I am the happy owner of a Lexus sedan and have purchased fourvehicles, over the years, from this dealership and it’s predecessor. My service representative, Tom Miller, has stayed the course and the service has just gotten better and better. My most recent visit started with a recall repair but I decided to have the oil changed and the car detailed - and am absolutely thrilled with the detailing result, not to mention the friendly, efficient and courteous treatment provided by everyone I come into contact with, during every visit. We love our Lexus and this dealership plays a key role in maintaining our loyalty to the brand. Thank you for understanding with customer service really is about.
I wish I could give this dealership 10 stars. Anyone that has ever purchased a vehicle from a dealership knows the nightmare it can be. The long grueling hours, the back and forth negotiations not to mention hit after hit on your credit. I've been there many times in my life and hated every minute. But that was NOT the case here. This was absolutely the BEST car buying experience ever!!!! I never even had to go to the dealership. We managed the whole deal over the website and phone, during my lunch break. I told them the terms I was hoping to get (not really expecting to get them), and within less then an hour it was done! Then as if that wasn't already awesome, they brought the car and the paperwork to me and within 20 minutes, BAM, DONE! LOVE, LOVE, LOVE these guys! Major kudos to Tyler, he rocks!
I was looking for a Fiat 500e - they are hard to find here on the east coast. Or really anywhere outside California or Oregon. I happened across the ads from Red Rock Automotive. I finally called them and spoke with Mike. I've never purchased a car sight unseen before, and Mike was very accommodating, supplying information, videos of the car and was never pushy. Excellent follow up. I purchased the car and Mike arranged shipping for me. When the car arrived, the condition was exactly as advertised. It was a pleasure to do business with them, and I'm quite happy with the car.
Purchase Experience Redeemed First of all, absolutely love the vehicle hence I'm a returning customer. I was contacted by the general manager about upgrading my vehicle lease 4 months early. I agreed, completed paperwork, and received the vehicle. There was a mixup in the remaining balance for the old vehicle but I'm happy to report that this has been resolved. I do like this dealership and the people there.
Overall I was dreading going to the dealership, but surprisingly when I got there I was greeted by a Sales Manager named Adrian. He introduced me to his Sales Associate Julian who took great care of me. I can tell you that over all they made it a pleasant experience for me and got me into the vehicle I wanted for a price that was exceptional. I highly recommend you asking for them when you walk into Bell Honda if you want a good experience.
The Staff Was Great. all around Friendly. we got great service from our sales men Enrique Barajas. he took good care of us. then he took us to our finance person who was very good at her job . sweet an Friendly France . thank you all for another Great Chev. yours Al Aring
I was very comfortable with Destinee and her team. She made sure to communicate with me in a way that made me feel at ease with trading in car, and financing a new 2018 Trax. I did not feel intimidated nor uneasy. I came away with a great deal, and a great new car. I'll be encouraging my friends & family to look into Midway Chevrolet, especially Destinee. Thank you!!
New to the brand, we visited this location after having a less than satisfactory experience at another local Land Rover dealership. I called to inquire about Velar that I was interested in on their website and wanted to confirm that it was in their inventory. I spoke with Cat and she was fantastic to communicate with. I made an appointment with her to see that and another Velar. Cat was prompt, knowledgeable, courteous, and made the process of leasing a Velar that we wanted as seamless as possible. Would definitely recommend this location and Cat if you are considering a Land Rover - Jaguar.
I have been buying cars for 50 years and this was by far the best experience so far! James Cooper was extremely easy to work with! He listened to my wants and needs, found the exact truck I wanted. Then made making the deal easy to understand! Thank you so much for the great experience!!
I arrived a little early, and they took my car right away. I was out 5 minutes after my scheduled time. We have purchased six Kias here and we will always deal with Peoria Kia. Kudos to our long time service rep, Larry Orris.
Darrell was a great non pressuring salesman. He let us take the time we needed to find the perfect car. Once we decided on a Terrain the management and finance department was also great and had us in and out quickly. Would recommend if you looking for a new car and ask for Darrell.
Enjoyed buying a brand new 2019 Mustang. Always loved this car. I got a very good price on my trade in and the entire process was very smooth.
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