Made a trip from Ohio to purchase a used Murano that was listed in Cars.com. The vehicle had all the bells and whistles we were looking for at a fair price. Unfortunately, the vehicle did not have a panoramic sunroof but Zeigler listed it as including the sunroof. When we arrived and noticed the vehicle did not have a sunroof we decided against the purchase - it was a show-stopper for us. Zeigler quickly owned their mistake, sincerely apologized and made a commitment to lower the price and/or offer any vehicle on their lot at a discounted offer. The incorrect listing was an obvious error but we were very impressed with Zeigler's response to make the customer happy. We ended up not purchasing a vehicle but we were VERY satisfied with this dealership. P.S. - I noticed the listing was corrected the same day.
All-in-all the sales guys I worked with were knowledgeable, accommodating, patient with me and absolutely competitive on price. I bought my third Infiniti from Gregory this past weekend and I see no reason to go anywhere else in the future.
Mark Sanders is the salesman to get. He seemed to be genuine in his concern for getting me the vehicle that I wanted. They didn't have my truck on the lot, and we talked price without seeing it. Mark said a small deposit would be required to have the truck transferred to Antioch. I wasn't in a rush and told them I would think about it. A day or two later, I get a call from Mark saying that they went and got the truck and it would be sitting in front for me to look over. Sure enough, I went there the next day and liked what I saw. It was as described. After a test drive and some final negotiations I had the deal put on paper. Of course it changed, but after a little more negotiations we were back on track. They were high on some of the add on extra add ons I wanted, but took no for an answer also. Watch your deal as a good buyer should, bring a calculator, make sure that you are talking out the door price and all is good with these guys. Get Mark if you can and have fun negotiating with Kevin. The Finance Manager was good to work with too.
This is one of the best dealerships in the area. Michael McConohay was an excellent salesman and Brian is a great GM. My purchase was one of the best I have had in a LONG time from a dealer. Low pressure, High satisfaction. Thank you- my daughter lovers her new car.
Michael Pirozzoli went above and beyond to make sure everything was understood and I was completely satisfied as I was from out of town purchasing my Camaro 1LE. I will definitely not hesitate to do business with him again or refer him more business.
I would just like to say that the staff and experience at Schaumburg Lincoln was exceptional. Marcellus and Ian went above and beyond to take excellent care of my girlfriend bought a car. If you are looking for a Lincoln or used car please go see them they will treat you like family
After buying the car was brought to me with only 1/4 tank of gas, dash and door were dirty. The salesman made everything ???right??? after I pointed these issues out but no one tried to sell me any accessories (the car doesn???t come with a trunk roller cover). I called and spoke with Reggie, sales manager, about the trunk cover, he said for me to call him back the following day and he would look into the cost. I???ve called Reggie 7 times (he is always busy) in the last 3 days, I left him a message but have never heard back from him. The salesman seemed to be very concerned over me rating him a 10 on the Jeep survey that would be coming and kept pushing the 10 on me (10s are earned, not given). Otherall, everything was just an ???okay??? experience.
by my first purchase from Gillespie Ford from grayslake Illinois
October 8, 2017
Steven Norton was very helpful And took his time with me and my wife and that’s why we purchased our vehicle at Gillespie Ford, we did stop at other dealerships but Mr. Norton explained that Mr Gillespie is not like any other owner he is not just concerned with selling the car.
that’s just the beginning. But we are going to be there after the sale. And that what makes us different from any other dealership .
Sincerely a very happy customer
Mark Sanders provided us with prompt and detailed answers to all our specific questions, He listened to us on our requirements and showed us many vehicles which met them! All personnel (Sales and service) answered many concerns we had promptly and with detailed answers. Our first vehicle purchase at this dealership was in 2007 and we maintained all our service with them. The staff in service are professionals in their profession and experts in their mechanical knowledge! We look forward to their service in the future with this new vehicle.
I found the Challenger that I had been looking for at Miller Motors, Inc online. From my initial contact with Lori Iverson (Internet Sales Spec) to working out the details with Ron Greiner (Salesperson) and George Penzel (Pre-Owned Sales Mgr) and then the closing of the paperwork with Bob Haisler (Finance Mgr) I found all to be knowledgeable, personable and committed to making my experience a positive one with Miller Motors. I was so impressed with the entire experience and glad that I made the 2 ½ hour drive from Green Bay.
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