Everyone was awesome. I loved the whole experience. Staff was super helpful and explained things very well. At the end of the day i got a great deal and certainly didnt think a deal like that was out there. Thank you all.
I wasn't really going to buy yet but I stopped by your dealership just to look and because of your salesman, Bart Johnson, I bought a truck right then and there. He was so knowledgeable about the Silverado and all of the specifications. All my questions were answered and he went above and beyond to help me feel comfortable in this purchase. I live on the Kitsap Peninsula by Gig Harbor but bought from Issaquah because I felt I was getting an honest price and the enthusiasm that Bart had for this truck. I had been to several other car dealers (different manufacturers) before this and had been treated like an idiot. "Here's our wholesale price little lady" or "there's only 2 left in stock, you better hurry". For a white truck? Really? One dealer even called my salesman away for an "emergency customer" and brought in the Closer. Thank you Evergreen & Bart Johnson for treating me so well.
I was stunned that the overall dealership score on Cars.com was so low. I bought a new 2017 VW Passat here at the the start of March and even with the credit challenges I presented the sales team was able and willing to work with me on getting me into the car I wanted at the terms I agreed to. They had my deal lined up before I walked in the showroom on Friday and in only a couple of hours I was driving home in the new car.
The only thing I dinged them for on the buying process was the support staff did Federal Express my financing to the wrong bank which did lead to a few days of delay. But other than that minor blip these guys are amazing.
Very knowledgeable, helpful, and friendly staff at Bickford Ford that helped me with purchasing my new vehicle. I have purchased vehicles here before from Dave, and will continue to refer him and Bickford to others. Michael did a good job showing me the features in my new vehicle.
I have done a lot of car deals in my life and I've often felt pressured to buy. I did not feel pressured by Rodney and Travis at Bruce Titus Ford and was treated very well in my car shopping experience. I felt that I could trust the dealer. I did not end up purchasing a vehicle due to my trade in value, but will most likely do business with this dealership in the future.
This was the first time I had been to Auburn Chevrolet. I brought my Chevy Spark in for an oil change and tire pressure. I found the door to the Service area but the garage door did not open so I left my car just outside of the doors and went in to the service desk, I was greeted and I told them what I wanted and she told me it would be about an hour wait to be completed. She then went and moved my car to the other door and brought it inside. I went to the waiting room and waited until it was almost done when she came in and said the air and cabin filters needed to be changed. I said ok and it was about an half hour and it was done. I paid for the services and left. I do think she could have mentioned to me there was coffee there and vending machines if I was hungry. Overall my experience was things were fine including watching a little girl about 2 years old running all over the place.
This dealership provided a great experience. they were very professional, Ivan is the go to sales man. I will be buying another car before the end of the year and I will definitely choose this dealership. Thank you. sincerely : Patrick Christensen
Love them!! I have done several transactions through Auburn Chevrolet in the past 8 years, and cannot recommend them enough. Always superior relations in both my car buying, and service/maintenance!! Thank you Auburn Chevrolet for standing above the crowd!!
You guys are so helpful at meeting the individual needs of each customer. You guys also do a wonderful job of communicating between staff when a sale is being handled. Everyone works their hardest to make sure that the customer leaves happy. I'm always thankful that you guys are willing to work with each customer's financial situation to make a comfortable sale. Thank you so much!
I just bought a new Chevy Cruze from Josh, one of the internet sales people. Josh was friendly, knowledgeable and helped me get into my new car with ZERO hassle. I will be returning to buy my wife a new vehicle from Josh and the guys over there, we had a great experience!
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