This was our second time purchasing a vehicle at Roberts. Both times we worked with Josh (Internet sales). He was amazing! Very low pressure and we had the deal done before we ever stepped foot in the dealership. The financing went super fast and we were in and out in less then a half hour! That is how all car buying should be!
without the frustrating experience of having to wait for a special tool to come in to recalibrate the blind spot radar damaged from an accident, everyone was wonderful to work with. The delay of getting the tool in was not the fault of the dealership, but rather Mazda corporate.
Very well treated by Turk, sales manager and business agent.
by SALLY.KATZ from DealerRater.com
December 3, 2018
I cannot praise enough the treatment I received at Partyka Chevrolet. Turk Sales rep. Electronic wizard sales manager and of course general manager Joe Galargi. I have sent several friends to Partyka and all of them are extremely satisfied with their purchases Thank you S. Katz
I can't thank the Staff enough for my car service. The staff set me up with a same day ride home & a loaner to pickup the next day. Bob came over and asked me to go with him and start up my car. Well, the car worked. Bob said when he heard the noise he wanted to check if the steering wheel column. All car needed was to be greased/lubed. Bob, thanks so much!
I went for an emissions test and got a nice deaker experience. There was no one ahead of me. It took about half an hour and the waiting room was a big upgrade over the usual emissions test station. Comfortable seats, HD TV, clean bathrooms and free coffee or water. Cashier Sam has a funky english accent and Shelby was professional and friendly.
Started looking at their website for a late model used GM with low mileage. Found 2 that interested me, so I made an appointment to see them with Charlie Melnick, the Salesman. Decided the Verona wasn't quite what I was looking for but the 2016 Chevy Cruz was promising. We took the Cruz for a drive, and this was it-the car I was looking for.
I liked working with Charlie, he was honest. low key, and he listened and answered our questions. Signed the deal on Tues, and picked it up on Saturday as we asked. The following part is impressive:
After they already had our money and we had the registration they didn't abandon us. Charlie STILL took the time to familiarize us with all the operating features of the vehicle before we drove off. He even helped us set up out Onstar account.
OnStar is only available on GM vehicles. Try it. I have never seen the kind of service ONeill's gives it's customer from any other dealership of any other make of car. Our first, but not our last car from O'Neill.
Both Charlie Melnick and Lou the Finance Manager, were pleasant, informative and knowledgable of the GM cars.
O'Neills has a great location at the intersection of RT 44 and 202/10 in Avon. If you are seriously looking for a car look no further.
Not happy they forgot to put my name in for an appt.but took me waited hour 1/2 for an oil change.not good.and I never got paperwork on my oil change,girl wasn't very nice at all.Just handed me my keys never said nothing to me.......Norma Desimas.860 204 2931........
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