Great experience. Would recommend this dealership and staff to any friends and family. Staff worked with my unique situation and the purchase went as smoothly as i hoped for. Thanks for the great car buying experience!
Great customer service. Good quality & price. I got a good value on my trade in. Hassle free and not time consuming! Mathew & Debbie were great putting the deal together and got me in the car I wanted. 90 day warranty & Car Fox report as well with the car. Best car dealership exeperience I ever had. No games no hassles. Honest & hassle free!
We found a great car at Ron Tonking Hyundai of Gladstone.
by Lidija from DealerRater.com
December 2, 2018
Recently purchased a 2019 Kona. Am driving it for a week now. Excellent vehicle. Looks nice, Gets great gas mileage and fits our budget. Bronson Barlow was outstanding to work with, knowledgeable and polite. Crunched numbers with us and Answered all our questions no matter how many times or how many ways we asked. Ultimately Helped us find a vehicle that suits our needs and fits our budget. Great guy to work with. Thank you. We would recommend this dealership to anyone looking for a car.
I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
Jeep runs great. I really liked my mechanic rep. She was very knowledgeable about the codes and what was needed and could explain easily the problems and the solutions. The mechanic that did the work did a great job and only did what was needed for my repair. I trust their honesty and good work and will continue to use them as I get more things coming up in the future on my Jeep.
I did an extensive internet search for the exact car we were looking for and Royal Moore (along with 3 other OR dealerships) had that car. Royal Moore had the best pricing hands-down. Zach Rangel worked with us over the phone to work out the sale and access our trade-in from afar. Compared to the other dealerships I worked with Zach was the best - he wasn't too aggressive, didn't call me 10x a day, was straight and to the point. When we arrived at Royal Moore to pick up our car, we worked with Golda, Nick Lee & Nate in finance. I would say our only complaint was that it took a bit long to work through the finance end of things - but we did purchase through a business (which they said takes longer). There also was some confusion / miscommunication about the interest rates, but in the end it all worked out. Overall, great pricing, great people, fair trade-in value. Thanks!
This is my second new Ford Escape that I have purchased from Courtesy Ford. The employees that we worked with were very friendly and nice. I and my son, had a very pleasant experience and I would recommend this dealership.
John provided great support in acquiring my new truck.
by douglas_morse from DealerRater.com
December 3, 2018
Great service, communication and flexibility from John Anderson and Dave Milbrandt in closing my transaction to purchase a 2018 Chevy Colorado. Appreciate everything they did to enable a simple, straight forward sales process.
I would recommend this dealership to anyone. Sean and Jim are always a pleasure to work with. They make the transaction simple, quick and painless especially with Danny in Finance to wrap things up. Jon Taylor the GM is always the perfect gentleman and makes his clients feel valued.
The sales experience with Roberson, especially with Molly Wilkes, was a rare pleasant experience in the Auto Industry. They were honest in all their dealings with me and never tried to play games on either the vehicle I was purchasing or the one I was trading in. I would recommened both the dealership as well as the sales representative.
Scott at Roberson???s knows his Wranglers. I???ve been a long time Jeep owner and Scott educated me on many things I didn???t know on the new and past Wrangler models. Thank you! Looking forward to working with Roberson again.
I came here to buy a used car. Most of the used cars had 10 year 100K mile warranty, and it is truly included with the used car. Most places I have been try to sell you it after you already agreed to a price. Here they had the warranty included. Best place I have ever purchased a used car from. I will be back!
Went in for service on our 2011 Laredo Cherokee and was immediately assisted and greeted. George in service was great and didn't give us any run around. We then continued to walk the inventory as our car was being serviced, we met James and he was super friendly, he invited us to look at the newer Grand Cherokees. Even though we were not in the market for a new vehicle, we continued to work with James for the next few weeks. He sent us info on new and preowned Jeeps through email which gave us a chance to research them. After we narrowed it down to the exact vehicle and were able to come back in, James was out but had asked John Freeman pull it up, wash it, and had it ready for us to look at. Needless to say the experience overall was the best, we absolutely love our new 2018 Grand Cherokee Upland. Thank you Gentlemen there at Roberson Motors, you all are truly professionals and have earned our business.
I wasn???t looking forward to buying a car from a dealer, after past experiences of hard sell, pushing up sell, unending follow-up calls, etc. this visit had none of that. He listened to what I wanted and my target price, only showed me those. I got a great car at a great price. Highly recommend.
Mark Whittington and the team at Roberson were a pleasure to work with. There willingness to work with us to figure out what we really wanted versus just trying to sell us a car was a pleasant change from other car dealerships. I would highly recommend checking them out before you buy your next vehicle.
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