The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
For the most part, this dealership is not bad and are legitimate. I could be picky about certain things with my car purchases and the years I’ve been with them, however at the end of the day, they always take care of me as a valued customer and I appreciate the service.
When I walked into the dealer, Paul was the first person to welcome me and he was so nice, not aggressive at all and soft spoken. Normally you get over the top aggressive salesman that make you feel so uncomfortable when you are car shopping but he was the total opposite and I was so pleased to work with him. The whole process was wonderful and I will definitely return to him for future purchases.
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
You’ll be greeted promptly, and everything will seem smooth and easy till you reach the finances part where someone should really shout “game time”...
The financial process was really tense, if not dark and shady. I walked in with my own approved credit from another bank, but they pushed for another application of their own finance department which I agreed to. To my surprise I was approved for a lower rate with but I did not know that till I refused to buy with th rate they quoted me and started walking out. I’m talking about them trying to get me on a 13.5% instead of 5.9% that I ended up buying the car with, and I only did because I really liked the car... one more thing don’t count one the free loaner most of the time, but they will arrange a shuttle service for you...
The saleperson and general manager Dan was very professional and worked with our credit situation to get us approved for the car we always wanted with affordable payments. Thank you for the great service!!
Just picked up a new 2019 Chevy Equinox from the only salesman that gets my business (Tony Volturo)! I've lost count on the number of Vehicles I've purchased from Tony but the process is always a breeze and I'm in and out with the best possible deal every time so I will be a customer for life!
Came in to lease a 2017 Cruze. I had been in 2 years prior and had a great experience. This time was no different. They offered a hassle free experience. They were also fair with pricing. Looking forward to having my vehicles serviced and my next lease in a few years. Thanks to all for a wonderful leasing experience.
Luciano is a person very dedicated to his work, is attentive, listens to your needs, answers all your questions, gives you options, the most important thing for him is that you leave happy with what you buy.
I worked with With Emily back in August to replace my truck, she was great. This week my mom needed to replace her car. Since I had such a good experience working with Emily I went back to work with her again. She was great, she helped us find a 2017 with low mileage that was a good fit for what my mom was looking for. If your in the market for a new car or truck check out Chevrolet of Naperville and work with Emily.
It was nice to meet with Steve who has a lot of knowledge about the vehicle and also his experience let us know more about the car. So glad that you have such a wonderful people working in the dealer. It is. Nice experience
Michael Pirozzoli went above and beyond to make sure everything was understood and I was completely satisfied as I was from out of town purchasing my Camaro 1LE. I will definitely not hesitate to do business with him again or refer him more business.
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