Dealership, sales people, etc. were pleasant. Best service EVER when purchasing a new car.
My 1st brand new car 😍
by Samantha from Moorhead, mn
December 18, 2018
We were in the market to upgrade our 08suburban and beardmore had one heck of a deal for their 2018 suburban LT. it had everything I wanted and needed. From leather seats to bucket seats in the 2nd row to rear entertainment system. Then all the extras it had. The heated steering wheel and heated seats for 1st and 2nd row, remote start and WiFi. You name it it probably has it.
Thank you to Ashlee Botelho for making my car purchase after 16 years of owning my old car a delightful and stress-free experience. I would recommend you for anyone that is looking for a new car or used car. Best wishes and lots of success.
Great Vehicle and Reliable!
by Gowler15 from O'Fallon
September 11, 2018
The Chevy Suburban has everything we wanted in a vehicle. I use to drive a BMW and have been in various luxury cars and big trucks, this car has ride and interior of luxury and the ability to perform as a big truck. The ride is smooth, seats very comfortable (great leather), technology up to date and user friendly, and quiet.
Overall customer experience was great. The cars are priced well. Finance manager was very informative and well versed on the products.
by Paul from New York
January 2, 2019
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
They got my vehicle serviced although I did not have an appointment. Fantastic! Great staff and facilities. I will keep going back there.
Plenty of Room
by Papa18 from St. Louis
December 24, 2018
Still getting use to some of it features. Like the TV screens for the kids. The sound system is nice and the radio is excellent. The ride is nice and with 18 grand kids it allows us to hall a lot of kids around.
I bought my first car with Greg and it was such a great experience. I didn't have to worry about haggling and he was extremely patient with me. I love my new car and would definitely buy from him again!
Suburbans & Grand Cherokees are the best
July 10, 2018
If you need a big truck this is as good as it gets. If you don't need a big truck get the Grand Cherokee. Don't bother with anything else. I've had over 40 vehicles in 26 years. These are the best.
When you first walk in the place is very clean and all the cars nicely organized. Two ppl are up front to great you. One being the owner Greg who's a nice gentleman and we'll spoken. I thought they just sell cars but when I found out they also service them I started bringing all my cars in to them for service. Very happy to have found this place.
Horrible navigation system.
by Hatfield46 from Florida
August 18, 2018
Great performer. Hate smart phone dependent navigation system. Too many issues, starting with..do u own smart phone, is it unlimited data, do u care if phone overheats, etc!!!!!!
Austin Miller is a wonderful salesman, he has tons of knowledge on every car I was interested in, i was very impressed, i will definitely purchase a car from him when I'm ready
Drives nice but 3rd row seat is uncomfortable
by Dewittmom from Watford city
December 13, 2018
One of few on the market to fit my family of 8. Pretty reliable and drives great. I like the interior with the leather seats. The vents keep the whole car at a comfortable temperature. Third row seat is not very comfortable though.
This is my 3rd suburban and they just keep making them better and better. The reclining middle seats are great for traveling. Plenty of leg room between all three rows, extra headroom for those tall family members.
Haven't had this Suburban long, but already can tell I made a good choice. Fit and finish are top notch, and so far I'm totally surprised by the mileage; over 20 overall and almost 26 on one 25 mile segment. Haven't run it long distance at 75 mph so can't report on that; however, the fact it shift to V4 mode often has to help. I'd be happy if I got over 20 on trips. Traded a Traverse to get more room and towing capacity and there is no doubt this Suburban will deliver. Interior room is outstanding, and towing will obviously be a huge improvement. Not a real qualified review at only 1,000 miles, but so far all indications are that I made the right choice. Will take this fishing and hunting a lot, and will sleep in the back. I can see I'll be more comfortable than ever.
I was expecting high pressure to purchase a new car. The Sales Representative, Answered all the questions
I had prepared before going to the Dealership, without any rush, sale pitch, or pressure in purchasing. He
was very helpful in explaining, each package that was on the various Prius models. We felt he was truly outstanding. We are happy with our purchase.
Is a great car
October 12, 2018
This suv is the best that I owned, I sell it because I don't need it any more because Is a little to bi for me.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Steve from Moncton nb
December 2, 2018
So far so good since comfort...smooth and great size room fir everyone ...have signal lights left burn 2 times since and same place other than that run good
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I love this car!
by Butterfly02 from Easley, SC
November 28, 2018
This is a much bigger vehicle that what I previously owned. It’s surprisingly very easy to drive and not as intimidating as I thought it would be. I’m 5’1’ so having the adjustable gas and brake petals is a great feature!
I had a slow leak in my tire. They found a nail in it and repaired guickly, effciently and it didn't cost me "an arm and a leg".
A/c going out for the second time!!!!
by Lins from MS
September 13, 2018
I love this vehicle and wish it was made better. I have two other friends who have had the same issue with the A/C. One traded for a Yukon and the other is getting rid of hers too. I’m so disappointed because I work too hard to pay for this dang thing so my children have a nice, safe vehicle to ride in and it keeps messing up.
Great service. No breakfast donuts!!! I would recommend any Chevy owner to Tracy dealer for repairs, their fast and most important the communicate with you every step of the way. Thanks ..Tracy Chevy
Love my Suburban
by Suburban mom from Riverside, Ca
January 2, 2019
I am so pleased with my 2015 suburban. We were looking for a Great family vehicle that we won’t out grow and this is it. All the tech is easy to use and makes driving the suburban feel luxurious! The suburban blows my 2014 Acura TL out of the water in comfort and ride. It’s much more quiet and drives so smooth. The turning radius is impressive. I cannot be more happy with this vehicle.
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