I brought my 2007 Chevy Express 3500 Roadtrek 210 in for regular maintenance & RI inspection. They went above & beyond my expectations & for a great price. I highly recommend this service dept for your Chevy. Thank you for the excellent job!
I ran in to have my oil changed and tires rotated. Service was very friendly, quick and efficient, although the tech didnt reprogram my tire sensors. Normally this wouldnt be a big deal but with the weather change one of the sensors advised of a low tire pressure a few days later and I kept checking that tire for a few days and it was fine. I went to a local tire store to have it checked. They found a different tire was low and I was charged for service. Turned out I was simply looking at the wrong tire.
Another excellent customer service experience! Wednesday, September 19, on my way grocery shopping when backing out our 2010 Chevy Impala out of the garage got a warning on the dash that the left front tire pressure was at 18 psi and need to be inflated. Getting out of the car noticed a nail in the side wall. Without an appointment went straight to the Herb Connolly Chevrolet. Even though I had an appointment for the following morning September 20 for a LO&F and sticker on short notice John Concetti, our long term and trusted service adviser as usual quickly took the car in for service and arranged a ride home for me. The next day John called arranging a pick from my home and by the next afternoon I was on my way with a new tire, a LO&F as well as a sticker!. The Herb Connolly Chevrolet Dealership has a true family feeling. Over the years when I was on the road flying out Sunday night and returning Friday night John always help my wife care for our two cars in a way that made her safe and secure. John Concetti, our service adviser is the major reason for our dealership selection and continued patronage. John has been our service contact with at this dealership and has been were very helpful over the years. I always feel when I leave the dealership that the service was performed correctly and John paid personnel attention to every service detail. John is truly a credit to the Herb Connolly dealership. After the sale service is the key!
This was by far the best car shopping experience I have ever had. The salesman Matt was amazing!! Not pushy or over bearing. He ran around the lot for me, pulling up two and three used cars for me to test drive...he certainly broke a sweat trying to find a car that I was happy with and he did just that. He had all the paperwork ready to go for me when I got there to complete the purchase. There were no hidden numbers or fees...he told me what the payments would be and they ended up being just that. Greg in finance was super pleasant and made things go easily and smoothly...all I had to do was sign. He was personable and very knowledgable. Kim from the insurance department transferred my insurance for me and dealt with the whole process of retrieving the binder. She even shopped around for Home and auto insurance for me to see if she could get me a better deal! I have nothing bad to say about this dealership at all.
I stopped in for a spur of the moment. The truck I saw online wasn't the one for me but I saw another and absolutely loved it!! The salesman was fantastic and patient!!! From the test drive to financing to the insurance I drove the truck home in less then 3 hours!!!! My next car/truck will definitely come from there
The dealer who hleped me was wonderful his name was John Vacca. He answered all of our questions and actually took time to explain everything to my husband and myself. I could recommend a better dealership or salesman to work with!!!
Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
I recently bought my first new car from Muzi. I walked on to the lot not knowing exactly what I was looking for in a new vehicle. The salesman Scott was very personable and helpful. He made the whole process easy and a bit fun. I would reccomend this dealership for anyone who is buying their first new car!
This is our second vehicle that we have purchased from Muzi Ford. Scot Rodman was our sales professional. Scot and the entire Muzi ream went well out of their way to make sure we got the vehicle that we wanted at a competitive price. We couldn???t be happier with our new Explorer and will continue to recommend Muzi to our friends family.
Went to Paul Masse Chevrolet to road test a 2019 Equinox. The sales person Paul Dragich was very friendly and detailed all of the option packages available. He was a very low pressure guy and treated us like we were royalty. Paul went through all the details on each feature of the vehicle, very very knowledgeable. We purchased the Equinox that we test drove. We will absolutely be back to this dealership To see Paul when we are looking at another car. We are also interested in the new Chevy Blazer when it becomes available and are on a call list to test drive one. Besides, he???s a Red Sox fan!
From the moment we arrived (used the clean bathrooms), we knew this dealer was professional. They are experts in Chevy. While I???m used to all the typical tactics that car salesman try, I didn???t find that here. As most consumers today are knowledgeable, we knew what we wanted, and all the prices were right in line with market values. Overall, it was an excellent experience.
Excellent service. Not your typical ???car salesman??? dealership. Everyone we worked with was extremely nice and helpful, never pushy. We worked with sales rep Vinny, he was always there when we had questions. If we ever need to buy a car again we will most definitely be back! Highly recommended.
Great experience. Sales staff made us very comfortable.
by Tyler from DealerRater.com
November 25, 2018
My hats go off to Rob Brooks and Jason Fontaine made my wife and I very comfortable without pressure. They assisted us in making a decision that was a big decision for us. I welcome the chance to work with them again and plan on stopping by for a coffee. Thanks for everything guys.
If you???re looking for a dealership that doesn???t pressure you into making a deal, this is the place. Just great people all around. Victoria is simply the best. Helped me with my budget and worked with me on the prices. Will be buying all my vehicles from here from now on!
Both Matt and Kenny were awesome. They had great patience with me and really worked to get the best deal possible for me. Excited and happy with both the deal and truck I got. Would go there again and would recommend to anyone looking for a new vehicle to check them out.
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