Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
Great Diesel Truck
by OzzyLMM from San Clemente, CA
September 23, 2018
Very comfortable interior for a HD truck. I have almost 200,000 miles on it (all original) and have never had to do anything more than regular maintenance. Fuel economy is surprisingly high (17/22) and it tows like a dream. The interior plastic panels on the dash are the biggest headache and have cracked. The Duramax is a highly reliable and powerful power plant.
I had first looked at their available used inventory online before setting up an appointment with Mike McDonald to discuss what options I was looking to have and then test drove one, and found another vehicle at their sister dealership and we drove a vehicle to swap and the vehicle we retrieved is the one I purchased. I did not feel pressured to purchase any other vehicles but what I wanted to afford.
Lot of comfort added 2017
by Alabama Chevy man from Guntersville Al
April 24, 2018
Ride is excellent for HD 09 like too have beat me to death my 2017 rides like a 1500z71 with guieter cab and power to spare
Leon is my number one salesman. He found me the car I wanted and with comfort. I will recommend him to ANYONE who is looking for new or used. LEON, you are amazing!! Thanks to Hari also for the finance help.
by Jmagg from Franklin ohio
November 27, 2018
Actually this was the perfect truck for my needs everything is what I wanted from gas engine to double cab even the color only concern I may have is fuel milage but with towing ability an very well equipped I think I can live with it
I had been searching for months for a Ford Edge with certain options that were a must have. I finally ran across one online that was more than perfect. I called and talked to Ryan and he ran some numbers for me and was very nice and professional. After a couple hours of thinking it over I went and saw Ryan and bought it. The cars on this lot are so clean and I really had the best experience with this purchase. Thank you Ryan for your patience and kindness I love my new used Edge it’s perfect.
Nice pickup also doubles as family vehicle.
by Kansas43us from Topeka
August 25, 2018
Works great for hauling and pulling my trailers plenty of room in back seat for groceries or grandkids or what ever I need to transport.
Just had to take time to rave about the service we have had at Shepherds. We have had routine service, warranty work and now estimates and body work done to our 2014 Chevy truck. Everyone was so friendly and helpful. Made us feel like a customer instead of a problem. And their facilities while you are waiting are awesome. So thankful for such a great dealership so close to home.
Has good and bad points
by einstein from Clarence ny
June 7, 2018
The truck is a little under powered. There are some rattles that should not be there. The hook up for the safety chains and receiver for the hitch are a 1 or 2 out of 5. The ride is quite comfortable.
Was a very easy process. And they did the very best to get me the nest deal my new car. Very friendly place 5 star
Best Truck I've ever owned
by Satisfied in Arizona from Phoenix AZ
December 13, 2018
I love this truck! The dependability and power of the Duramax diesel is unmatched... and the Allison transmission makes it all the better. This truck served me faithfully for years, offers plenty of interior comforts and tows extremely well.
Very helpful and courteous. Even called me back promptly to help me and answer my questions. The Lady even told me to call back when I was ready to buy. She was very polite and friendly. I liked that she was not not pushy.
by steely 49 from NW USA
January 2, 2019
First.....and last diesel, as this one will last. 100k now, and drives like new. Tows my rv like a dream. Expensive, but you do get what you pay for. My Silverado 1500 gasser was good, but not for towing in the mountain passes. This beast is built to tow! Keeping everything stock for now.
Jacob Ferguson was very helpful answering all our questions about the technology features and helped us through them. Polite and friendly staff including sales manager Jeff Franke ,financial personnel Omar Jimenez, general manager Kasey Shirey and our salesman Jacob.
L5P Duramax has no comparisons
by Diezelnut from Mount Vernon, IL
December 2, 2018
I’ve owned Ford and Dodge diesels in the past, nothing compares to the L5P. The truck is comfortable, quiet and has an impressive torque range. Have not had it long enough to gauge mileage, so far it compares to the LML when it was new.
My Car buying experience was great. Miguel was my salesperson. I was greeted at the door explained what I was looking for and within a few hours I was driving away happy with my new vehicle.
Very used 2500
by pherd from WV
March 26, 2016
I just bought this truck, It has 177000 on the odo. The engine runs strong and the tranny seems tight. I had to replace the rear bumper (rusted to pieces) and the rocker panels could use some attention (once again rust). Other than that, it's still a very nice truck.
I towed a 29 ft camper up some long, steep hills and it never seemed overloaded. I drove it at 60-65 and it never complained.
I only paid 4K for the thing and I feel it was money well spent...
Drove 3 1/2 hours to Stykemain Chev. to purchase a vehicle. The majority of the sale was completed on line. I used my own Credit Union so the dealer had minimal work completing paperwork. Eli and Jesse made the experience fun. After the purchase and drive back a few items needed to be addressed. They took care of it in a quick manner.
Awesome Diesel power economy and comfort
by Ozme from Newark Delaware
February 12, 2018
V8 Turbo Diesel that leaps off the line. 6,000 lbs needs that torque and best of all 15mpg with large 35 Gal tank. Seatbelt chimes a bit loud and annoying
by KATHY_CRITES2007Harleyrose2018 from DealerRater.com
December 1, 2018
Dennis Recker is one of the best sales reps, I've gotten two vehicles through him, he and the team has made it so easy to work with Ford. They made my time important , always making sure I had all the info that I needed on the autos I wanted. I would send any family member and friend to then.
Most reliable pickup truck own
by Jm from Ephrata pa
December 29, 2018
This pickup truck has got me through thinking about buying a new one but my tree have this and keep it longer engine has run long for me no problems with the engine regular maintenance
They respected my time and my interests. I would recommend them to my friends The vehicle I was looking for had already been sold. They did ask if I was interested in anything else.
it was OK
by cbush1885 from tampa fl
October 23, 2018
The most comfortable vehicle I've ever owned, it did not have a lot of creature comfort's, but the interior was designed so well and the seats were so comfortable I could fall asleep in them pretty easily. It was very bad at towing and lacked a lot of power, it was rated for 15,500 pounds and I towed 8,000 pounds, this truck seems like he could barely handle that
Kevin Zuleger was my salesman and he could not have been better! He knew so much about the inventory and what would suite me best! Highly recommed him as your salesman, very nice!
Great for towing
by LSI from Indiana
December 2, 2018
You can’t go wrong with the duramax and Allison combo. I have 3 of these trucks and they work great for us. Maintenance and repairs can be pricey but they are all still going strong with 883k combined miles
I bought a Lexus RX400h from this dealer and they was very professional, helpful and nice especially John Kelty. They made it worth my 2 hours drive to buy the car.
Thank a bunch John, best wish to you.
by Linda B from Brandon, FL
November 21, 2018
This truck had everything! From working hard to around town, great truck! Very comfortable and great towing. Would recommend the Chevy Silverado 2500HD every day!
I saw the truck I wanted at their lot called them and had great service from start to finish with bill, he called asking when I was coming and it was 3 days later that I could show up he said no rush had the papers ready I was in and out in less than an hour with a test drive it was nice doing business there and I would definitely recommend it or go again myself
Best truck out there.
by Smith2132 from Canton Ohio
October 13, 2018
Best truck. Best motor. The LML motor is a beast. The truck rides great. The interior is awesome. Everything works together great. Best truck that I have bought.
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