Kristine VanWinkle was very rude and disrespectful when I went in for my estimate. She was very rude on the phone when I was told I would have the estimate emailed to me and had to call and remind them because I had yet to get it. She rolled her eyes when I had to go to my car to get my insurance information as if i was wasting her time and she would rather be doing other things.I wouldn't ever go back to have to deal with her. Haris was very nice and helpful during the process. I was updated by him on the progress and when they found additional damage. I wish I would have also had a time it would have been done so I could have had set time in getting my rental car back to the shop and get my car in the same trip.
2015 Chevrolet Colorado LT Review
Best truck I've ever had.
by cjohn5626 from Salamanca
May 16, 2019
5
It is tough, smart and great on gas. Im enjoying my new speakers the smart phone compatability is very handy. Also the Chevy Colorado drives smooth in towns with rough roads and on the highway. 100% recomend purchasing one of these vehicles.
I purchased a low mileage used Suzuki from Sam's and had a great experience at the store, throughout the buying process. Unfortunately, less than a week and half later, the engine block blew out and I knew that we did not have a warranty on the vehicle. I called Sam's in a panic, as we definitely could not afford to be without a car but also couldn't afford to pay full price for another one. I spoke with Brooke's and he was very compassionate and understanding of our situation and worked with us to make things right, even though they hadn't done anything wrong and had no legal obligation to do so.
I wish their were more dealerships like this out there! They treated us like, I assume, they would want to be treated in this situation: with compassion and understanding.
2016 Chevrolet Malibu 1LT Review
Reliable car and worth every $ has more legroom
by WAIL from Washington
April 17, 2019
5
Has more legroom than my impala 2011. Great and sharp looking.
Best car I've ever bought. Great ride- firm but smooth and quiet. Acceleration is strong but linear- not sudden jerk. Average 30 MPG. Handling is sporty- but not a sports sedan. Transmission shifts smoothly and always in the right gear- no hunting. Seats are comfortable but not on a long trip. Forward visibility is good, but headlights just adequate. Side and rear pillars block view- rear camera helps with backing, but not great- camera does not have any guide and fogs easily. Forward Collision Assist has activated 3 times when no car visible- twice in rain and fog, and once on a knoll. Side mirror alert rarely works when merging or changing lanes. Lane Assist tugs the steering wheel and is very annoying, so I leave it off- should be warning light and chime only. Now have nearly 36,000 miles and no mechanical problems, but I keep the Lane Assist turned off and wish I could turn of the Forward Collision Assist because it is too sensitive.
At 12K miles I replaced the rear shocks, no hard driving. Stock rims are alloy but feel more like cheap sheet metal. I cracked 2 Rims, then bent another. No hard driving, maybe some rough patches on US 1 and I95.
Tires would constantly leak with the hubcaps on ( After the rims were replaced ) I believe the the hubcaps were also rotating and pressing the valve stems.
Car alarm went bad at 55K miles . I traded the car in at 76K miles.
We bought a hail damaged car that is hard to see the damage and our daughter has been very happy with her new car.
2015 Chevrolet Impala 2LZ Review
2015 Chevrolet Impala LTZ
by Glenn from Hoffman Estates, IL
April 26, 2019
5
Overall, outstanding vehicle. Only downside is the touch screen on the dash. When your backing up, the rear camera display is “washed out”. Other than that, love the car!
Great styling and performance and an affordable price tag. I love these cars. I prefer the 2015s and prior with the round headlight halos because they look more like the older Camaros.
Would not recommend this vehicle, electric power steering cuts out, GM dragging their feet to accept responsibility, almost $3000 repair bill, 3 months after warranty expires , over 300 safety bulletins on this vehicle, totally disappointed,
An attractive car that is very clean, runs great, motor is very strong, shifts quietly, different people like the color but most of all I cant wait to take it out of town when I go on vacation this summer.
Bought this car for my wife it is a very good car, reliable. She is in a rest home and doesn't drive anymore. I have not driven this car very much in the last two years.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Buy a Car Without Leaving the House Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.8 (2064 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2017 Chevrolet Trax LS Review
great small SUV
by Donna L from WEST BLOOMFIELD
May 10, 2019
4
real easy to get in and out of cari like the lumbar backing in drivers side small enough for me to drive comfortably it"s great
I pushed this vehicle at the beginning of the month Very clean, rides smoothly, luxury look inside and out! I absolutely love my vehicle everything I wanted.
This was by far the BEST EVER experience I have had in all of my 50+ years of buying a car! Tony Martinson was the best at his job as anyone I have ever done business with. Friendly, professional, not pushy and worked hard to get me the best pricing, financing, and the exact car I was looking for. I recommend anyone to go there first and leave there ? Happy!
2008 Chevrolet Cobalt LT Review
Most reliable car I have ever owned.
by Fraser from Iron mountain michigan
March 20, 2019
5
I bought this car 5 years ago, and I will drive it until it dies. I absolutely love the car. Best car I have ever owned. I have only ever had to replace the thermostat in it.
I was contacted by Bill Hudesh after inquiring about an XV Crosstrek. He answered every question, followed up with an e-mail message and was decidedly the most professional, honest salesman I've encountered. I'm in Illinois, and the dealership is in Iowa, but I intend to buy through Ramsey, and deal with Bill when I am ready. No pressure, just an invitation to contact him with questions. I'm impressed!
2015 Chevrolet Spark LS Review
Adorbs and Inexpensive lil' car!
by Jeannineh1 from Georgetown TX
March 10, 2019
5
I needed a second vehicle and this one fit the bill! Cute, inexpensive, good gas mileage. So far, I like it alot! Not super fast but fine for me. 👍
I asked for a search for a late model preowned XT5 Cadillac. Within a short time, I was presented with an offer to buy a 2017 model with less than 4000 miles. Price was outstanding compared to buying a new vehicle and this is basically a brand new car.
Process was easy and efficient. Closing the deal went smoothly.
My wife is thrilled with her new car!
2017 Chevrolet Express 3500 LT Review
perfect to tow our travel trailer
by The "Colonel" from Ocala, Florida
November 9, 2018
4
We are planning a 6 month road trip from Florida to California and back. This will be the PERFECT vehicle to tow our trailer there and back.
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