Kristine VanWinkle was very rude and disrespectful when I went in for my estimate. She was very rude on the phone when I was told I would have the estimate emailed to me and had to call and remind them because I had yet to get it. She rolled her eyes when I had to go to my car to get my insurance information as if i was wasting her time and she would rather be doing other things.I wouldn't ever go back to have to deal with her. Haris was very nice and helpful during the process. I was updated by him on the progress and when they found additional damage. I wish I would have also had a time it would have been done so I could have had set time in getting my rental car back to the shop and get my car in the same trip.
2016 Chevrolet Corvette Stingray Review
by vet51 from Jacksonville,Fl
May 13, 2019
Great car all around. Leather is a little cheap and the inside in not built for tall or wider people. Everything else about the car is amazing.
I've had Hondas for 30 years and have dealt with dealerships for service in Houston, Kansas City & Des Moines. For four years I have used Smart Honda and I'm pleased with service & sales. The service managers strive to be fair and honest and have expert knowledge. The sales team goes beyond expectations as well. I've got a '16 Odyssey & a'01 with 250k miles. My '05 Odyssey just died with 280k miles.
2017 Chevrolet Silverado 1500 LTZ Review
Great Work Vehicle
by PhilG from Saginaw
May 9, 2019
It has everything that I need in a work vehicle Space Looks and Reliability. The interior provides plenty of leg room and comfort. The exterior provides the Professional Look that I was in the market for.
Everyone at Bob Brown was responsive and accommodating,from the sales dept, finance dept, to the detailing. They listened to what I was saying or asking and responded quickly. Ninety percent of this deal was accomplished via e-mail, within 48 hours. It was all, the best new vehicle buying experience I've ever had.
2015 Chevrolet Traverse LTZ Review
Love this vehicle!
by Beth and Brannon from MACOMB, Missouri
February 12, 2019
This vehicle has everything, not only did we fall in love with it our family did as well!! I expect to keep this car for a long time
I bought a 2016 Chev MALIBU. Jerod was great. Easy to work with and understood what I was looking for. Then he worked to get it done! This was one of my best car buying experiences. (Never thought I would be driving a Chevy!!)
Prompt, helpful service by everyone involved. Bob got me started on paperwork efficiently, Brenda handled rental car exchanges quickly, and Kyle made sure it all ran smoothly from scheduling my appt to picking up car at end of day.
2018 Chevrolet Traverse Premier Review
It’s a great car!
by Laperkins from Ocala
April 24, 2019
We are a rapidly growing family and this car is perfect for us! It’s roomy and comfortable and exactly what we were looking for! We love it!!
Bought a used 2017 Chevy Volt On-Line. The salesman was super helpful, answering my questions, sending me pictures & videos and relaying my 'best offer' to management. Once the deal was struck, he supplied the necessary paperwork, had someone pick me up at the airport and they got me in and out in less than an hour. You won't find a better, less stressful buying experience anywhere than Bob Brown Chevrolet!!
2019 Chevrolet Traverse LT Leather Review
Chevy Traverse Premier / Red Line
by TraverseRedLine from Carrollton, KY
May 9, 2019
Great family vehicle, seats 7, all leather interior, very stylish vehicle inside and out! The wife loves it and so do I. We went with the captain's seats in front, back and far back seat is a bench that is easily lowered for room for luggage or the family dog.
Upon seeing Costco Holiday Auto promotion on the web, I went thru researching a Chevy vehicle and had to select dealership. I chose Bob Brown Chevrolet because I have purchased from Bob Brown GMC in Ankeny before. Soon after I had email from David T. offering to help.
This was before and after a Thanksgiving holiday weekend, so I emailed David multiple times. David responded promptly to my questions and did a great job of helping me through the process and getting financing started and helping me understand a lease and negotiating a price on a 2017 Chevy Traverse.
The Costco program offered a substantial discount, but dealer pricing was even better.
After end of Holiday weekend, I then visited dealership where David did a great job of providing me the quote, and answering my remaining questions as well as showing me 2 vehicles and explaining all their options and features.
2018 Chevrolet Equinox Premier w/1LZ Review
Best vehicle ice ever owned, until...
by Locked out from East Grand forks, mn
May 13, 2019
I have had my 2008 for one week now so OnStar and membership weren't included. Came with one key. Everything went great until i started the car so my husband could move it AND IT AUTO LOCKED THE DOORS!! That's right, car running, only set of keys in the ignition and the doors were locked!! I had to wreck the visor on the driver's side and spend a half hour fishing around with a curtain rod to unlock the car!! What kind of car locks you out AFTER you've started the car with the doors unlocked?!?
Karl Chevrolet is always professional, well organized, they do what they say they will do, the shop is always spotless. Top notch service.
2005 Chevrolet Colorado 1SF LS Z71 Review
Fourteen years old and still going strong
by Joyce n Virginia from Central Virginia
April 6, 2019
I bought my 2005 Chevy Colorado new. Routine maintenance and 139000 miles and hoping for another 100,000.
No major repairs. Had to replace factory installed brakes at 129,000 miles.
Clutch assembly at 128,000 miles
I’m in this truck with work. 150-300 miles a week depending on work schedule.
Best vehicle I’ve purchased in my 40 years of driving
The service was done as planned.
The lot and inside of this facility is a 10. I always feel we are taken care of here.
2017 Chevrolet Tahoe Premier Review
Chevy is the best vehicle I ever owned!
by Debra from DC
January 12, 2019
The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!
great dealership and quality of people was outstan
by Roger from ankeny, iowa
November 6, 2018
4.8 (605 reviews)
everyone was professional and friendly, truck repaired as soon as I arrived and the repair was done correctly and the first time
2019 Chevrolet Silverado 1500 High Country Review
by DESprinter from MIDDLETOWN, DE
May 8, 2019
This truck has good power and handling with a surprisingly comfortable and quiet ride. Very stylish too. Tons of room in the back seat and a very deep truck bed. If only the 6.2 liter engine was available in the RST trim...
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