My husband and I drove the 70 miles from our home to Jerry Damson of Arab to look at a used car. Both of us called prior to going to verify the car was still available and that we could see it. I guess we should have asked if we could drive it because, when we arrived, the seats were out for cleaning and the car would not be ready to drive until the middle of the following week. Bummer. We probably would have paid cash that day for the car if we could have driven it. Please let people know that they cannot test drive a car if they call about it. Some people drive a good distance just to be turned away.
Our car buying experiemcw was quick and seamless, as far as buying a car goes. The facilities are a bit on the "dated" side, hence the three stars. The building is clean and the sales people are fantastic. We will be going back so my son can have a tutorial with Anthony about all of the bells and whistles on his car. Overall, very happy with our experience at your store.
The Gilbreaths: Love our New Ford Explorer XLT !!!
by Bamaboy from Mentone, Al.
April 5, 2018
Excellent Place to buy a new or used car, Staff is very friendly and Knowledgeable, Facility is very Nice and No pressure sales staff made buying more pleasant. Willing to work with you to get you the best price for your money, Highly Recommend! A+ All around!!!
We just purchased our 3rd truck from Billy Ray Taylor Auto Sales. Our salesman K.C Pickett was more than great, he was not only professional but also personable finding what we wanted and needed for our son that fit our sons budget. K.C comes highly recommended! From the moment we stepped on the lot til we signed papers was a comfortable and wonderful experience. Thank you K.C.
After few weeks of dealers we were basically feed up. From first moment on car lot it was totally different. Wayne was most helpful, informative, well mannered, not pushy etc. We are very pleased with Wayne and the suv! Will highly recommend!!! 5 stars
THIS HAS BEEN MY FIRST TIME DOING BUSINESS WITH RICHARD HUGHES AUTO BUT I WILL ABSOLUTELY DO MORE IN THE FUTURE. THE STAFF MADE EVERYTHING VERY SIMPLE AND ONCE I DECIDED ON A WORK VAN, I WAS IN AN OUT! YOU CAN TELL THIS IS A FAMILY RUN BUSINESS THAT CARES BY THE INVITING WAY YOUR TREATED. I WILL MAKE SURE TO TELL MY FRIENDS AND WORKERS HOW RICHARD, BRYAN AND ERIK OFFERED GREAT SERVICE AND A EVEN BETTER PRICE!
My daughter and I stopped by to inquire about Lowery buying her Jeep Wrangler. It was very close to closing time....but the Salesperson Nick was very happy to stay and answer our questions. While Nick was explaining the process about how they would purchase our Jeep...my daughter saw a car she wanted to look at on the lot. Nick was very happy ....even though now it was past closing to show us the car....his concern for the customer was great.
I returned the next day with the Jeep and was met by Austin who was also very professional in his concern for the customer. I told him about what happened with Nick the night before...Nick was off that day... and he offered to let me drive the Audi Q5. We took the car on a test drive and when we got back he introduced me to Mike Ryan the General Manager. I asked Mike to look at the Jeep...in a very short time he came back with a price for the Jeep. Mike was extremely honest and professional in his approach....I felt like he was treating with understanding and was more concerned about what would be best for me more then just being aggressive trying to make me buy a car. I called my daughter and had her come by to look at the car....after which he offered us to take the car home for the weekend. This is important because I had told Mike that I was loyal to the manager of the Family Security in Madison and anything I would do I would do with her. In no way did he ever try to make me do anything else...which was very important to me. As it would happen Heather at Family Security was off Monday and Tuesday...I stopped by and told Mike and he could not have been more gracious and understanding....his comment..."No worries at I will see you Wednesday"
So here we are and its Wednesday and my daughter is the proud happy girl with a new Audi Q5. I would recommend this team of salespeople to anyone looking for a quality used car.
Special accolades to Mike as I was always treated with the highest level of understanding and professionalism.
This is truly a excellent dealership to do business with. They are so customer friendly and make sure everything is done precisely. I live out of state and the staff made sure all the details were completed upon arrival. Thank you so much Chevrolet of Boaz. keep up the great service you provide!!
Was helped by Mark Shaw, told him upfront don't waste my time and I wont waste yours. He didn't, traded in a truck and was out the door in about two hours total, pretty fast for a busy Saturday. The longest part was waiting on the bank to approve. Would recommend him to anyone looking to buy a used car or truck, he was very helpful.
Found vehicle online, returned calls promptly, at dealership everyone friendly and helpful,over all a great experience in purchasing a new car
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