Kia Parkside, Colton, JT, and Matt were nothing short of a blessing to me. I was extremely nervous about purchasing a new car, but they made my experience painless and were very patient with me. Oh & I love my brand new Kia Soul!
Shopped for months for a second car. Find a clean, great running car here. The annoying tire pressure light was on. Dealership replaced the sensor as part of the buying process. Other dealers wouldn't even think of doing that. Also washed and vacuumed the car everytime they touched it. Bought from Stephen Patterson. Great dude!
I purchased my 2019 last week. The salesman was Scott and he did an EXCELLENT job working with me. He let me test drive 2 cars and was very helpful in explaining everything to me. He was very patient and friendly and he didn???t push me to the sale. I had some problems with my last Forte and Scott was very diplomatic in his approach. I believe had it been any other salesperson I would be driving a car by a different manufacturer.
inquired about used car online. was informed an employee was considering it for his daughter. was later informed employee did in fact buy the car. It was a fun inquiry. I bought a similar car from a private individual later that same day. the online salesman was very professional and polite. I have bought from Reeder before. They have good quality used cars.
Used car needed to be checked out. 21 point inspection found leaking motor sports and oil pan gasket. Asst Svc Mgr contact extended warranty company on my behalf and found these to be covered. I approved repairs and Asst Svce Mgr obtained payment on my behalf.
I had brake system inspected and it was determined that master cylinder needed to be replaced. Asst Svc Mgr again contacted extended warranty company and obtained coverage/payment.
Both Tyler and Josh made the car buying experience the best I've ever had. I was treated with respect, patience, and truly felt like they were working WITH me to find the right thing and make a good deal. The tone of conversations with Tyler was perfect: no high pressure tactics and no processes to jump through just to check off the box of following "the system". He worked with me on the phone, via text, and finally in person in exceptional fashion. It showed a lot of flexibility in comparison to other dealerships I've dealt with. I had decided no one would work out a deal with me on my trade, and then Tyler and Josh made it happen!
Every time I walk in this dealership for service - I am welcomed by friendly people from checking in to checking out and know my vehicle will be taken care of. Allen always makes sure to take care of every detail and everyone there provides TOP NOTCH customer service with a smile. This team is amazing (if I start to list names, I would forget someone but I am speaking of everyone from pulling in to paying)! In a world where everyone wants to make sure and complain, I want to be sure and praise the service department at Reeder. They are THE BEST and the reason I keep coming back.
The best of sales people are at this Ford Dealership at ole Ben Franklin in Wartburg, TN. I always get the best of service. They know how to give you the best deals and very fast and friendly service. A great selection of Ford cars and trucks. Your very satisfied Ford customer. Barb Thompson
I don't know of any other business in Morgan county working harder or working later to make you a deal than these guys!!!
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