Last August I brought a 2015 Mercedes from this company, The sales person didn't Have any knowledge about the vehicle all the sales people left me in the office alone while they when to the back room very unprofessional.
Very easy experience getting a car from Sam...He was patient and knowledgeable about the car we wanted...When we had more questions he bought his manager over to try and accomodate us the best he could.
We paid and drove off with a great car!
Would reccomend others to go here
My salesman Jason was customer focused and I didn't feel like he was ripping me off. I have bought about 16 new cars in my life and this is the first time I did not feel buyers remorse so that says it all. I am driving around with a big smile because of Jason!
I've always been skeptical about buying used vehicles from "auto malls" and the like, and have always gone the more costly route and bought directly from dealerships that only sell certified pre-owned cars.
However, after doing a little research, looking at their inventory and meeting the owner of Rt. 27 Auto Mall, I took the plunge. It couldn't have been a more comfortable and positive experience. The salesmen and staff are knowledgable, helpful, and not overly pushy. They are also worked very hard to do business with me in a way that was very fair and reasonable, while still managing to maintain transparency and integrity. The entire process was as seamless as one could expect when buying a car.
Most importantly, the staff here exhibited a high level of regard for my (customer) satisfaction. Trustworthy, honest, knowledgable and very reasonable! I wouldn't hesitate to recommend these guys to anyone in the market for a pre-owned car and would definitely do business with them again!
Just recently purchased a 2015 Jeep Cherokee here, It was probably the best buying experience I've had buying a car from a dealership. They are quick, don't make you wait around long hours and the kindest people work here. I had Consatine as my salesmen and he was awesome! He didn't rush me while cleaning out my car and kept us entertained while we were waiting for the response from the banks. The cars here are pristine, I was so happy to come here after seeing horrible cars from other dealers. Consatine was also awesome with helping make sure I got into the car I truly wanted and was patient with me when I kept asking to see other vehicles.
I will definitely be back in the future for my next vehicles
Service on 4 recalls on my vehicle i was out of there in 1 h
by Joe from DealerRater.com
November 15, 2018
Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both
Ricky was amazing, I leased a jeep for my wife. Best experience I've had at a dealership, will definitely go back to Ricky when my lease is up. It's good when someone knows what you want and is knowledgeable about the car he is selling you. Definitely recommend
Erick Disla is the BEST! I would recommend Brooklyn Mitsubishi to anybody looking for a new car. They were very helpful and a pleasure to work with! Make sure to see Luis and Gory for extra help - the whole team is the greatest 😊
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
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