From start to finish these guys were great! Super thankful I ran into Rudi over at Larry Miller Dodge. While making the deal he walked me through and introduced me to everyone over at the Larry Miller family. Hand shakes, smiles and great deals is what these guys are all about. Hands down best experience I’ve ever had at a car dealership. If you need or just want a new car please give Larry Miller Dodge a call and ask for my guy Rudi, you won’t be disappointed!
we were on a fact finding mission when we stopped at liberty buick. treated nicely even though we did not intend to buy at that time. ultimately, we traded in a pick-up and a fifth wheel on a 2019 buick envision. tim was patient with us even when we totally changed the color and style of vehicle that we initially wanted. we got more vehicle than we ever imagined at a manageable price.
My wife and I were considering trading in our 2 cars and only have one. I did my research and knew what my price was going to be. We dealt with Tommy Smith as our sales rep. Tommy is young and eager but not pushy. He did an excellent job taking care of us. We also dealt with Mack. He worked hard to get to a price we could both agree on. The only problem was I was NOT aware or the dealer installed options to the tune of $1288. This extra amount was VERY close to a dealer breaker. Something has to be done to inform the buyer of the dealer options sooner in the buying process. Other than that the experience was as pleasant as buying a new vehicle can be. It did take much longer than I expected to finalize the sale.
I bought a car last week , Guy.baram was the sales rep and he just been very professional, kind , nice and polite ... made my purchase go smooth and fit for my needs ... totally recommend , guy is the right guy for your needs.
The Staff Was Great. all around Friendly. we got great service from our sales men Enrique Barajas. he took good care of us. then he took us to our finance person who was very good at her job . sweet an Friendly France . thank you all for another Great Chev. yours Al Aring
Kelley was the perfect salesperson and made buying a new car a great experience. This is my first new car in 10yrs and she made it easy. Everyone was great at the dealership will recommend to everyone.
I went Saturday and looked at a vehicle. The salesman Dave was disappointing when we left. He contacted me pleasantly Sunday. I returned to buy the car, but the general manager sweetened the deal to ensure the sale. One of the best car buying experiences ever! I highly recommend going to Chapman Dodge on Indian School and the 101 !!
Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
I really enjoyed the process of purchasing my Mercedes. Jana was super easy to work with and talk to and without any pressure whatsoever. Simply a joy to work with in fact I was going to go to another dealership when I didn???t initially find what I was working for, but I decided to stay and I found something that I liked because I enjoyed working with Jana. Travis in finance was professional and friendly and knows his craft.
I stopped by to view your new inventory and was greeted by Ed Himes. I must tell you this is the best experience in my 65 years of buying cars. Edward is a true example of what it should be. Rudy Bickel
I bought a Chevy Malibu new from this dealership. At the time there was an indication that the dealer installed window tint had a lifetime warranty. After about 5 years the visibility out the rear windshield started to deteriorate and it became very difficult and a safety issue. When I asked Rick Pool from the service center, he investigated the issue and let me know it would be covered. He also arranged to provide a loaner since we are more than ten miles away. I like working with Rick. He is friendly, easy to work with and is more conscientious and courteous than your typical service advisor. When the time comes it is very likely I will be heading back to this dealership for our next Chevy vehicle purchase. It's not as close as some of the other dealerships but I value the friendly service and trust that they'll take care of issues after a vehicle purchase.
I had been searching for a while for a specific vehicle for my 18 year old (Kia Soul). We found one at a very unexpected dealership, Mercedes Benz of Chandler. Ed Riddle contacted me immediately and upon visiting the lot to check the vehicle, Ed was very helpful and made the decision to buy from him very easy. No pressure, were treated as if we were buying a Benz and not a Kia. Great experience.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.