Sales person was very nice, financing was a simple process, only took a few days to get the car and paperwork processed. Very easy to deal with, would recommend them to anyone looking for a used vehicle
They had put new tires on the vehicle before I purchased it, so that was a good thing
I needed to downsize my vehicle. I checked on line a found a certified vehicle which appeared to meet my needs. I visited the dealership, viewed the vehicle ,talked terms and 20 minutes later the deal was done. A great experience. Having bought over a half dozen vehicles and having them serviced at the dealership I was confident in my choice. A cordial and helpful staff .
If you???re looking for a dealership that doesn???t pressure you into making a deal, this is the place. Just great people all around. Victoria is simply the best. Helped me with my budget and worked with me on the prices. Will be buying all my vehicles from here from now on!
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
by Dillion 2005 Dodge Dakota Supercab from West Bridgewater, Mass
January 5, 2017
I bought a 2005 Dodge Dakota from Jacob's Auto Sales. Process was easy going and the owner Jacob was very friendly and helpful. The truck needed some work and Jacob not only took it back to fix the problem, but did not return it until ALL the issues was fixed (up from a minor door lock issue to emissions issue). He kept me in the loop and made sure it was finished by the end of the week. Very satisfied with this dealer and would recommend anyone looking a vehicle to this dealer...as Jacob will not screw you over with the price, and make sure the vehicle (truck and/or car) is mechanically safe to operate. VERY satisfied.
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
My husband needed a new truck and he loves Chevy Silverado???s. From the moment we walked in we were treated extremely well by Shawn our salesman, very smart & friendly, answering any questions, showing us a couple of trucks he was interested in. We got a good deal on a beautiful 2018 truck! The paperwork was done, with no issues, the other employees (manager & finance were also very nice), and at the end of the day, my husband was happy and that???s all that matters!
This is the first time I purchased a vehicle without the help of my husband or father. I can’t believe how smooth and easy it was with priority. This was the BEST experience I’ve had from the second I emailed them until the moment the car was delivered to my driveway registered with a sticker, car wash, and a full tank of gas! A full tank of gas what car dealer does that! Rich, Bruce, and Michelle are all so easy to deal with! Thank you guys!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Phil and Ron worked hard to get me the financing I needed for this truck. I???ve been very happy with the truck and look forward to using it to grow my business. I would definitely purchase another vehicle from them.
Wife was in an accident and we needed a new vehicle. After visiting all the big guys, we found Kenny and his shop. He made the entire experience as painless as possible. The car was as advertised, the deal I got was better than expected. He even allowed me to take the car to my mechanic for inspection. I will certainly buy from Kenny again.
Overall, I had a very good experience buying a car from Imperial. I never felt pressured into buying, and Steven was helpful in explaining the different options available. With financing, Desiree was excellent and made that part actually fun. I subtracted a star only because I had to drive to Mendon for my car inspection and back to Milford for paperwork. That said, I would (and have) recommended Imperial to a friend.
Everyone was extremely helpful all the way through the proce
by cmath031 from DealerRater.com
November 4, 2018
I would definitely encourage anyone who wants a truck to head over to this location. I found great prices and smiling faces. The owner Joe was amazing and super easy to deal with.
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