She drove it on a friday, said they call on Monday nothing all week, so she called the service part of the dealership on the following Friday.
The guy calls with some story, it was just a sensor. Justin needs to find a new job, he's not a good salesman. Car was all clean on cars.com, get there it's all dirty, scratches all over it, way over priced for the condition of it.
Good people! Went in to see the exact car that I wanted. Did a test drive immediately, loved the car. They did what they could to make sure that I would leave home with the car that I wanted. And I did just that! Everyone I came into contact with were friendly and professional. Thanks Nick
Simms Chevrolet once again shines with customer service.
by Malibu Owner from DealerRater.com
December 1, 2018
I recently had an issue with my late model Chevy. The dealership took me rite in, tentatively diagnosed the issue and keeping the car overnight fixed the problem. Courtesy rides home and pickup the next day and return to the dealership. Their customer waiting lounge is always very clean with many amenities like big screen TV, Desktop with computer and plenty of comfortable seats. Along with always stocked snacks and coffee/tea. They are very professional in diagnosing the problem and explaining the solution to it. No one looks forward to visiting the dentist or the auto dealership. But my visits to Simms Chevy have always left me with a smile on my face. Keep up the good work.
If anyone is in the Market for a Vehicle, rather new or Used. I HIGHLY RECOMMEND Jim Johnson-Car Guy over at Randy Wise Hyundai. On Lennon and Dutcher ( By the Mall). I Gurantee you will have thee best car buying Experience. He will get you want you want and the price you need!! He was extremely patient with me and my crazy schedule and he got me exactly what I wanted and needed! So, i Challenge YOU to ENTERTAIN THE EXPERIENCE and contact Jim Johnson, Today!
This review asks, "Would I buy a vehicle from this dealer?" I want to clarify that I wouldn't buy a vehicle from this dealer, because they no longer manufacture and sell Honda Elements. I will stick with the car I have. I do usually prefer to have my Honda serviced at a Honda dealer though and these guys have usually been pretty good and the staff are extremely friendly.
I was traveling to Florida and my Town and Country van was loaded with our snowbird seasonal gear when I struck a deer near Blufton Ohio and totaled the van. I called Garber to arrange a purchase of a used Pacifica they did not have one in stock that met my requirements. Garber arranged for a Loaner/Rental over the phone and I was on my way. Heather kept me informed of her efforts in locating a Pacifica, she contacted us and emailed us the details in Florida. We looked at vans in Florida and knew what color and accessories we wanted and she found one, had it prepped and we returned to Michigan and we had exactly the vehicle we wanted.
I worked with Charles A. in used car sales and he was a great guy to work with! He was personable, energetic and made sure that I was always informed of every step in the buying process. The staff at Garber Buick is professional and made sure that my family and I felt comfortable the entire time. Cynthia was very polite, knowledgeable, and explained throughly everything she was doing. I definitely recommend Garber Buick and working with Charles and Cynthia.
I have always bought and serviced my vehicles with this dealership. The sales team is so helpful and easy to work with! They will go out of their way to make sure that you are completely satisfied with your vehicle purchase! They have a great Team!
Great service and follow-up. They were immediately able to accommodate me. Washed the vehicle also.... Prices were very competitive with other offers. Highly recommend their dealer for service!
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