This was my second purchase here and it was the best experience i have ever had by a new car of any other dealer. Craig was our salesman and he made the process a breeze could not ask for better service. Will be back the next time i purchase a vehicle.
Chuck Is amazing he is honest and friendly it makes the shopping experience fun and relaxing ! This is our second vehical we have purchased from him and fourth over all from Kia ! We won’t go anywhere else ! Thank you
MY FAMILY AND I WAS HEADED TO CARYLE LAKE ON SATURDAY JULY 29 WHEN MY TRUCK OVERHEATED AND WE WERE ABLE TO EXIT THE TRENTON IL EXIT AND WHAT DO YOU KNOW THERE WAS A CHEV DEALER. THE SERVICE DEPARTMENT WAS QUICK TO RESPOND TO OUR SITUATION AND QUICKLY AS POSSIBLE TOOK A LOOK AT MY TRUCK. THEY WERE ABLE TO RECOGNIZE THE PROBLEM WHICH ENDED UP BEING MY FAULT BECAUSE WHEN IHAD CHECKED THE WATER LEVEL ON THE TRUCK BEFORE I LEFT HOME I DID NOT TIGHTEN THE RADIATOR CAP CORRECTLY!!! THE SERVICE DEPT WAS GREAT ESPECIALLY THE PERSON WHO LOOKED AT THE TRUCK AND I'M SORRY I FORGOT HIS NAME AND WE COME TO DECIDE THAT I HAD MESSED UP.. MY FAMILY WAS TREATED GREAT IN THE WAITING AREA OF THE DEALERSHIP.. THEY GOT US ON OUR WAY IN ABOUT HOUR AND A HALF..THANKS AGAIN FOUR YOUR KINDNESS AND I WOULD RECOMMEND THIS DEALERSHIP IN EVERY WAY!!!
Leroy was amazing! Very helpful, polite, he went above and beyond! He called me and kept me updated on everything. He ordered a part for me and made sure it came in the next day, car was fixed and I had if by noon.
I would absolutely recommend this dealership far above the best service available. They always call and inform me as to what was being done and what need to be done in the future so that we can put in our own budget. Customer service is the best! Todd always makes sure we are taken care of! Thank you to Steve Schmitt for caring for your customers make you feel like family.
Our first impression of Kurt Marty was "no nonsense." Is addition he was courteous and informative about every question we had. Never once did he push or show any impatience. He was very professional at all times. He informed us of other options. His sale to us was followed up by a visit from Mr. Barr. He thanked us for using Mungenast for our purchase and offered to answer any questions. Jessica Mungenast then walked us through all our options for insurance and made the purchase very easy. She also did not push, and she answered all our questions. The Mungenast staff made every aspect of our visit easy and pleasant. Kathleen and Jim Conway
Excellent service from Ryan as he put the hitch on my recently purchased PHEV. I have 1500 miles and 1150 miles battery use only. Less than 20 gallons of gas used. Also, chose to tint windows. Charles Curry was great to schedule appointment. Confirm by email and provided a 24 hour reminder. Mungenast provided shuttle to shopping mall. I'm appreciative of the professional attitude. Visit them soon!!
Gina was very helpful in the process of buying my first car. I would highly recommend her and the dealership. They are friendly and do not push the sale as some dealerships do. Overall, I had a great experience.
Went to see about financing a car about 45 minutes before they closed. Tommy assisted me and I walked out with a new car! Not only did he get me a great deal but he worked with my needs of getting the sales tax financed for me as well since I just moved from CA and I wasn't prepared for the sales tax payment Missouri requires you to cover within 30 days. Awesome people, very friendly and overall great service!
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