Holly was awesome to deal with! Our experience with Holly was the best we have ever received at a dealership! Thank you Holly! This is our second purchase at Ganley. Each time the experience gets better and better! Our salesman Mike Lanham was wonderful!
Everyone at the dealership is friendly and takes the time to explain things. Brenda Milliner was wonderful to work with. She spent several hours with me and explained everything to me each step of the way. She also took the time to answer all of the questions I had. I was at the dealership getting an oil change and left with a new vehilce.
Josh Gowing went above and beyond for us! He took the frustration out of buying a car and made it a fantastic experience! I love my car and we are truly grateful to him and all of his hard work! Ask for Josh Gowing at Ganley of Aurora. He treats you like family!
I bought a new truck at another dealer in stow and that day the truck had issue and broke down. That dealer did nothing to help. So Serpentine Chevy went the extra mile to fix my brand new truck that day and fast. They will have my business for life. Thank you to all the hard working people who work there!
Sales Manager Joe Scarl is incredible! My brother-in-law got a great deal on decked-out Silverado: he was proud of the truck and ecstatic with the deal. Unfortunately, he unexpectedly passed away a short time later, leaving my sister with truck (and a monthly payment) that she didn't need. I explained the situation to Joe and he fully refunded the deal even though my brother-in-law had driven the vehicle for a week, offered to come to pick up the vehicle and even bought my brother-in-law's old truck! This 5 star customer service is very rare in any business and exceptionally rare in the car sales business. I highly recommend working with Joe and Serpentini-Strongsville if you are looking for a new vehicle!
I was looking for a Dodge Journey RT within a 200 mile radius. These guys delivered fast! My previous car had a blown motor, and with a surgery coming up in a few days i needed a car fast! They worked overtime to help me accomplish my goal. So worth the 3 hr drive to go there! They had a price thousands less than dealers near me. This made for no haggling and a relaxed experience. The staff was friendly and down to earth. Our sales rep J.J. was easy to talk to and i recommend him to anyone. We sipped on hot coffee while waiting, and by waiting i mean long enough for a few sipps at best. I barely had time to take in the largest array of cars i have ever seen. They even had fresh food. I will be going back in the future.
Hands down the best car buying experience I've ever had! Sean was Very friendly, professional, and organized from start to finish. There were NO hassles, headaches, or drama with this deal. Thanks again to everyone at Kia of Alliance.
Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great Experience buying a new car at Junction. Tom B was upfront, honest, and very helpful. Thank you for the great service!
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