Highly recommend Barbara. She is the internet sales person and this is the second car I have bought through her at Arrowhead Cadillac. She makes it easy.
The worst truck I have ever owned, I warn people t
by Chevrolet is awful from Hanover Park, Illinois
December 30, 2018
I have owned this car for less than two years and have been into the service department more than 14 times. I don't make a lot of money in life and I finally could afford a new vehicle and this was the worst choice I have ever made in my life.
Corey and team went above and beyond to help me and my twin 16 yr old daughters. We had just spent 2 hrs at a competitors dealership getting belittled and chastised. So after leaving that dealership we stopped at Cardinaleway just to look at their used cars. We couldnt have been greeted by a nicer salesman than JP. He went out of his way to show us everything they had within our price range. It was also 115 outside and that didnt stop him from providing great customer service. But what was the best customer service was Corey providing me a suggestion of leasing 2 new mazda 3 versus buying 2 used cars. The outcome was better than expected. I ended up with 2 new 2018 cars for less out of pocket money and a lower monthly payment that I currently had with one car. There was no pressure at all! I have never felt so comfortable in buying a new car than I did at this dealership. The entire process was awesome. Everyone was so friendly and kind. It truly felt like family. I highly recommend this dealership who doesnt want to play the high pressure car buying game. THANKS COREY AND TEAM!! YOU ROCK!!!
Most smooth riding car I’ve owned
by SMay from Texarkana, TX
November 15, 2018
This vehicle drives and rides so smooth, I love the sporty look of the exterior, there is plenty of legroom between the back and front seats, very roomy in the front
i all ready purchased two vehicles from this dealer (both brand new escalade esv) and traded four other vehicles.FROM the beginning i liked the way they approach ME, no pressure at all.I recommend to other friends and family.
Some major issues but overall I love the looks
by VetteFan from Tampa, Fl
November 16, 2018
Beware of the 2016-2018 Stingrays as they have a noise in the rear of the car at 1500 rpm's. It took me many attempts at a dealer and had to call GM directly to get it fixed. Overall I love the looks and performance and am finally happy with it.
We were looking for another GMC Terrain, salesman took his time to show us those colors and interiors available. 2019 GMC Terrain Denali caught our eye. Test drive and it was a done deal, fabulous!
Love my Suburban
by Suburban mom from Riverside, Ca
January 2, 2019
I am so pleased with my 2015 suburban. We were looking for a Great family vehicle that we won’t out grow and this is it. All the tech is easy to use and makes driving the suburban feel luxurious! The suburban blows my 2014 Acura TL out of the water in comfort and ride. It’s much more quiet and drives so smooth. The turning radius is impressive. I cannot be more happy with this vehicle.
My wife and I were considering trading in our 2 cars and only have one. I did my research and knew what my price was going to be. We dealt with Tommy Smith as our sales rep. Tommy is young and eager but not pushy. He did an excellent job taking care of us. We also dealt with Mack. He worked hard to get to a price we could both agree on. The only problem was I was NOT aware or the dealer installed options to the tune of $1288. This extra amount was VERY close to a dealer breaker. Something has to be done to inform the buyer of the dealer options sooner in the buying process. Other than that the experience was as pleasant as buying a new vehicle can be. It did take much longer than I expected to finalize the sale.
comfy ride, has the get up and go when you need it
by Mary Jane from ga
January 1, 2019
I like my 2017 Colorado. only thing, they can't fix the shudder. I have taken it 6 times. they think that I'm going to trade it. I want my truck fixed!
I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.
Car is poppin' for the price
by SatisfiedSean from Elkhart, Indiana
January 7, 2019
Definitely feel like i got some bang for my buck on this one. The Gas mileage is OUTSTANDING!. Sleek little car with a ton of interior space and ridiculous get up and go for such a tiny, gas saving engine. I think overall to say I am pleased would be an understatement.
I bought a car last week , Guy.baram was the sales rep and he just been very professional, kind , nice and polite ... made my purchase go smooth and fit for my needs ... totally recommend , guy is the right guy for your needs.
by Linda B from Brandon, FL
November 21, 2018
This truck had everything! From working hard to around town, great truck! Very comfortable and great towing. Would recommend the Chevy Silverado 2500HD every day!
I highly recommend Surprise Honda. I had been car shopping for a few months, but Surprise Honda is the only dealership who impressed me.
Every single person I met at their dealership was super friendly and helpful! They didn’t waste my time looking at cars i had no interest in.
They really listen. They showed me the exact car i wanted with all of my “must haves.” The facility is gorgeous. I’m looking forward to my service appointments and the Starbucks coffee!
Nice crossover vehicle
by Lmc924 from Michigan
December 7, 2018
I like this truck a lot...the ride is excellent, and it handles like a dream...i wish it would accelerate a little faster, and it slides quite a bit in slippery snow conditions...it gets through deep snow great though...overall its an awesome choice...great family vehicle
Alex is really nice and very personable I am definitely going to return!
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
I went here to test drive a Ridgeline after previously speaking to internet department Scott Collins. They offered to value my car for trade in. I had previously shopped around and got OTD quotes on Ridgelines and Surprise Honda in the end had by far the lowest price. They also valued my trade in a lot higher than anyone else.
I was ready to buy, but wasn't going to unless it was a deal I couldn't refuse. Well I got that deal. Jorge in finance was very nice even during a couple back and forth haggling sessions ¿. Overall I will definitely be back here to get my wife a suv in a few years! Oh and the Store itself is very beautiful and I appreciated the nice Starbucks machine! Thx!
Very reliable, comfortable, great for family
by Jon from Fort Collins co
December 22, 2018
This vehicle is great for family trips, very comfortable drive, all the bells and whistles are amazing. My wife loves it! It gets great gas mileage too when you use 91 octane fuel.
Best Car Buying Experience
Came into to Surprise Honda after shopping some other dealers in recent days. Met with Jeff Pordes who was extremely professional and helpful in showing me the type of Mini Van I was looking for.
The best part of the car buying experience was the no hassle no nonsense and was in and out in a matter of time.
The facility was brand new and would recommend both Jeff Pordes and Surprise Honda when purchasing either a new or pre own car.
Love my '18 Chevrolet Traverse
by mlparks123 from Hamilton, NJ
January 10, 2019
I fell in love with this newly designed SUV. It rides smooth. A truly excellent vehicle. Big GM/Chevy fan. Chevy is the most dependable car company.
Scott and everyone at Surprise Honda were fantastic. They truly went the extra mile to earn a sale out of service--not haggling and negotiation. If you're looking to haggle and deal, go elsewhere. If you're looking for a painless buying process at the best possible price, Surprise Honda is the place for you.
by Jasg8r from Winter Haven, FL
January 10, 2019
This is an amazing car. My 3rd Impala. I’m 6’5” and this car is the perfect fit. The car has everything I need and then some.
I am still on cloud 9. Want to thank Jeff Pordes for all his help and for hanging in there while the kinks were ironed out. Over all, it was a very smooth process and I drove away with the car I wanted.
Very reliable car
by Happy Customer from Abrams, WI
January 4, 2019
The car is very comfortable. Love the many options, heated seats and steering wheel, backup camera, remote start. This is my third impala and have not been disappointed.
New to the brand, we visited this location after having a less than satisfactory experience at another local Land Rover dealership. I called to inquire about Velar that I was interested in on their website and wanted to confirm that it was in their inventory. I spoke with Cat and she was fantastic to communicate with. I made an appointment with her to see that and another Velar. Cat was prompt, knowledgeable, courteous, and made the process of leasing a Velar that we wanted as seamless as possible. Would definitely recommend this location and Cat if you are considering a Land Rover - Jaguar.
Too many problems within two years.
by Dissatisfied Consumer from Someplace, Tn
December 11, 2018
Cost nearly $1,000 to fix the ignition switch within the 1st two years. Of course it was not covered in the warranty. Cost another $800 within the first 13 months which was not covered. They rotated the tires and messed up the computer for them. The car was showing low tire pressure on the wrong tires every single time. I would not recommend this truck to no one!!
Samantha Terry was very accommodating and easy to work with. We were able to come to a fair deal on our 2010 Prius. I will not hesitate to visit Lexus of Chandler in the future. This was my second time purchasing from a Penske dealership, and both were pleasant experiences.
not a good car
by mrchris409 from dexter,mo
January 12, 2019
good for gas mileage thats about it. transmission is iffy. the engine is loud... barely any power even with the tubro. extremely cramped on the inside. not good for anything except gas mileage.
I had been searching for a while for a specific vehicle for my 18 year old (Kia Soul). We found one at a very unexpected dealership, Mercedes Benz of Chandler. Ed Riddle contacted me immediately and upon visiting the lot to check the vehicle, Ed was very helpful and made the decision to buy from him very easy. No pressure, were treated as if we were buying a Benz and not a Kia. Great experience.
by sjilly93 from Mansfield, TX
November 29, 2018
Drives like a luxury vehicle, not a truck. Very comfortable ride & super dependable. The features are great and it is a beautiful SUV. Would definitely recommend!
Great experience! Kudos to Jimmie, Robert and Matthew for helping us get our new car. Everyone was very helpful and personable. Definitely would recommend Larry h Miller to all my friends nd family :)
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
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