Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
If you???re looking for a dealership that doesn???t pressure you into making a deal, this is the place. Just great people all around. Victoria is simply the best. Helped me with my budget and worked with me on the prices. Will be buying all my vehicles from here from now on!
An amendment to my feedback last week. McGee Preowned reached out to me regarding my experience with my purchase. They apologized and did try to make it right. I appreciate their concern for their customers to have a positive experience and their follow through on this is an example of that. Thumbs up, and thank you.
We very impressed with the detailed knowledge of the Mazda CX-5 Grnd Touring vehicle by Thomas Belliveau. He was not forceful or aggressive as many sales dealership sales representatives are. He took his time and ensured we were comfortable with his overviews he demonstrated patience and walked through the process of leasing a vehicle. We felt his customer service and our experience was outstanding. Ricardo Dordete whom did the lease paperwork was. very personable and patient with our questions.
Phil and Ron worked hard to get me the financing I needed for this truck. I???ve been very happy with the truck and look forward to using it to grow my business. I would definitely purchase another vehicle from them.
The location was nice and tidy, and the staff was welcomin. Derek was our helper. He was patient and understanding, I just couldn???t make up my mind. We finally settled with a Honda CRV. Let???s just say, I???m a happy camper! THANKS Auto Mall, and Derek!
This is the first time I purchased a vehicle without the help of my husband or father. I can’t believe how smooth and easy it was with priority. This was the BEST experience I’ve had from the second I emailed them until the moment the car was delivered to my driveway registered with a sticker, car wash, and a full tank of gas! A full tank of gas what car dealer does that! Rich, Bruce, and Michelle are all so easy to deal with! Thank you guys!!!
Came in looking for a Silverado. Sales rep was very helpful showing us a nice truck. Put a deposit down and came back on Monday to close. There was a discrepancy on the down payment that would have affected the payment but the finance Manager Sean worked it out in our favor. I would buy here again.
I was buying my first car and this was the third dealer that I visited. RT28 Motors is by FAR the best one that I went to. Everything about the process was simple, quick and painless. From the test drive, to questions, to the buying process.
I was expecting to have to haggle, be played with and have to jump between different agencies (bank, RMV). It was the complete opposite. Harry and his team were awesome, helpful and supportive. The whole process was a couple of hours and I went from looking for a car to a completely satisfied BMW owner. I would 100% give Harry my business again and recommend this dealership to anyone.
The most important thing is that I had no doubt that I was making the right choice through the entire process; I was confident and comfortable.
Overall, I had a very good experience buying a car from Imperial. I never felt pressured into buying, and Steven was helpful in explaining the different options available. With financing, Desiree was excellent and made that part actually fun. I subtracted a star only because I had to drive to Mendon for my car inspection and back to Milford for paperwork. That said, I would (and have) recommended Imperial to a friend.
Dale was so great to work with when buying my new (pre owned) car! My husband and I came in with a budget and Dale worked to find a car in our price range but also with the features we wanted! I am so happy driving my car every day! They gave me money for my very, very used car and I drove off the lot that day with my brand new car. The day after I bought the car the check oil light came in and Dale got me into service quickly and I didn???t have to pay anything to get it checked.
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