Tricia is competent, smart and can hold the line without aggression or offense. I'm a bit of a grinder, and Tricia got instantly to her best price and held tight with calm, gracious tenacity. I'd definitely do business at Freeway Motors again.
Adam, Kristal and the team at Luther Brookdale went the extra mile to make sure my Yukon-Denali purchase was a great one. This is the second Denali I have purchased from this dealership and they continue to over deliver. Their service department is awesome! Contact them for a great vehicle buying experience!!
I gave it 5 stars because it deserves five stars I would recommend this dealership to anybody and Douglas made us welcomed at the car dealership and made sure everything was good on the vehicle before we took it very nice guy
Have been with Lupient when buying my cards for the last 30 years. It has all changed. There is hardly anyone in the service department. The calls don;t come and when you try to call you get connected to three or four different areas/people....and then get voicemail. In the past when I picked up my car, It was washed and brought around for me. The other day when I picked up my car from being serviced I was handed the keys and told roughly where it would be and to go look for it - get it myself. No wash. No customer service!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Good. An appointment was made to address a recall repair. We also had the car serviced as it was getting close to time to do a routine service. Everything was done in a timely manner and everybody we were in contact with very professional and courteous.
They had the right car at the right time; the right salesman, the right price and the right financing. a nice favor from the service department sealed the deal. I would buy a car from Rick again, and, even though they're 20+ miles from my home, I'll probably be back for some service at sometime in the future.
Sent an email inquiring about a vehicle and got a response. Responded to dealers email asking about hours of the business to possibly schedule a test drive and received no response. Recommend calling or just stopping by to look at a vehicle.
I simply had an awesome buying experience at Shakopee Chevrolet. Dave and Tom were great to work with. From the time I walked in to the time I drove home with a new Silverado, my experience was nothing short of fantastic. I would highly recommend this dealership.
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