Jimmy was a pleasure to work with. Very helpful and knowledgeable. I bought a car for my son and when I picked it Jimmy told me to send my son down to see him so he could go over the car with him and help him set up his phone.
I recently purchased a 2016 Chevy Trax. I bought my last two vehicles here also. This recent experience was by far the most exceptional. I was greeted by Isaac Hernandez. Buying a new car is intimidating so say the least, but Isaac helped to make the process straightforward. He was friendly, helpful and easy to work with. Based on questions he asked about what I was looking for, he found the perfect little car for me. In no time at all, we had a deal I was happy with. He was available whenever I needed, answered all of my many questions, was professional, kind, patient, courteous and very knowledgeable. From choosing my vehicle to driving it off, Isaac helped to make the process stress free and worry free. I received excellent customer service. He took the time to go over every aspect of the vehicle, its buttons and how to use them. He followed up with me a few days later and assured me if I had any questions or concerns to call on him. Isaac is an asset to Lannan Chevrolet with his knowledge, demeanor and enthusiasm for his work. It was a pleasure to do business with him.
Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
Brought truck in and was told it was “software update” though it seemed more involved. Truck is brand new and is malfunctioning as it was prior to service appt. and this is only a week after it went in. Dont have time to have truck tied up at dealership. Staff was nice and facility was clean.
I had located 3 very similar vehicles located at 3 dealerships in three states. Although everyone was pleasant they seemed focused more on getting me to go their dealership versus attempting to remotely sell me the truck.
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
The location was nice and tidy, and the staff was welcomin. Derek was our helper. He was patient and understanding, I just couldn???t make up my mind. We finally settled with a Honda CRV. Let???s just say, I???m a happy camper! THANKS Auto Mall, and Derek!
I needed to downsize my vehicle. I checked on line a found a certified vehicle which appeared to meet my needs. I visited the dealership, viewed the vehicle ,talked terms and 20 minutes later the deal was done. A great experience. Having bought over a half dozen vehicles and having them serviced at the dealership I was confident in my choice. A cordial and helpful staff .
Everyone at McLaughlin was so helpful and nice the entire time. From Doreen in sales to Keith in finance to Dan Adams; it was a flawless experience. I decided to order a new 2019 and they kept me updated along the way. Did my finance over the phone with them so all I had to do was come in and sign the purchase agreement and I was out the door. No one pressures you here and offers guidance when asked. I???ve always had ???okay??? experiences at dealerships but this completely surpassed my expectations. I can confidently say that I will be back for my next one and will continue to recommend them!
I was in the market for a new car and i went to the Hingham Chevrolet and they were pushy and i didn???t like that what so ever . I came here with my mother and Doreen was the best ever !! Keith was very upfront and made everything so easy for me to finance my brand new baby . They explained everything to me and more and honestly i couldn???t be happier that i went through this dealership . I highly recommend this dealership along with Doreen and her team ! Thanks guys !! ?? Sincerely; A very happy customer .
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