressed efficiently. Purchased a quality vehicle at a fair price.
I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
We were at Neenah for a funeral - we live in Kansas. Our engine light came on during our trip to Neenah. Mark Bogan and his service team allowed us to be immediately serviced because of our situation. We were also provided with a rental car. Within a few hours of bringing our car in to Bergstom, we received atext message from Mark saying our car was fixed and ready for pickup. Mark handled our warranty issues and we were quickly back on our way. This was perhaps the most polite, quick and most efficient service that I have ever received - especially during a tramatic time for my family. Please give my heart-felt thanks to Mark and the service team.
My experience was fantastic. From the sales person to the service man, it was a delight to step through the doors of Pietroske. I have never felt more at ease dealing on a car and this was the first time since my husband had passed away that I did this all on my own. Mike Wall took so much time in explaining everything to me and the deal he was able to get for me was exactly what I was looking for. I appreciate that at no time did I feel rushed or pushed into making a decision. The staff at Pietroske should all be commended on a job well done. They obviously love what they do and the team they are on. Thank you. Bonnie Timm
The original battery in my 2012 Equinox died Thursday night. Dropped it off Friday morning, before they were open, w/o an appt. Even though they were busy, they put a new one in and it was ready before noon. I was very grateful for their quick service.
They fixed my car right a way and correctly. It was very reasonable also. Also had my phone reconnected while in the showroom/service department.
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